Good location, room (406) small but well-laid out and nicely decorated/furnished, enough storage space, real wooden coat-hangers, iron and ironing board a bonus, ditto room safe, nice (if small) bathroom with good quality products, plenty of towels, all very clean and comfortable, well-lit, big flat screen TV, booked a single but got a double so happy about that. Staff pleasant and courteous.
On the downside, a lot of street noise even with window shut (although that's the same for many central London hotels), very thin walls with noisy neighbours (although they kindly quietened down with traditional signal of thumping loudly on wall, so no need to call the management or ask to move), no Wifi signal (although the hotel does have wifi, so clearly room-related to 406), warm even with temperature control turned down (and couldn't open the window due to noise).
Breakfast disappointing; not a huge variety on continental side, cooked breakfast had clearly been sitting around a while as fat on bacon was congealed, (and I was practically first in as doors open at 8am Sunday), food wasn't very warm, and only cold plates to eat it off, so was stone cold after a couple of minutes which is pretty poor considering it's a really basic and easy pitfall to avoid. In a hurry (had to be checked out and somewhere else by 8.30) so didn't have time to ask and wait for it to be reheated.
So overall a bit of a mixed bag - would probably have given a higher score if hadn't heard neighbours, wifi had worked and breakfast had been hot.
- Official Description (provided by the hotel):
- Welcome to the DoubleTree by Hilton Hotel London - Marble Arch, located in the heart of the West End just steps from Oxford Street, Marble Arch, Hyde Park and the Marble Arch Station on the Central Line. Enjoy proximity to the shoppers' paradise of Oxford Street, Regent Street and Bond Street as well as famous landmarks such as Madam Tussauds. Our friendly staff will greet you with a delicious DoubleTree chocolate chip cookie upon arrival. This London hotel, housed in a historic 18th century building, was recently refurbished to include modern contemporary interiors. Work out in our newly refurbished fitness center, 6am - 9pm, or unwind in a comfortable guest room. Stay connected with WiFi or refresh in the stylish bathroom with rain shower, speakers and mist mirrors. Relax on a comfortable bed as you watch a movie on the 40-inch HDTV. Upgrade to a luxurious suite for additional space and amenities, including a separate living area. Complimentary WiFi is available in public areas of our London hotel. Hold a business or social event at the DoubleTree by Hilton Hotel London - Marble Arch, which offers a complimentary 24-hour business center and eight flexible and modern conference spaces. Start each day with a delicious breakfast at our extensive buffet and unwind each evening with a drink in our Indigo Lounge Bar. Enjoy a casual meal in our on-site Indian fusion restaurant, Fire & Spice, or indulge in fine dining at Texture, our superb Michelin Star Restaurant. ... more less
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- Also Known As:
- Best Western London
- London Best Western
- Mostyn Hotel London
- DoubleTree By Hilton Hotel London - Marble Arch England