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“Tres Mod and Chic”

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St Martins Lane London Hotel
Ranked #74 of 1,088 Hotels in London
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
311 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Tres Mod and Chic”
Reviewed December 2, 2013 via mobile

This hotel is tres mod with an extremely cool bar and nice restaurant with tasty food and a good vibe. The rooms are special and spacious and extremely comfy with awesome beds. The service was also pretty impressive.

Stayed November 2013, traveled on business
Helpful?
Thank Shaun T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Thanks for your review Shaun, we are so pleased that you loved all that St Martins Lane has to offer. We hope our guests find St Martins Lane to be comfortable and relaxing but also with a cool ambience so it sounds like we fulfilled our brief! We hope you come to visit again soon, please get in touch with me at Nicole.messham@mhgc.com so I can make sure you have everything you need on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,617 reviews from our community

Traveler rating
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    33
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (454)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
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English first
Fort Lauderdale, Florida, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 27, 2013 via mobile

Small rooms, small beds, big cost....excellent location. Really small room with a ridiculously big television cabinet, huge mirror sitting on floor taking up space, desk with chair on the wrong side to give the appearance of more space. They said it was a 5 star hotel, which it wasn't.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Thank you for your review of St Martins Lane Bill. We are about to start
an exciting renovation project to update and refresh all areas within the
hotel. We will be updating the guestrooms and replacing some of the
original design pieces, including the TV cabinet.
We do hope you have the opportunity to return and experience our new
hotel. If you need any help with future reservations please contact me
at Nicole.messham@mhgc.com.
We hope to welcome you back to St Martins Lane.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
1 review
Reviewed November 27, 2013

My friend and I have just had the most amazing experience at St Martins Hotel the attention lavished on us by the staff was phenomenal and could not be faulted anywhere the staff took the time to understand the needs of its customers from the front desk to the concierge the room staff and our personal favourites the restaurant staff they obviously care about the people that stay there and we will be returning again so well done you people this is 1 hotel that got EVERYTHING right much love xxxx

Room Tip: we stayed in a corner suite light bright, plenty of space, and very quiet at night.
See more room tips
  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maryoreilly237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Mary, we are so delighted that you and your friend had an amazing
experience at St Martins Lane. Your kind comments on our staff are
hugely appreciated. Our fantastic team are dedicated to giving our guests
an attentive and personal service to ensure their stay at St Martins Lane
is truly memorable, so it is wonderful to hear they helped to make your
visit so special. We very much hope you have the opportunity to return to
us in future as we would love to welcome you back. Please contact me at
Nicole.messham@mhgc.com when you would like to make a reservation
and I will ensure you have everything you need during your next visit. We
really look forward to seeing you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brighton, United Kingdom
1 review
Reviewed November 26, 2013

Stayed here for my husband's 40th, booked the breakfast club deal. Our whole experience with the hotel was excellent. Our super cool room had great roof top views including the London eye. Breakfast in Asia de Cuba was delicious. Cocktails in the light bar were the best we've had! Service from every staff member we met was excellent, all so friendly and happy too! Will definitely be back! Thanks to everyone (especially Nicola), you really helped make our stay one to remember. X

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katerina R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Thank you Katerina for your wonderful review and also for choosing to come to St Martins Lane to celebrate your husband’s 40th. It is great to hear that you both loved your experience and enjoyed so many aspects of the hotel. I am thrilled I could help to make your stay so memorable and we are all delighted that you intend to return, make sure you get in touch with me when you are next planning to stay so I can personally oversee your visit. My email address is Nicole.messham@mhgc.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 25, 2013 via mobile

Stayed for two nights , Friday and Saturday. Really , lovely modern hotel. Got a special price on last minute.com, booked about 8 weeks before. Breakfast not inc. they were asking £25 per person for full English. So decided to opt for garfunkles breakfast, next door but one, which came in at about £11 each ! Four drinks in the hotel , came in at £34. No tea and coffee facilities , had to ask. All special tea's - but no good old English tea!
Rooms very small for standard room, but lovely decorated. Bed very comfy. Wouldnt stay again, only on the basis that I think they just overcharge

Stayed November 2013
Helpful?
Thank 336PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
We are pleased you enjoyed a comfortable stay at St Martins Lane.
Thank you for your review. We would love to welcome you back to St Martins Lane so should you like to make a future reservation please contact me at Nicole.messham@mhgc.com as I would be delighted to help make your stay really special.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 25, 2013

Stayed here for a long weekend with my husband. The first room (414) was so small I felt like I was a patient in a mental asylum. Not to mention that they decided to add a very large robot shaped TV cabinet which took up a significant amount of what was very little space already. In the morning, I could hear word for word the conversation the rooms next door was having due to the very thin walls. Housekeeping kept slamming doors waking up anyone who was trying to sleep in. On top of that, one housekeeper barged into my room without knocking while my husband was in the shower. Thank god the security latch was on, and when I walked out and confronted her about this, all she said was "OH the security latch scared me!" No apologizes.

We requested a different room and was shown a few on the first floor. The front desk attended first informed me that the rooms on the first floor, albeit bigger, was more susceptible to noise from the bar which played until 2-3am. My husband and I decided that we did not want to be awake until 3am and said that it's okay, we can wait until a new room opened up, she then changed her story and said that the rooms on the first floor would not be able to hear any of the music played? We were very confused but ended up in room 125 which was significantly larger (did not hear any music...)

The room itself is very minimalist in design, which I know is generally the aesthetic of Phillipe Starke. However, there was no powerpoint in the bathroom so I had to blow dry my hair near the desk. There was also no powerpoint near the minibar to plug the kettle in. The airconditioning unit stayed on for around 10 minutes and automatically shut itself off which was frustrating.

However, there are some good points - the shower pressure is amazing. The location is very central. The bar downstairs was well serviced.

Would I stay here again? Unfortunately no.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Thank you Julie for your review of St Martins Lane. We welcome all guest feedback, whether positive or negative as it helps us to ensure that we are meeting our guests’ preferences. We are disappointed that your experience at St Martins Lane did not meet with your expectations.
Thank you for your comments on the layout of our guestrooms and we take your feedback on board. It is not possible to have electrical sockets in bathrooms, as Health & Safety regulations in the UK do not permit it, only a shaver socket is allowed in the bathroom. We are actually about to renovate the hotel, updating and refreshing all our guestrooms and public areas within the hotel. The new designs will bring more colour and warmth into the hotel so we hope that you have the opportunity to return and see our new look. Please contact me at
Nicole.messham@mhgc.com if you need any help with future bookings.
We hope to welcome you back to St Martins Lane.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed November 24, 2013 via mobile

The hotel is great, service is nice, the environment is excellent, rooms are well cleaned, the bed is super comfortable, and the stuff is quite nice and always available. Their restaurant Asia de Cuba is excellent and their set up and design is amazing! Perfectly located at literally one minute for Covent Garden and Trafalgar Square, has also an excellent concierge happy to help for theatre tickets or other bookings! Highly recommended!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Antonella D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
nicole_messham, Guest Relations Manager at St Martins Lane London Hotel, responded to this review, December 19, 2013
Thank you for your great review Antonella, it is a huge compliment that you highly recommend St Martins Lane. We are thrilled that you intend to come and stay with us again, please email me at Nicole.messham@mhgc.com when you have a date in mind so I can make sure your next experience here is even more fun. We look forward to welcoming you back to St Martins Lane.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about St Martins Lane London Hotel

Property: St Martins Lane London Hotel
Address: 45 St. Martin's Lane, London WC2N 4HX, England
Phone Number:
Location: United Kingdom > England > London > Covent Garden
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#21 Family Hotel in London
#58 Business Hotel in London
#62 Romantic Hotel in London
#69 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — St Martins Lane London Hotel 5*
Number of rooms: 204
Official Description (provided by the hotel):
Located in the bustling Theatre district in London’s Covent Garden, St Martins Lane is a dramatic and daring evolution on English luxury. This boutique hotel retains all the youthful, unexpected charm of a London hideaway, at the very heart of the art-loving, energetic West End. St Martins Lane is truly a hidden gem – a newly renovated lobby welcomes guests into high-concept design with the sophistication of a modern museum and the joy of a carnival light show. The soaring and theatrical space, a reinterpretation of Philippe Starck’s original lobby, plays with colour, proportion, and movement in a way that energises every guest and inspires active self-expression for the duration of the stay. Guests can begin their journey in the Den, a modern gathering place and decompression zone. Situated just off the lobby, the Den is the perfect place to enjoy Afternoon Tea, play a game of backgammon or sip on a Gin & Tonic. The decor is warm and sophisticated with a tongue-in-cheek British flair – even the art on the walls is irreverent, animating the space with larger-than-life portraits and visual puns. Embrace the journey with a striking new look from London’s finest hairdressers at the neighbouring Jones & Payne salon. Luxurious treatments and innovative vision make this salon a place of new beginnings and creative expression. At night, guests will find a hidden entrance to Blind Spot, an innovative cocktail bar, behind the tea counter’s posh facade. Blind Spot is a golden cocktail sanctuary designed like a modern hunting lodge and inspired by the colours and aromas of exotic tea leaves. Light and colour continue to enhance the guest experience in every corner of St Martins Lane - interactive light displays brighten each room, transforming them into spaces of youthful excitement and changing mosaics of colour. Special garden rooms offer private patios and floor-to-ceiling windows that invite the vibrancy of the city into every room. At the newly renovated Asia de Cuba, concept chef Luis Pous joins restaurateur Jeffrey Chodorow to offer a dynamic Latin-Asian fusion menu in an inspiring space. Guests can explore all the unpredictable delights of London and end the day with an invigorating workout at Gymbox Covent Garden, London’s most unorthodox fitness experience. ... more   less 
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Also Known As:
St Martins Lane London Hotel London
Hotel St Martins Lane
St Martins Lane London Hotel England

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