The main positives of this hotel are its location, car park and its staff. They are friendly, helpful and attentive. Maria in particular is a lovely lady who has worked there for 30 years and she looks after you like a mother in the Breakfast lounge. Tea was 'topped up' andshe had a wonderfully warm manner. The location is close to a tube station and the beautiful boroughs of Kensington and Chelsea. The interior of the hotel is a little dated and our bed had seen much better days, there was a rip in the bed base and the bed came away from the wall easily and pillows hung over the end in the night, so we didn't have a particularly comfortable night.
One point which is concerning is the lack of security at the hotel. There is open access from Reception to the hotel lifts and bedroom corridors. A simple build of an extra wall with key access only to the lift area, would help guests to feel safer. As it is, anyone can walk in the hotel and get access to the bedroom corridors. We left our cases in the baggage store room, as we arrived too early for check in. when we returned to collect them, we just helped ourselves, and there was no system in place for checking that you were hotel guests and there was no paperwork issued to identify your luggage items. In central London, I would expect better security measures than this in a major hotel.
- Official Description (provided by the hotel):
- The Copthorne Tara Hotel offers the ideal location to stay in London whether you are travelling on business or leisure. Whilst it is easily accessible from the M4 with Heathrow Airport only 30 minutes drive, Olympia Exhibition Centre is only a 5-minute journey by car, and the Westfield Shopping centre just 10 minutes away. ... more less
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- Also Known As:
- Copthorne Tara Kensington
- Copthorne Tara Hotel London Kensington England