Stayed over a weekend. The standard double we were given was definitely not 4 star. It was small with junk shop style furniture. The wallpaper had small parts torn off and the ceiling paper was nearly hanging off in places. The carpet was well worn and had buckled along its width which could be used by a small child as a trampoline. The paintwork was scuffed and the grouting in the bathroom had discoloured brown.
The window was mouldy around the panes of glass and had no secondary glazing causing constant annoyance from the noise of the air con unit outside.
The staff claimed no other rooms were available however, strangely enough, I could upgrade for an additional £60. This room was of a 4 star standard as was the Foyer which has recently received a multi million pound refurbishment. Shame they didn't think of doing the same to the rooms!
Breakfast was in a nice setting although on the Saturday we did have to queue at least 30 minutes for the priviledge. The food was, overall, adequate, but if you believe scrambled eggs should appear light and fluffy then you are in total contrast to the views of the Chef who makes them like slop. You could always try the fried variety I suppose, but these were only available in blue!
The staff were, on the whole, fine although not particularly friendly.
- Official Description (provided by the hotel):
- The Principal London will open in stages throughout the course of this winter, and will fully launch in March 2018. Whilst the final touches are made to some areas, be one of the first guests to experience a sneak preview of the newly renovated hotel located in the heart of Bloomsbury, London’s most literary neighbourhood. ... more less
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- Also Known As:
- Russell Hotel London
- Hotel London Russell
- Russel Hotel London
- The Principal London England