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“Excellent location for a stay in Central London”
Review of Henley House Hotel

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Henley House Hotel
Ranked #320 of 1,068 Hotels in London
Certificate of Excellence
Geneva
Level 5 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Excellent location for a stay in Central London”
Reviewed December 1, 2013

The hotel is extremely well situated; only 2 minutes walk from Earl's Court underground and situated in a quiet side-road. The rooms a spacious and comfortable. The staff at the reception very competent and friendly.
The continental breakfast is included in the room rate but horrible. The various breads/rolls date back several days and are dry with no taste. Coffee is very limited and the clue is that at 09:00 sharp everything is closed and the stuff packed away. It's much better to go to a breakfast place or the nearby pub for breakfast and worth paying an extra for this. The staff is rather unfriendly with no smile! The strength of this hotel is really it's location; better at this rate is rather impossible.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DonPedroGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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517 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Edinburgh, United Kingdom
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 27, 2013

Excellent newly refurbished room, friendly staff in a perfect location for Earl's Court Tube Station.
Superb value for the rates charged. Perfectly adequate continental breakfast in conservatory dining area set us up for the day. Currently being upgraded but the building works did not impinge upon our stay in any respect. Will be rebooking

Room Tip: Hotel currently upgrading so ask for one of the refurbed rooms.
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMEdin2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
York, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 15, 2013

I've stayed here several times over the past two years whilst on business in London. I'd grown to like the faded quirkiness and always had a good night's sleep. Most recently had one of the refurbished rooms which was delightful. Consistently pleasant staff, an always adequate breakfast in the conservatory and an ideal location for Earl's Court tube station and the various eateries of the Earls Court Road (current favorites being the Zizzis chain and the Japanese Kappa). What more do you need?

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Handley, United Kingdom
2 reviews
Reviewed November 11, 2013

If you want to go to a 5 stars hotel is not this one. But if you want to stay at a good location and smell the local enviroment at a comfortable simple room, that will be a good choice. Breakfast was so modest. Some furniture were little broken.
I saw ohter rooms were renovated so ask for the new ones.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Betsy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mysore
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 11, 2013

The location is superb with plenty of dining options and extreme proximity to Earls Court tube station. Rooms are clean, fresh and very well maintained. The housekeeping is very effective as I came back to a brilliantly clean room each day. Breakfast is the regular fare and it would be great to have seen a smiling face at breakfast service. But the staff at the front desk more than make up for that by being polite and courteous. I will certainly go back here and will recommend to anyone looking for accommodation in Central London.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vinitarashinkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Telford, United Kingdom
Level 2 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2013

Hotel is apparently undergoing a refurbishment which would probably explain why there was building material left in the hallway and on the stairs, if we had known this we would have gone elsewhere. Room was small and ensuite was fine as long as you didn't want to turn around. Poor value for money.

Stayed October 2013, traveled as a couple
Helpful?
Thank jjcejsm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, NC
Level 6 Contributor
152 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 7, 2013

We were pleased to find a great deal (including a modest continental breakfast) in such a great location. Staff were friendly and accommodating.

Rooms are tiny, even by London standards. The shower door was difficult to get open after showering, which would be problematic for solo travelers but my husband and I were able to rescue each other whenever we got stuck.

Fabulous large flat screen TV with lots of channels

Housekeeping was irregular

The biggest problem was that the hotel is undergoing renovation and it is noisy. We were on the same floor and right next door to two rooms that were being renovated. While work was restricted to 8am to 5pm on weekdays and 10am to 1pm on Saturday, that made it difficult to nap or relax during the day. Plus the workers often seemed to hang around after 5pm making noise. We suspect some of them may have been camping out and partying in the rooms that were being renovated because the noise often went on late into the night

Another frustration was that our room's renovations were not quite complete, meaning that while there was a space for a minifrig, it was missing. We were able to get ice upon request from the front desk staff, but cultural differences with respect to what constitutes a glass of ice were clearly in evidence

Once the renovations are complete, this will be a great place to stay

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steffenzei
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Henley House Hotel

Property: Henley House Hotel
Address: 30 Barkston Gardens | Earl's Court, London SW5 0EN, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#232 Luxury Hotel in London
#274 Romantic Hotel in London
#302 Business Hotel in London
#325 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Henley House Hotel 4*
Number of rooms: 21
Official Description (provided by the hotel):
Overlooking a picturesque residential garden square, Henley House is a unique boutique hotel located in the vibrant Royal Borough of Kensington and Chelsea in the heart of London. This beautiful traditional townhouse has been given a fresh new look and concept, offering a rich blend of modern decor and classical features. Our contemporary styled air conditioned rooms have been designed with the utmost care and attention to detail. High quality fixtures and fittings ensure comfort and elegance, whilst LED and fibre optic lighting create a romantic and calming ambiance. Our vision of interior design is modern minimalist.We stand for luxurious accommodation at exceptional value and offer a level of personal comfort, friendly service and charm that only a small hotel can. All of our rates include a continental breakfast buffet, high-speed Internet and Wi-Fi throughout the hotel. Our specially designed workstation, which includes a custom made desk with a built in audio and video connectivity panel, enables you to access the Internet and synchronise any portable device with the in-room Smart TV. The Samsung Smart High Definition TV comes with free facilities including a full web browsing option, perfect for if you are travelling without your personal laptop. And of course, all of our rooms are air conditioned/climate controlled and can be adjusted to your personal comfort level through the in-room control panel. ... more   less 
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Also Known As:
Henley Hotel London
Henley London
Henley House Hotel London, England

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