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“Great location, wonderful breakfast”
Review of Royal Garden Hotel

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Royal Garden Hotel
Ranked #92 of 1,072 Hotels in London
Certificate of Excellence
Reviewed February 27, 2013

The hotel is located in the heart of Kensington, a few minute walk from the main shopping areas and pubs. The metro (tube) is a couple of blocks. Bus service within a block.The rooms are beautiful, spotless but a bit small. We have a wonderful view of the park. The staff is wonderful and breakfast is excellent. It is very well worth the price for the location and service you get.

  • Stayed: February 2013, traveled as a couple
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4  Thank GabrielL105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham B, General Manager at Royal Garden Hotel, responded to this reviewResponded March 12, 2013

Dear guest,
Thank you for taking the time to review your recent stay with us. I am glad that you enjoyed our Kensington location, and our proximity to the local transport links. Did you know that there is also a bus stop outside the hotel? I am also pleased that our staff did a wonderful job in making your stay as relaxing as possible.

Kind Regards,
Royal Garden Hotel

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2,573 - 2,579 of 3,272 reviews

Reviewed February 26, 2013

Great location and the staff eager to please. The rooms were spotless and very well laid out. Breakfast was superb and the service just right. An excellent value- I wouldn't think of staying any where else.

  • Stayed: February 2013, traveled with family
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1  Thank Antonio D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

We stayed at the Royal Garden Hotel as part of a 10th anniversary weekend in London. We had pre-booked the Garden View room which, from our 9th floor window did give an excellent view over Kensington Palace Gardens across London. The rooms are a bit on the small side, but with a decent seating area to admire the view. Although we were quite close to the lifts, we heard no noise during our stay

We didn't dine in the hotel as we had a reservation at Petrus, but had pre-booked the continental breakfast - when we arrived at breakfast, the cooked breakfast looked particulary appetising, so we upgraded for the princely sum of £4.50 per person

The hotel is well located for Kensington High Street & five minutes on a bus or taxi to Knightsbridge. Also very handy for a walk around Kensington Palace Gardens & Hyde Park

On site parking is expensive, however this didn't affect us as we used the tube

We would recommend this hotel & will definitely stay there again

Room Tip: Garden Room top floor for views across Kensington Palace Gardens to Hyde Park
  • Stayed: February 2013, traveled as a couple
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1  Thank Jason_and_Suzanne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Graham B, General Manager at Royal Garden Hotel, responded to this reviewResponded March 12, 2013

Dear Guest,
Thank you for your TripAdvisor review, it is always great to receive feedback from our guests. Firstly, I hope you enjoyed your 10th anniversary weekend and that we were able to help make the occasion extra special. I am glad that you enjoyed your stay in one of our Garden Rooms and the fantastic views overlooking Kensington Gardens. Thank you for your comments regarding the on-site NCP managed car park, did you know that guests who book via our website are entitled to a discounted rate?
We do look forward to welcoming you back to the Royal Garden Hotel, London.

Kind Regards,
Royal Garden Hotel

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Reviewed February 25, 2013

An excellent hotel. Service was superb.
Arrived early but the room was not ready, told would contact on the mobile when ready as a priority.
Advised it would ready at 1400 as thsi was the check in time. Returned just before 12 but still not ready, without question offered a tea and coffee and came and found us twenty minutes later when the room was ready.

  • Stayed: February 2013, traveled as a couple
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2  Thank Vectisman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 25, 2013

One night trip to London and normally stay at the connaught, however after my stay here I will certainly be back.

All the staff are very well trained and are polite and helpful, the make eye contact which is important.

Great breakfast and again could not do enough for you.

  • Stayed: February 2013
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Thank Hanafin69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

I normally spend about £120 a night on a hotel in London, but am generally a little disappointed. This time, I spent £20 extra (via booking.com) and got something that really felt special.

The room I had was a 'Queen' which is the entry level for this hotel. That said, it was still spacious, was spotless and very well fitted out, especially in the bathroom with Villeroy & Boch fittings. Towels, sheets and bathrobes were whiter than white and there were a couple of nice touches with some complimentary chocolates and newspaper.

What I really liked was the way I was treated by everyone in the hotel from the reception staff to the doormen and cleaners. As probably one of the smaller spenders at the hotel during my stay, I certainly wasn't made to feel that way and I will definitely be looking to re-book this hotel for future visits.

On a practical note, the hotel sits at the end of Kensington High St, 5 minutes walk from a number of great shops and eating/drinking options. The Royal Albert Hall is 10 mins walk away and a gateway to Kensington Gardens is just to the side of the hotel.

  • Stayed: February 2013, traveled as a couple
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1  Thank MattH74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

Has become my London home is recent years. Always greeted and staff seem to remember you. Always friendly. Probably the best room service breakfasts going too. Would recommend Park Terrace restaurant too. A cut above your average hotel restaurant

Room Tip: The more you pay the better you get. What a surprise!
  • Stayed: February 2013, traveled as a couple
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Thank Cannonc55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Phone Number:
Location: United Kingdom > England > London > Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#30 Family Hotel in London
#84 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
Price Range: $257 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Official Description (provided by the hotel):
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, a gym and 24 hour business centre. ... more   less 
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Also Known As:
Royal Garden London
Hotel Royal Garden
Royal Garden Hotel London, England

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