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“Excellent experience”

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Millennium Hotel London Knightsbridge
Ranked #337 of 1,089 Hotels in London
Certificate of Excellence
Bahrain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent experience”
5 of 5 bubbles Reviewed April 29, 2013

We had a great experience at the millennium from April 26th to April 29th 2013. The location is great surrounded by branded stores and top restaurants. Rooms were clean and fresh.. We encountered an a/c problem at the first room we stayed in but the hotel duty manager mr ra'ed was quick to attend to our comfort and ensure the problem is fixed and our stay was special from day one. He even offered us a complimentary fruit basket and personally checked in on us regularly.

Highly recommend the millennium for leisure and business. A big thank you to all the staff....Ask for ra'ed and he will take good care of you with a smile.

Regards,
Alaaddin Mukhalalaty

Room Tip: Suite 1401 ... Spacious and sunny
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank alaaddin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 3, 2013
Thank you for taking the time to write your review and I am pleased that you found the overall experience of staying at the Millennium Hotel London Knightsbridge excellent and rest assured your comments and recommendation of Raid has been fed back to him.

I do hope that we will have the opportunity to welcome you back again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,217 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (202)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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  • Turkish first
  • Any
English first
SOUTHAMPTON
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed April 29, 2013

Location, location! It is so ideally located for Harrods, Knightsbridge and only a 40 minute walk to the West end and all its delights. Great restaurants near by. Had a sensational Indian meal only a stone's through away. Out of this world. Hotel rooms are a good size and beds are very comfy. Staff were very helpful. We got a very good deal online with a 30 % discount, so it is worth hunting on the internet for deals. Would totally stay here again. Planning my next visit already.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NINA12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 3, 2013
Reading your review, I am delighted that you will be returning to us on your next visit to London.

We look forward to welcoming you once again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
105 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 bubbles Reviewed April 28, 2013

The Millennium Hotel in Knightsbridge sits in a fine shopping location, employs generally friendly and helpful staff, has a surprisingly good Chinese restaurant on the first floor, and offers a nice breakfast buffet with Western, Asian, and Mid-Eastern offerings. However, rooms are cramped, with confusing, dated fixtures. For example, light switches tend to be inconveniently placed or confusing to operate (at least for an American!), while the phone system seemed awkward and the shower controls bordered on the bizarre. Room upgrades would be most helpful!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EugeC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 24, 2013
It is with great pleasure that I am able to advise you that a progrmme is in place to update our bedrooms on an ongoing basis.

Your surprise at our Chinese restaurant is a testimony to our authentic Chinese Chefs who prepare mouth watering dishes.

I do hope that you will visit us again and enjoy one or our newly decorated rooms and to also dine in our restaurant once again on your next visit to London.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed April 27, 2013 via mobile

The front desk staff is helpful and friendly, the hotel is surrounded by branded stores including Harrolds. The room is clean and cozy, huge tv and quality beddings. Overall, great place to stay for leisure and business. Great experience!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elainejenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 3, 2013
I am delighted that your experience of staying at the Millennium Hotel London Knightsbridge was a memorable one.

I do hope that we will have the pleasure of welcoming you back again in the future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 23, 2013 via mobile

Great location, a short walk to Harrods and Harvey Nichols and Knightsbridge tube station. Rooms were clean and tidy, very comfy bed. All staff were pleasant and helpfull especially the lady who was duty manager on the afternoon of Sat 20th April who dealt with a mix up at check in very well to ensure we had a pleasant stay at the hotel. Will definatly stay again.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Archie691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 3, 2013
I am pleased to hear that Beth our Duty Manager was able to provide outstanding service to rectify your situation on check-in. Being in the heart of Knightsbridge gives our guests easy access to the wonderful stores and shops around us and transport to the other districts of this wonderful City.

We very much look forward to welcoming you back again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincoln
Level Contributor
46 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed April 22, 2013

Hi.
Booked with Laterooms.com for £117 Friday 19th April 2013. Foyer area was a nice welcome and staff really friendly and cheerul. Room was ready early. Don't know if it was because we were 'Voucher' discounted people but room was disappointing - too small, too hot, tired decor [the sliding door to the bathroom was rickety] and the bathroom - very clean but ready for refurb by today's expectations.

The Internet light on the huge TV flashed through the night as did the smoke alarm and there was a faint but audible high pitched noise in the room which once you hear it you cannot get it out of you head especially in the nighttime when everything is quiet. So a rubbish night's sleep.

The digital light switches are a nuisance - over sensitive - all or nothing and the bathroom light is near the front door. If you try to put the bed light on in the night you cannot tell what you are switching so they may all come on. Big design fault.

No accessible plugs for your charger etc - have to crawl under the bedside table - and no ironing board. Does anyone really use a trouser press these days??? Didn't usebar or the Chinese on site restauranrt but the food prices looked very reasonable.


So for me £117 isn't cheap but I guess it is for Knightsbridge. I paid the same for the Grange St Pauls and that was top notch on every level.

Room Tip: Pay loads of money for a better room or go to the Grange St Paul's :-) I guess higher rooms are...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kingy123Lincoln
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, May 3, 2013
Thank you for your review and I am disappointed to read that your stay was not as you had expected.

We strive to provide and enjoyable and comfortable environmnt for our guests and it would appear on this occasion we fell short. Rest assured your comments' regarding the decor of your room has been fed back to my facilities manager.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Wales
Level Contributor
330 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
3 of 5 bubbles Reviewed April 19, 2013

Probably typical london hotel. Very noisy internally and externally so sleep quality is poor.

Good location for lots of shopping etc.

Expensive rooms / london prices / average experience

cant quite believe they still have smoking rooms available so i think they may have missed the new rules or maybe i have mised something. Make sure you select as appropriate

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jean-BaptisteNoel, General Manager at Millennium Hotel London Knightsbridge, responded to this review, April 24, 2013
In the heart of Knightsbridge, we are directly located on busy Sloane Street with easy access to the fashion houses surrounding us. Due to the multicultural occupancy of this hotel, it was deemed necessary to keep two floors of the hotel as smoking occupancy, however; we are reviewing this and now reducing this to one floor only.

I do hope that you will visit us again.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millennium Hotel London Knightsbridge

Property: Millennium Hotel London Knightsbridge
Address: 17 Sloane Street | Knightsbridge, London SW1X 9NU, England
Phone Number:
Location: United Kingdom > England > London > Knightsbridge
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#243 Luxury Hotel in London
#300 Business Hotel in London
#345 Family Hotel in London
#366 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Millennium Hotel London Knightsbridge 4*
Number of rooms: 222
Official Description (provided by the hotel):
Stylish, Contemporary Hotel with 3-story glass-roofed atrium highlighted by polished steel spiral staircase. ... more   less 
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Also Known As:
Millennium Knightsbridge London
Hotel Millennium Knightsbridge
Millennium Hotel London Knightsbridge England

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