We have just checked into this hotel...and are amazed at the rude and dismissive attitude from the guy on reception.
He virtually threw the check-in forms at us...not making eye contact when speaking..and acting in an unfriendly manner.
Upon walking in, he looked my partner up and down with a look of revulsion, clearly this place is not "gay friendly"
He also dismissed my questions about the reason for WRITING down our card number on a piece of paper, surely this is just fraud waiting to happen? When I asked if the information would be destroyed after departure, he did not answer,
I shall make sure that it is destroyed before we leave tomorrow.
The room is horribly small, with 2 beds in. There is not even a wardrobe here.
The bathroom is equally as small with a very noisy extractor fan.
With competition for business high, and in this financial climate...this hotel needs to learn customer service.
- Official Description (provided by the hotel):
- Situated in the heart of the cosmopolitan area of Earl's Court, the new look of the Oliver Plaza Hotel offers you now even more sumptuous surroundings. We've upgraded the entire hotel to superior 3* standard, with new contemporary furniture in all areas, state-of-the-art LCD satellite televisions in all rooms, messaging facilities and free Internet wi-fi throughout the hotel, to give you an unrivalled guest experience and unrivalled value. Convenient located in a beautiful Victorian neighbourhood, near the Oliver Plaza you will find the top worldwide museums such as Natural & History, Science and Victoria & Albert Museum, top London must-see landmarks like Harrods, Hyde Park and many more, also the city centre is just in a very short travelling distance with the Piccadilly line. With no less than 123 different locations within easy reach from the nearby Earl's Court underground station, The Oliver Plaza is the perfect location. If you are visiting London for business (the Olympia London is just 5 min with the tube) or leisure, a visit to the Oliver Plaza Hotel is a must. ... more less
- Reservation Options:
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- Also Known As:
- Oliver Plaza London
- Hotel Oliver Plaza
- Oliver Plaza Hotel London, England