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“Charming hotel but....”

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The Gore – Starhotels Collezione
Ranked #236 of 1,077 Hotels in London
Certificate of Excellence
Reviewed December 19, 2011

Booked for one night only to be near The Royal Albert hall for a concert.
Hotel is very charming and pretty, staff are very pleasant and helpful, location is truly superb.
However:
The "queen" rooms (which are their lowest rate "standard" rooms) are small... and i mean very small. you have to squeeze past the bed sideways to get to the window side of it. There are no chest of drawers and only one tiny cupboard. The bathroom is so small you couldnt swing a cat (or a mouse or a flea). I could touch both side walls at the same time easily (and i'm not a tall person with long arms). We were originally in room 110 (where the lock of the bathroom sticks out so you catch your clothes on it coming out which damaged my cardigan and my daughters trousers). When coming back from the concert we ended up changing rooms as room 110 is straight over the bar where there was very loud music. We could have had a disco in our room as the music was so loud (if there had been enough space however). The hotel didnt cause any problems with this (luckily there was a free room left) and that resolved the noise issue. The new room 311 (also a "queen") seemed to be slightly larger (at least we could get past the bed without turning sideways and shuffling) but the bathroom door didnt shut. however: since the bathroom was so small you could sit on the toilet and by straightening your leg you could block the door shut !!
during the room transfer a group of us were stuck in the lift... going from floor to floor without the door managing to open... our fellow travellers in this said they had had the same the previous day as well.... a bit scary as the lift is very small and i'm slightly claustrophobic
We used the bar downstairs which is wonderful and full of character (though they could do with some more decent chairs) and the food we had there was great. After the concert we used the restaurant which was actually a disappointment. Fancy menu which didnt deliver on taste and you had to pay extra for vegetables etc.... portion sizes were small...
All in all? quaint and charming, brilliant location, queen rooms ONLY to be used for short stays!!!

Room Tip: Only take a "queen" room for short stays
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  • Stayed: December 2011, traveled with family
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1  Thank BritInBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,263 - 1,269 of 1,579 reviews

Reviewed December 17, 2011

WOW! A step back in time. What a beautiful maintained relic to the victriana era a beautiful quirky hotel with all the modern cons of a luxury hideaway
. Tucked in a tree lined avenue this little gem is so regal, I felt like royalty from the moement I walked in to the moment iI left. A great trendy modern bar serving amazing drinks in a relaxed and hip atmosphere. The bedroom had all the grandure of royalty but with all mod, cons, LCD TV -DVD inroom refreshments and a safe. (Amazing showers) Penhalagan products.

This hotel is a discreet well run haven in the hear of London.

Thank you

Room Tip: Worth upgrading to a suite
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  • Stayed: December 2011, traveled solo
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1  Thank DUBL0N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2011

We chose South Kensington because we were visiting our son who was attending school in the area. Again, this hotel was one of Fodor's choices and we weren't disappointed! The neighborhood is fabulous - sandwiched between Hyde Park and great museums. We walked to Notting Hill and Portobello Road passing hundreds of great shops and windows on a balmy fall Sunday afternoon. Our room was a bit small for the price, but well appointed as was the lobby and the very charming great room. Fabulous coffee or tea any time of day there. The restaurant and bar add great ambiance to the place as well - we didn't dine but had after dinner drinks in the bar and enjoyed the crowd immensely!

  • Stayed: November 2011, traveled as a couple
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1  Thank MaryAnneErickson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2011

The hotel was chosen as was perfectly positioned for visiting the V&A and National History Museum. The hotel was very well presented, cosy and tastefully furbished. The twin room (304) was a little on the small side but again, perfectly presented and very comfortable. The bathroom was spotlessly clean, with a shower over the bath and benefitted from a window.
The only negative aspect of the stay was the check in. We arrived at 3.45pm and were informed that due to staff shortages the room wasn't ready. There seemed to be no urgency and were casually informed that it would be around a 30 minute wait. As there seemed no urgency to prepare the room and no offer of a coffee whilst it was sorted out, we left our bags and decided to out for some refreshments. The communication between the front desk and house keeping seemed a little problematic and on our return at 6.00pm, we had to wait again whilst another call had to be made to house keeping with regards to the 'status' of the room!
Back to the positive, breakfast was great and we were attended by a friendly waiter who was attentive and very efficient. The food was good and prepared to order.
Overall a great stay and the blip at check in, well I feel we were just a little unlucky on the day.

  • Stayed: December 2011, traveled with friends
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1  Thank salfordsausage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2011

we chose the Gore for its close proximity to the Royal Albert Hall which is just 5 min walk away. Arrived at 1pm and were delighted to find our rooms were ready. Reception staff efficient and friendly. As the hotel has no parking, we used the NCP under the Royal Garden Hotel (10 minute walk/expensive £30 per 24 hrs).
We booked 2 rooms both described as "Wonderful" - smallish but quaint. Clean throughout.
Penhaligans bathroom products along with bath-robes,slippers,iron and ironing board.
Disappointed there were no tea/coffee making facilities though these were available in the residents lounge at no extra cost.
Radiators off and rooms very cold - when turned on, worked in one room but not in the other.Also the duvets were summer weight - not warm enough for December!
Hotel bar excellent - lively/buzzing and open to non-residents - very popular. Drinks expensive but no more than most London hotel bars.
Hotel restaurant - value for money on fixed price menu ie £21/ 2 courses. £23.75/3 courses.
Breakfast - continental included in room price - cooked breakfast available at extra cost.
Hotel very atmospheric - Victorian style which is appropiate for the area.
Would stay again.

Room Tip: Lifts only to 4th floor - stairs to 5th.
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  • Stayed: December 2011, traveled with friends
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Thank Lizzieshrewsbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2011

This hotel has the services of a large luxury hotel but the feeling of a home. We stayed here in October and November and enjoyed the quiet of Kensington while being close to everything. We were in London in July and had rented and apartment but knew we would be returning in the Fall for a shorter stay and preferred a hotel. We went to The Gore and Harry spent an hour showing us around and telling us about each room available. The service began before we even committed to stay there! When we returned in October The service standards continued. Not only did we enjoy the staff on the following visits we became friendly . We now consider The Gore a home away from home and it is a key factor in planning another trip. When deciding where to go next we look to London because The Gore was so great. Tomaz and Trevor at the concierge desk made wonderful and unusual suggestions and arranged everything for us. It was a perfect hotel and experience.We highly recommend it.

  • Stayed: October 2011, traveled as a couple
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Thank Agchig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2011

Ideal location for business or holiday break, The Gore offers great style, warm wooden and old style atmosphere, combined with impeccable services.
We stayed there for a long week-end in London. Close to buses and tube, hyde park just up the road, shops and pubs 5 mns walk away. Great area with fab architecture and the National Museum literally 2 mns away.
Concierge incredibly helpful, and ideal place to relax in the cozy classy bar after a long tiring day in closely London.
Great place, excellent choice for London.

  • Stayed: November 2011, traveled with family
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Thank KOL85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gore – Starhotels Collezione

Address: 190 Queen's Gate, London SW7 5EX, England
Location: United Kingdom > England > London > South Kensington
Amenities:
Bar / Lounge Business Center with Internet Access Restaurant Room Service Suites
Hotel Style:
#109 Business Hotel in London
#174 Luxury Hotel in London
#191 Romantic Hotel in London
#240 Family Hotel in London
Price Range: $205 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Gore – Starhotels Collezione 4*
Number of rooms: 50
Official Description (provided by the hotel):
The renovation at The Gore are completed! We invite you to come (or come back) to experience our newly renovated luxury boutique hotel in the heart of South Kensington! Established in 1892, The Gore – Starhotels Collezione oozes history from every pore, with a story to tell from every room. The 50 lavishly-appointed bedrooms range from Classic and Superior rooms through Deluxe Doubles and Junior Suites to the signature Tudor Room. All are individually furnished with hand-picked pieces, period pictures and ornate feature beds. The food at The Gore comes under the guiding hand of dynamic French Michelin starred Chef Daniel Galmiche, whose classic British cuisine is delivered with a contemporary French twist and a rustic charm. The Bar 190, best known as the location for the launch and photoshoot for The Rolling Stones’ 1968 album Beggars Banquet, plays host to an extensive range of spirits, with notably large collections of whiskies and rums. ... more   less 
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Also Known As:
Gore Hotel London
The Gore – Starhotels Collezione London, England

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