I am writing this review whilst I am staying here. I came here with reasonable expectations after reading the reviews. Unfortunately I found the drain to the shower blocked so I was unable to take my usual shower after my long journey. I called reception and they advised that they would not be able to get someone in until 8am tomorrow. To be honest I expected that. However what was unexpected was the lack of an apology and no conciliatory attempt to appease my disappointment. The best I got was that I could call for more towels to absorb the overflow!! I am stay in 304 with the single bed. I should have gone to my usual...Premier Inn with whom I have more than 40 times and have always received a great customer experience.
- Official Description (provided by the hotel):
- Located opposite Hyde Park and moments away from Paddington, The Best Western Mornington Hotel is an oasis of peace yet only minutes from London’s West End and Oxford Street.Completely refurbished to combine its Victorian Splendour with a modern contemporary finish, the BEST WESTERN Mornington Hotel the perfect hotel for your visit to London. With 70 fully air-conditioned bedrooms, Complimentary High Speed WIFI throughout the Hotel, a professional meeting room, and stylish bar our London Hotel is perfect for any occasion. ... more less
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- Also Known As:
- Best Western London
- London Best Western
- Best Western Mornington Hotel London, England