I booked this hotel because it looked nice online, How wrong I was. We arrived first thing in the morning and where rudely informed to come back later. Abit taken aback we left our bags and came back later. They couldn't find our booking, then when they did they claimed we had not paid anything, which we HAD. The we got our room keys, went to our room and NOT BEEN MADE. It was in the state the last occupant left it in. A guy checking in the same time got the room next door and he also had his room not made.
They moved us to another room. This room was so small that just by having a suitcase we had no room to move, no fridge, no storage, no room, 1 tiny pillow, the bathroom had no shelfs so we had to put our things on the toilet, the toilet that was so squished into the corner you had to use it sideways to fit. The rooms also had no double glazing so we spent the night lying awake listening to every person who walked past, or screamed or drove or had a fight ect ect.
We got up in the morning to rush down for breakfast, we got no choice in what we had, just what was given, and it was FOUL. Not that the waitress/cleaner cared, she was rude and spoke little english.
ANother point is the rooms heaters cannot be controlled from inside the room, as a result our room was boiling hot, we had to wait for them to turn off the whole building for it to cool down, which didn't happen till 2am.
I would never recommend anyone staying in this poorly run, understaffed, ruin of a hotel.
- Official Description (provided by the hotel):
- Situated in the heart of the cosmopolitan area of Earl's Court, the new look of the Oliver Plaza Hotel offers you now even more sumptuous surroundings. We've upgraded the entire hotel to superior 3* standard, with new contemporary furniture in all areas, state-of-the-art LCD satellite televisions in all rooms, messaging facilities and free Internet wi-fi throughout the hotel, to give you an unrivalled guest experience and unrivalled value. Convenient located in a beautiful Victorian neighbourhood, near the Oliver Plaza you will find the top worldwide museums such as Natural & History, Science and Victoria & Albert Museum, top London must-see landmarks like Harrods, Hyde Park and many more, also the city centre is just in a very short travelling distance with the Piccadilly line. With no less than 123 different locations within easy reach from the nearby Earl's Court underground station, The Oliver Plaza is the perfect location. If you are visiting London for business (the Olympia London is just 5 min with the tube) or leisure, a visit to the Oliver Plaza Hotel is a must. ... more less
- Reservation Options:
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- Also Known As:
- Oliver Plaza London
- Hotel Oliver Plaza
- Oliver Plaza Hotel London, England