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“Highly recommendable”

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Jumeirah Carlton Tower
Ranked #110 of 1,068 Hotels in London
Certificate of Excellence
Benalup-Casas Viejas, Spain
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Highly recommendable”
Reviewed March 12, 2014

Great locaton, wonderful staff, great service beautiful rooms with view over the garden! Attention to detail. Very good 20 m long swimming pool. Pity we missed out on the tea-time but have enjoyed our drinks at the Rib Room very much as well as breakfast at the Chinoiserie. We travelled with a disabled person and they had the best adapted bathroom we have encountered so far.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, April 21, 2014
Dear Guest,

It is wonderful to read such great feedback and I am delighted that you truly enjoyed the prime location of Jumeirah Carlton Tower in the heart of Knightsbridge overlooking the beautiful Cadogan Garden.
I am pleased you found the rooms nicely decorated and the staff warm and friendly. We are fortunate to have one the area’s greatest swimming pools with an amazing glass roof.
I am sorry to read that on this occasion you were not able to experience the afternoon tea served in the Chinoiserie however I hope you will be able to enjoy this on a future stay. On another note I am pleased you enjoyed the breakfast in the chinoiserie and the drinks in the rib room.

Once again thank you for your lovely feedback and I hope I will have the pleasure of welcoming you back in the very near future.

Kind regards,
Nicholas Chalmers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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610 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
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English first
London, United Kingdom
2 reviews
Reviewed March 10, 2014

We have stayed at the Jumeirah quite a few times now, and each time we stay we love it that little bit more. No matter the occasion they always seem to get it right, every attention to detail, and the service is amazing. The staff can't do enough for us and the food is so good! We've always had a wonderful room every stay. A real luxury everytime we stay! Already planning our next weekend stay, which cannot come soon enough! Breakfast is never the same anywhere once you've experienced the rib room!

Room Tip: Higher the floor clearer the view! Highly recommend the suite too if you can do it..wow!
See more room tips
  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mazzer161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, April 4, 2014
Dear Guest,

Thank you very much for taking the time and sharing your feedback.

We sincerely appreaciate your kind remarks about your recent stays with. It is truly rewarding to learn that thanks to the service extended by our colleagues all of these visits were highly enjoyable and we are becoming your favourity weekend break.

We are looking forward to welcoming you back and hopefully as you said it will be in the near future.

With kind regards,
Nicholas Chalmers
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
2 reviews
Reviewed March 9, 2014 via mobile

Friendly staff, beautiful hotel, fab suite, great service - nothing too much trouble. The sofa bed was made up for us whilst out, and to come back to soothing music and dimmed lights was a nice touch. A very pleasant stay. Afternoon tea was unusual but delicious. Breakfast was fantastic. Would highly recommend.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kayleigh_Thompson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, March 12, 2014
Dear Guest,

Thank you for posting such a kind review here on Tripadvisor.
I was pleased to read that you have enjoyed your stay at the Jumeirah Carlton Tower, especially the friendly and professional service extended to you by my colleagues. We always strive to make our guests’ stay memorable and special and I am very happy that we met your expectations on this occasion.
I was also delighted to learn that you have enjoyed your Suite as well as our restaurants, especially the afternoon tea designed by master patissier Eric Lanlard.
Moreover I would like to thank you for recommending our hotel and I do hope we will have a pleasure of welcoming you back to the Jumeirah Carlton Tower in the not too distant future.

With kind regards,

Nicholas Chalmers
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 9, 2014

Effortlessly chic, service and staff wonderful. Couldn't have faulted any part of our stay. Other than it wasn't long enough! Location amazing..so many places to visit. But fantastic to come back and relax at the hotel. Its like an oasis and you feel like so relaxed. Definitely go back and recommend to all of our friends and family.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Haley S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, March 12, 2014
Dear Guest,

Thank you for sharing such a great review on Tripadvisor.
I was very pleased to learn that you truly enjoyed your stay especially the effortless and wonderful service extended to you by our colleagues. Please rest assured that these kind comments have been shared with the team.
Furthermore, I was delighted to learn that you have enjoyed the prime location of the hotel in the heart of London and found it at the same time relaxing and quiet.
Thank you very much for recommending the Jumeirah Carlton Tower to all your friends and family and we are very much looking forward to welcoming you back in the not too distant future.

With kind regards,

Nicholas Chalmers
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
Reviewed March 9, 2014

The Jumeirah from start to finish was amazing. All the staff are lovely and friendly and cannot accommodate you enough!
The rooms are beautiful and fully stocked with all the best, high quality products. The concierge was especially helpful in locating certain shops for us and arranging taxis. We also ate afternoon tea there which was one of the best I've ever had, again with beautiful surroundings. The breakfast was also beautiful!
Location spot on! Couldn't recommend this hotel enough.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Indywindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, March 12, 2014
Dear Guest,

I am delighted to read that you have had such a wonderful time at the Jumeirah Carlton Tower, enjoying the prime location of the hotel in the heart of Knightsbridge overlooking the lovely Cadogan Gardens. Your kind comments about the concierge department have been shared with them and they are delighted that their hard work goes noticed and I am pleased you found the room outstanding.
The renowned Eric Lanlard afternoon tea offers a wide selection of the finest tea’s, sandwiches and cakes and I am pleased to read that it is your favourite destination for afternoon tea.
Thank you so much for taking the time to post such a lovely review and I hope to welcome you back in the near future.

Kind regards,

Nicholas Chalmers
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Duffield, United Kingdom
Level 6 Contributor
211 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed March 9, 2014 credit card Amex Card Member Review

This is a lovely hotel with excellent service and very high standards. The Rib Bar is currently my favourite in London, great cocktails and very nice bar and wait staff. The Grill restaurant is truly excellent.

Stayed January 2014, traveled as a couple
Helpful?
Thank djthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, March 12, 2014
Dear Guest,

I was pleased to read that you found the hotel exceptional with outstanding service and that the Rib Room Bar is your favourite in London, exceeding your expectations with its excellent service and cocktails. Your kind words about the Rib Room staff have been shared with them.

Thank you for your warm and friendly review and I hope we will have the pleasure of welcoming you back in the not so distant future.

Kind regards,

Nicholas Chalmers
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shropshire
Level 5 Contributor
63 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed March 5, 2014

Didn't stay as outside of our budget BUT did have the most yummy afternoon tea. My girls loved it - and the best thing is even though we just went for tea the team were so friendly it was wonderful. Tea items replenished at your request - so tasty and thank you team for a lovely time.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ThePrincess71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NicholasChalmers, Manager at Jumeirah Carlton Tower, responded to this review, March 12, 2014
Dear Guest,

Thank you so much for your warm and most kind comments about the afternoon tea served in the Chinoiserie. I am delighted to read that you truly enjoyed the warm and friendly service provided by my colleagues and most of all that the sandwiches, cakes and the tea were all delicious.

I hope we will have the pleasure of welcoming you back in the very near future and remember, our resident harpist plays every day between 3pm and 6pm.

With best regards,

Nicholas Chalmers
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jumeirah Carlton Tower

Property: Jumeirah Carlton Tower
Address: 2 Cadogan Place, London SW1X 9PY, England
Location: United Kingdom > England > London > Belgravia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Spa Hotel in London
#74 Family Hotel in London
#74 Business Hotel in London
#97 Luxury Hotel in London
#98 Romantic Hotel in London
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Jumeirah Carlton Tower 5*
Number of rooms: 216
Official Description (provided by the hotel):
The five-star Jumeirah Carlton Tower is ideally situated amongst the boutique stores of Knightsbridge and Sloane Street. Each of the 216 rooms and suites have been designed with luxury in mind, each benefiting from complimentary high speed wired and wireless internet access. The hotel features three restaurants and bars; The Rib Room Bar & Restaurant, Chinoiserie and The Club Room. The Peak Health Club & Spa boasts state-of-the-art gym equipment, aerobics studio, award-winning treatments and 20m indoor pool. ... more   less 
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Also Known As:
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England

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