We booked 3 rooms at this hotel recently for our 3 day visit to London. On first appearances it wasn't pleasing to the eye at all, tho once inside the reception is clean and well presented. Our check in was easy, but then up to the rooms, one of the 3 rooms had a bad musty/damp smell. The rooms are quite dated and are in dire need of a renovation. We were on the second floor. The king size beds needed a topper as feeling the 2 king singles under the sheets was not very comfortable. The rooms were good in regards to noise, didn't hear much from the hallway or other rooms (maybe I was just dog tired from all the touristy stuff all day). The location was great, close to shops, tube etc.
The breakfast however was the biggest down fall of this hotel, it was awful. I'm sure the eggs were powdered, the bacon salty, the coffee dreadful, the breakfast sausages, well I don't even know if they were sausages and sadly the service lacked in this department greatly. The gentleman on the door did not cope well with pressure, he was so stressed and came across rather rude to not only the clientele but his staff. There was also a language barrier problem with many of the staff. Even later in the evening when we headed back in there for late night drinks it was still an issue with staff unable to speak/understand english well.
All in all the hotel was fine but 4 stars, no way. I would stay again, tho would not eat there.
- Official Description (provided by the hotel):
- The Copthorne Tara Hotel offers the ideal location to stay in London whether you are travelling on business or leisure. Whilst it is easily accessible from the M4 with Heathrow Airport only 30 minutes drive, Olympia Exhibition Centre is only a 5-minute journey by car, and the Westfield Shopping centre just 10 minutes away. ... more less
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- Also Known As:
- Copthorne Tara Kensington
- Copthorne Tara Hotel London Kensington England