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“Pretty nice hotel”

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The Royal Horseguards
Ranked #115 of 1,069 Hotels in London
Certificate of Excellence
Riverside, CA
Level 4 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Pretty nice hotel”
Reviewed April 6, 2008

Stayed in London for 4 nights and this hotel was very nice; big room, big bathroom, friendly front desk and amazing breakfast. Hallways were dated and smelled of smoke but our stay was pleasant and the location was amazing. It was a little pricey but relative to the season it wasn't too bad. I was having trouble dialing the US (first time trying) and the front desk was extremely helpful and ended up letting me use their phone for free. The hotel is 1 block from the Thames and 2 blocks from Trafalgar square and 1/2 block from the Tube. The breakfast was amazing! Room service was exceptional and the overall stay was very nice and would do it again.

  • Liked — Location
  • Disliked — Price
  • Stayed September 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank bbono001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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wales
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 5, 2008

We stayed at the Royal Horse Guards Hotel for 2 nights - Booked via Superbreaks - had special offer including theatre ticket for the Mouse trap at St. Martins Theatre. Very well located hotel- next to the Embankment Underground station. Lovely view over the Thames - although we had a room to the side street on 5th floor. But we did have a good offer which did not include special double room with river view. Neverthe less it was a pleasant stay. No complaints about cleanliness. The mattress good have been better, old and lumpy and we could have done with larger and fuller pillows! Breakfast super; buffet with everything from full english to healthy fruitsalads and different youhurts and lovely bread rolls. Some Ameicans very funny; filled their plates with enlish breakfast AND fruit salad AND cinnamon swirls -all on the same plate!!
The play "The Mouse trap" was superb , the theatre is lovely, built in 1907. Beautiful decor, all in wood. Very small and cosy - you got the feeling of being sat in your own livingroom having your own private performance. Good story and good actors.
All in all a very pleasant stay 3 days stay.
By the way, had lovely food at Bertorelli's Restaurant in St Martins Lane after the theatre. Also visited Gordon Ramsey's Boxwood Cafe -beautiful food, so well cooked and the taste was out of this world. Had to book the table 3 weeks in advance though. Restaurant bill for 2 persons £120.00, but worth every penny! Anna in Wales

  • Liked — Location
  • Disliked — nothing really to dislike
  • Stayed April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hallonlof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, Dorset.
Level 3 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 2, 2008

A birthday surprise from our daughter led to an experience not to be forgotten. On arrival at this elegant hotel the most courteous welcome. Our room, overlooking the river on the 7th floor, simply took our breath away - the room was spacious and elegant and although the decor was just a little tired we have to admit we didn't really notice once we'd walked through to the window and caught sight of the amazing view. Wow - the river, the London Eye, bridges, barges, the buzz of the embankment and finally the city and St Pauls Cathedral in the distance - awesome! And at night when it's all lit up ..... well wow again. The hotel is being refurbished this year floor by floor and when it's all completed it 'll be gorgeous. We dined in the hotel - breakfast was great. Dinner was unhurried and the food was sensational and once again, service to die for - over us like a rash but discreet when necessary! Professionals - what joy! We were made to feel very special. Been to many hotels in London but this one's the creme de la creme. Top of our list for sure. Go - you won't be disappointed, oh, and pay the extra for a river view - draggng yourself away from the window every morning and evening will be tough but guess what? the room service is pretty good too! Enjoy! We certainly did! :- )

Helpful?
Thank Wardie356
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Humberston, N.E. Lincs
Level 6 Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed March 19, 2008

Myself and two other couples stayed here on the 13th and 14th March.
We were in rooms 806, 807 and 810. My husband had upgraded ours 807 to an executive suite and for the extra £25 per night we felt it was well worth it. We had a Kingsize bed and a small sitting area which was great for pre-dinner drinks. Other than that it was the same as our friends rooms.
We used our Tesco Clubcard vouchers so it was a great deal with breakfast included.
We did have one or two gripes - those being, in our suite we had one towelling bathrobe and slippers (why not two?!!) The other two rooms which were executive doubles didn't have any robes and knowing this hotel is a 4* none of us brought any dressings gowns.
Also there were no shower caps or replacement of products on our second day. Small details I know but just wanted you ladies to know the full deal!!
The hotel was extremely handy for the tube stations
and also close enough to walk back from our restaurant around Covent Garden.
I would definitely stay again and maybe upgrade to a river view suite.
Any more queries please contact me.

Stayed February 2008
Helpful?
1 Thank TAFSAFHEF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed March 18, 2008

We stayed at the Royal Horseguards for 5 days on the way home from Mauritius. Our room was large with a king size (that was actually 2 twins put together). The weakness with the room was the small bathroom that needed some updating. We had an upgraded room with a view of the THames and the London eye--that was very nice.

There are many sights within walking distance to this hotel--Trafalgar square, the National Gallery, Buckingham Palace, The Royal Horseguards, Big Ben, the parliament buildings, Westminister Abbey, Covent Garden, the strand, Charring Cross station etc, etc. Great location!

The staff was very accomodating and curteous. Each morning there was a full breakfast downstairs if you wanted. The last night we were there we had dinner in the dining room--it was excellent (and quiet). We found in general it was hard to find quiet places to eat in London. The city never stops. I would recommend this hotel given the location, hotel itself and price.

  • Liked — location
  • Disliked — bathroom
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lesw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2008

Friend and I stayed this weekend at this lovely hotel. Great location to see all the sites, including the Eye which is just across the river from the hotel. Beautiful public areas, immaculate and warm. Nothing too much trouble for the polite helpful staff. Room was clean and comfortable, we had twin room, which was spacious enough for just the two of us. We did not have room with a view, but if that is what is important to you then it would be best to pay the extra when booking - but we did not plan to spend too much time in the room, preferring to explore the sights and hotel. Breakfast was plentiful and varied, something to suit everyone's taste. We took advantage of the special rate of 3 course meal in hotel restaurant in the evening. So glad we did as the food and service was wonderful. Cannot fault this hotel. Would definitely stay again.

  • Liked — Location, beautiful hotel.
  • Disliked — Nothing.
  • Stayed March 2008, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brizzel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hoboken, NJ
Level 6 Contributor
265 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed March 14, 2008

This is a very nice 4star hotel. It doesn't pretend to be a 5star hotel and it's not. However, the service was generally very good and the room was better than I expected with one exception.

The only thing that needs improvement are the beds. Ours was rather old and very soft and I woke up with a back ache in the morning. I would suspect that each room is quite different and getting a good bed could be quite hit or miss. For that reason, I would inspect the room carefully before settling in.

The bathroom was quite large with a separate shower and it was quite modern and clean.

The breakfast food was rather mediocre and I'm glad that it came with our room as I would not have paid for it on a regular basis.

The concierge and front desk staff were all as helpful as possible.

The hotel location is great. Easy walking to all of the major sights.

I would stay here again but would need to be sure that I could see the room and inspect the bed AND know that I have a choice should it be unsatisfactory.

  • Liked — The location of the hotel.
  • Disliked — The old beds in the room.
  • Stayed March 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Kenbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Royal Horseguards

Property: The Royal Horseguards
Address: 2 Whitehall Court, London SW1A 2EJ, England
Phone Number:
Location: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#39 Romantic Hotel in London
#43 Family Hotel in London
#60 Business Hotel in London
#100 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Royal Horseguards 5*
Number of rooms: 282
Official Description (provided by the hotel):
This majestic five-star hotel presides over the River Thames. From glittering chandeliers to contemporary design, this central hotel near the London Eye reflects a proud heritage. Expect more, with free wi-fi throughout the hotel, fully refurbished Victorian splendour, award-winning dining, afternoon tea and sumptuous river view suites. ... more   less 
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Also Known As:
The Royal Horseguards Hotel London
Royal Horseguards London
The Royal Horseguards London, England

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