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“Excellent Location, Nice Hotel if Priced Well”

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The Royal Horseguards
Ranked #115 of 1,077 Hotels in London
Certificate of Excellence
Reviewed May 28, 2008

I stayed two nights here in mid May 2008. The hotel is your typical city hotel that tries to maintain a regal atmosphere. The room was surprisingly large for a city room (I used to live in NYC, so I'm used to very cramped city quarters).

Amenities in the room were very nice - heated towel rack (took me a while to figure out the switch for it was outside the bathroom, but in chilly London, this is a nice-to-have), tea / coffee / hot cocoa maker, hair dryer, etc. I was able to get breakfast included with the rate. The buffet is a great way to start your day. The hotel is in a great location for sightseeing, and the nearby tube stops (one block away) can get you anywhere. Parliament, the park, Big Ben, Westminster, etc., are all just a few blocks away. Head in the other direction, and again, a walk gets you to the theaters, restaurants, etc.

There are two bridges to the other side of the Thames, which afford you some beautiful picture-taking opportunities.

If you are determined to ride the London Eye (I did not), it is right across the bridge and very convenient to the hotel.

The only negative for the hotel was the HVAC unit seemed to either make the room too hot or too cold. Otherwise, everything was just fine. The front desk staff were very helpful and efficient.

  • Stayed: May 2008, traveled as a couple
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Thank brown_tk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,160 - 4,166 of 4,791 reviews

Reviewed May 28, 2008

For many years now I have stayed at the Royal Horseguards hotel and loved it, although some rooms were looking a bit dated. Prices were always fair and good value for money until recently. It appears that Thistle Hotels have upgraded their website and with it hiked their prices by at least 33% in one sweep. Unless the hotel has been renovated completely since December 2007 when I last stayed, I cannot see any justification for this huge hike. I do know that Thistle are renovating their hotels, but surely the price should change modestly after all is complete. There are better alternatives for the money that they are now charging. It is still a lovely hotel and its location is perfect.

  • Stayed: December 2007, traveled as a couple
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2  Thank Charly68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2008

We stayed here two nights for the second leg of our European trip and were quite pleased. The location was excellent and within easy walking distance to several major attractions. The first room we received was very small and had a view of the vacant hotel across the street. We requested an upgrade (25 pounds) and were moved to a much larger room with a view of The Eye. The staff were excellent in answering all of our questions and giving directions. Also, they provided us with a transformer/converter to use for the duration of our stay which I needed for my curling iron. I would definitely recommend this hotel!!

  • Stayed: May 2008, traveled as a couple
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Thank IsItFiveOClock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2008

We stayed at this lovely historical hotel April 26th - 29th as our post cruise venture in London. Although, Royal Horseguards is completely refurbishing the hotels first 4 floors, it did NOT have an impact on our stay.

The hotel does look like the pictures described on the website, however, the room we were in #645 was showing need of repair in places, but, overall it was an excellent room and very clean. Our room looked just like the Deluxe room shown on the website (decor in red) with the exception we had two twin beds instead of 1 dbl bed. Including a huge bathroom that would make 2 of what we had home in the states. Also, we had an entry room where the dbl. closets were located, then a door into the actual bedroom. The room includes 2 free bottles of water (daily), coffee (instant little tube sticks), cookies, hot chocolate, tea, and a tea pot and a very fast pot that heats water so fast you don't have time to open your coffee packet..hehe. Also there is a mini-bar, but no alcohol just cokes, water, juice and nuts.

Our maid did tell us that if we come back next year we will see totally all new decor and all the updates will be completed. I guess old things do wear out, so we had no problem except for one. That was a very warm room when we checked in and it seemed the a/c wasn't working. It's very antiquated. Since the french doors do not open, we demanded they unlock them so we could get air from outside in to the room. They obliged us in doing so and it was fabulous cool air and we loved it. No need for a/c after that. As a matter of fact the reason they keep the french doors locked is, as they say, because they don't want anyone to jump off the balconies. Hummmm~

The view from our room was overlooking the Thames and it was awesome. Now don't think all the Deluxe twin rooms are as large as ours, Our friends were six doors down from us and theirs had the same view, but, a much smaller room with no sofa and no french doors, just windows and a small bathroom.

Would we stay here again? You betcha, in a heartbeat !! We were just a round the corner (5 min. walk) from Embankment tube station, ½ mile from the Parliament, Big Ben and Westminister Abbey. Trafalgar Sq. was an 8 minute walk depending on how fast you walked. Leichester Sq. was 2 mins. beyond Trafalgar and Buckingham Palace was about a mile from our hotel and a pleasant walk through St. James Park made it even more delightful.

Breakfast wasn't included in our stay this trip. However, at £17.50 GBP pp we didn't think it was worth that price. We could walk up toward Trafalgar and get a full breakfast for as little as 4.99GBPpp.

We found a great little restaurant just before you cross the street to Trafalgar called "Frankies". Its an Italian pizza place and the prices were really cheap....for GBP, that is. No it was NOT fine dining, but very cute and well worth the nostalgia of pictures all over the walls with Italian entertainers and very good menu to boot. Cute clean place. Another very nice pub is "Clarance". It's also on that same street to Trafalgar. You'll like this one.

One last thing! You must do the London Eye. Now for those that are afraid of heights, believe me my husband is one of those, he went up and said, I can't believe this did not bother me one bit. Some one asked me if each one of the cubicles swung like a ferris wheel. NO they are stationary and you can freely walk around or sit down on a bench in the middle of the cube.

Hope you take the opportunity in staying at the Royal Horseguards....next year it will be even grandeur than now. That will be hard to beat.

  • Stayed: April 2008, traveled with friends
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1  Thank hipgrannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2008

We have recently stayed at The Royal Horseguards Hotel, London and just had to share our wonderful experience of this fantastic hotel! From the moment we arrived we were treated like royalty! The Concierge were absolutely 1st class and although our room wasn't quite ready we were invited to have complimentary refreshments in the exquisite lounge bar. And it was well worth the wait as we were delighted with our room. The furnishings were very nice and the room was spotlessly clean. The bed linen, which my wife is very particular about, was of a very high standard and the bed was covered with sumptuous cushions (which were most welcoming after a tiring day of sightseeing!!).
The location of the hotel is excellent. It is a 5-10 minute walk to The Strand which was ideal as we had tickets for The Adelphi Theatre. Straight opposite just over the Thames stands The London Eye and literally just down the road stands Westminster and Big Ben (friends of ours staying in another room could even hear the chimes!!).
The only very small disappointment was that the hotel did not have a swimming pool as I had packed my speedos and my only option was to have taken a dip in the Thames!!!.
We had a fantastic weekend at The Royal Horseguards and are already planning our return trip.

  • Stayed: February 2008, traveled with friends
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1  Thank Aimlesswonderers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2008

We checked into the Royal Horseguards on 9 April and out on 15 April 2008. Fast check in and they have upgraded us to a Jr suite. And it is so cool! It is in the mansard portion of the roof and the ceiling slants in places. I can look out the three rather small windows and see 1) the Thames, 2) London Eye, 3) The roof, 4) the ‘egg’ and scores of other bldgs which are all lit up at night 5) the river traffic 6) the train approach to Charing Cross with all the trains crossing it and most important, when I want to check what time it is: BIG BEN> Yes, I can see him from our window. How cool is that?

We are on the 8th floor. The room has a small alcove w/ seating area and the bathroom is all marble. The tub is skinny, not more than 3 widths of my feet, approx. 9” wide. Certainly not made for today’s girth to have a good soak in. But it is over 6 feet in length. The bed is comfy with a nice duvet. Just my kind of room. And I can get online by purchasing 5 days/2000 min from BTopenzone. The loo is right smack behind the BR door so watch your knees and hope no one opens it onto you. It has brass plates with all the buttons for lights, heat, volume ?, a PLEASE DO NOT DISTURB light that lights up in red and a PLEASE SERVICE ROOM in green, outside the door. Some of the buttons were for things from past days as there is no radio system. Also the heat wand doesn’t do anything. There is a radiator above the loo which heats the bathroom.

It has just been purchased by the Guoman chain-an upscale one- and they have begun remodeling. The room is quite large by UK standards. And it is so quiet too. It’s a bit shabby, but it will be remodeled soon. But the room is so great you don’t notice this after a few minutes.

The front desk staff is exceptional. We have stayed in a lot of hotels in London and we rate this one as the very best. Certainly will stay there again and highly recommend it.

  • Stayed: April 2008, traveled as a couple
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1  Thank Gomac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2008

No matter how good the rest of the services, if the bed is uncomfy and this one was very uncomfortable, then you don't go away with a very good impression.
There were other niggling issues too. No valence on the bed just a rather stained divan base, no middle to the toilet roll holder so it was kept on the floor, you could either have the mini bar or the kettle plugged in not both at the same time. In addition we booked 2 rooms and requested they be together as we were travelling with 2 children and we were given ones on different floors. The telephone was so old the buttons kept sticking making it difficult to use (although there was a second phone as an alternative) None of these latter problems were enough to make a fuss about but together with the bed issue means that we wouldn't use the hotel again.

The plus points were the great breakfasts ,helpful restaurant staff and the central location.

  • Stayed: April 2008, traveled with family
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Thank verydry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Horseguards

Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#100 Luxury Hotel in London
Price Range: $238 - $482 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Official Description (provided by the hotel):
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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