I've been meaning to write this review but have been so busy so finally here it is... I stayed at this hotel in February and what can I say a sanctuary in the heart of London. The staff that I encountered were more than first class and I kept a note of all their names here goes, there was Georgia at reception with her bright and warm smile engaging, caring personality who couldn't do enough for me!! Fran the butler with his funny Irish charm so helpful what a treat, a wonderful chap called Fabrizo in the restaurant, gorgeous Steve at the door (got to hang on to this one) amazingly polite and engaging, lovely Silvie on the telephones whenever I didn't get through she would sort it out for me, I could go on Florent in the restaurant , Marcus at the bar was great.
This was truly one of the best stays I have ever had and will remember it for a long time, this hotel really does care and pays so much attention to detail my room was perfect I will be raving about it for a long time to come and I cant wait to go back, thumbs up to everyone at the milestone hotel you should be proud of your staff!!!!!!More