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“Nice hotel, great location and good facilities”

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Club Quarters Hotel, Gracechurch
Ranked #338 of 1,072 Hotels in London
Certificate of Excellence
Reviewed February 26, 2013

We stayed for two nights and enjoyed the hotel. We had two rooms and needed an extra bed which they brought up promptly with no charge. The ability to get free bottled water coming off the elevator was a nice touch. Room was clean. The only, very minor, irritation is that they keep a closet with extra pillows and blankets on each floor and the one on our floor was almost empty. I would caution you about using the car park recommended on their site as our car was broken into. Overall would definitely recommend the hotel, just not the NCP car park!

The hotel was in a great location with close proximity to several tube stations on different lines.

  • Stayed: February 2013, traveled with family
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1  Thank tarajd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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880 - 886 of 1,419 reviews

Reviewed February 25, 2013

I've stayed at this particular Club Quarters many, many times for work and I've stayed in all the other London CQs as well. This is my favourite purely on location, although not for quality. It is very close to our London office, a very short walk to Bank or Monument for the tube and handy for Liverpool St or London Bridge as well. Overall it is in a great location if you are working in The City.

The rooms vary in size, shape and quality and it doesn't always seem to correlate to the class of room you have. I am usually in a Club Class room - the cheapest and some are good and some are poor. It can really be pot luck whether or not you get a decent room. Club rooms usually just have a desk, bed and bathroom with shower (no bath). Some of the higher class rooms have kitchenettes which can be handy if you are fed up of room service or don't want to eat out - you can stick something in the microwave and keep snacks in the fridge, plus cutlery and crockery is provided which is handy as breakfast is not included usually.

This week's room is ridiculously badly designed with the bathroom hidden in a tiny cupboard only accessible from narrow doors which are right on top of the bed. You can't open the bedside drawer and the bathroom door at the same time, yet there is no bedside drawer on the opposite side of the bed where there is space for one unhindered by the bathroom door. Then between the desk and the bed there is a 8ft space with nothing in. It is really bizarre. It's also hidden down a maze of corridors miles from the lift so getting in and out of your room is a bit of a chore. I wouldn't recommend it at all.

Room service (Gaucho) is extremely expensive but has been tasty when I've had it. Not much choice on the Gaucho menu. I've never bothered with paying for breakfast and prefer to grab something on the go from any of the nearby shops or cafes open during the day. There are not many inspiring places to eat nearby in the evenings, so I often end up just buying picnics in nearby M&S, Tesco or Sainsbury's. It's handy to have these shops nearby, but beware that both Tesco and M&S shut on Sunday evenings if you're arriving ahead of a Monday morning meeting. CQ will give you a plate and cutlery if you ask so you can at least eat takeaways or salads off a plate. Wetherspoons directly underneath and next to the hotel offers cheap grub and booze, but can be rowdy especially on a Thursday evening and like most of The City it is shut at weekends.

Reception staff also vary in quality! One woman who has been on the desk a few times when I am in is very friendly and welcoming, but the majority of the rest come across as a bit lazy and rude. I wasn't very impressed with the woman today talking loudly and rudely on the phone to a colleague in the kitchen, whilst in the middle of checking me in.

Overall despite the niggles and downsides I have moaned about here the hotel does its job. It's convenient, with a reasonably comfy bed, a hot shower and a desk with free Internet access. If you're just staying overnight for business it's fine but I wouldn't recommend it for a long stay or if you are used to a bit of luxury or somewhere to relax.

Stayed: February 2013, traveled on business
1  Thank Lelstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013

Stayed here recently for a work trip, and was delighted at the price given the hotel's central location. The room was nice, a decent size, with a good selection of channels on the tellie. And I loved the free coffee machine and breakfast bars in the lobby; that was a nice touch.

The self-checkout process was brilliant (like the check-in machines at the airport), with a superbly helpful lady on hand in case of any problems. If you're like me and always sprinting out the door in the morning, you'll find this an excellent novelty.

I'll be staying here again when I'm back in town again.

  • Stayed: February 2013, traveled on business
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Thank phjodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2013 via mobile

I've stayed both on this particular club quarters and others with my wife while she's been on business trips.

This is a standard hotel with nothing extra. But as we are in London it's above the local average just by being clean and having no strange staff.

In true London style the corridors can be quite dwindling at first and you may find that you can't find your way. There are many fire escape maps however that will assist you.

The rooms are adequate with a water boiler, an alarm clock with iPod dock and air conditioning. In the winter it can get a bit chilly and the heater makes quite some noise. But it tends to be quiet from the other guests. You can get a refrigerator on request.

The restaurant "the gaucho" is Ok if a bit over priced. The breakfast is served there and not quite worth it. Instead I recomend those of us that are peckish in the morning to buy breakfast in one of the many stores or venues that can be found nearby.

The service is often smiling and always greets you. The cleaning staff do a good job but can be hard too keep away when you wish some privacy. One time they knocked after they had opened the door.

The lobby is smallish and quite crowded around the start and end of the work day. There is a computer for printing boarding passes, some magazines and some tea and coffe.

Worth nothing is that they have the genuine "club quarters smell" that I have grown used too around the workd. It's oddly familiar. Also the furniture in the rooms are the same as ever.

It's the Mc Donalds of business hotells: you almost always get the same experience, no matter where you live.

This hotel is very close to the buses and the tube but if you wish to go on sight seeing I would recommend the Club Quarters at trafalgar instead.


  • Stayed: March 2012
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2  Thank Mathias L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Clean facilities. Not many frills. Quiet. If you are not already aware, you need to know that if you are staying at this hotel on a weekend few if any of the local pubs or restaurants will be open because it is in the City.
Our room was poorly designed. It ahd a double bed but the there was a light and bedside cabinet on only one side of the bed. This may seem petty but in a modern hotel it should not happen.

We had a good deal on the rate so we were prepared to put up with the downsides and woud probably stay here again provided the price was right.

  • Stayed: February 2013, traveled as a couple
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Thank DeltaMike20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

The service at this hotel is just not good enough. As a lone female travelling all day on a Sunday for a business meeting on the Monday, I arrived at 5pm, really tired and just wanted to relax in my room with some room service. I was checked in, in 30 seconds. That should be good right? But it didn't feel good at all. They just didn't care. I was given no information on breakfast (not included in price) or the hotel amenities and I wasn't even offered a morning newspaper! The room was average but I actually felt like I was staying in a Travelodge for twice the price. Bearing in mind London City is dead on a Sunday evening and nothing is open, this hotel only offered a vending machine and a water machine which I had to find myself. And as for room service offered, its extortionate, with a steak sandwich being offered at £15 (fillet steak £40!) This hotel is cheap in every way other than the room service and the staff are uninformative and unhelpful. I'd recommend you book another 4 star in the City.

  • Stayed: February 2013
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2  Thank Charltons105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

This isn't a bad location if you are planning to sightsee and are keen on using the underground. The station is less than a block away. The hotel is within a very short distance of the Tower Bridge and Tower of London. The nightlife isn't great, but again, if you are adventurous and get a good deal on this hotel, it is a good choice. If you are here on business in the area, it would be a fantastic location.

  • Stayed: May 2012, traveled as a couple
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Thank Laura C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Club Quarters Hotel, Gracechurch

Address: 7 Gracechurch Street, London EC3V 0DR, England
Phone Number:
Location: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#239 Luxury Hotel in London
#274 Family Hotel in London
#336 Romantic Hotel in London
#338 Business Hotel in London
Price Range: $143 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel, Gracechurch 4*
Number of rooms: 203
Official Description (provided by the hotel):
Club Quarters Hotel, Gracechurch provides contemporary, efficient accommodations in an inviting, club-like atmosphere with 203 rooms located in the historic district of the City of London. Minutes from Leaden Hall Market shopping area and close to the Tower of London, London Bridge and St. Paul's Cathedral. Nestled among charming pedestrian streets linking London's ancient churches, parks and public houses. Club Quarters provides:• Safe, restricted entry• Fast, free self check-in and check-out• Fast, free high speed internet access throughout the hotel• Onsite restaurant • Multi-menu in-room dining options (through onsite restaurant and many local restaurants)• Refrigerator and microwave available• Unlimited complimentary chilled purified bottled water • 2 meeting and event rooms available (maximum reception style 100 people)• Free use of computer/printer • Ergonomic workstations• State of the art guest rooms with premium bedding• Contemporary furnishings• Flat panel HD TVs• Complimentary coffee and tea• 24 hour guest service desk • Fitness room • Exercise equipment delivered to guest room upon request • Corporate Apartments available • Value rates• Government per diem rates 365 day a year with valid ID. ... more   less 
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Also Known As:
Club Quarters Gracechurch Hotel London
Hotel Quarters Gracechurch
Quarters Gracechurch Hotel
Club London Quarters
Club Quarters London
Club Quarters Hotel, Gracechurch London, England

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