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“Good atmosphere” 4 of 5 bubbles
Review of Park Plaza Sherlock Holmes London

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Park Plaza Sherlock Holmes London
Ranked #284 of 1,087 Hotels in London
Certificate of Excellence
Dublin, Ireland
Level Contributor
47 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Good atmosphere”
4 of 5 bubbles Reviewed January 5, 2013

Good boutique hotel, well fitted out and clean rooms. Good atmosphere in the bar and friendly staff. Seems to attract a good mix of business and leisure travelers. Good breakfast in the dining room each morning.

  • Stayed October 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank joeyboy79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest

Thank you for taking the time to complete our tripadvisor review. We are thrilled to see that you enjoyed your time at the hotel thank you for your positive comments

On behalf of our entire staff at Park Plaza Hotels & Resorts we thank you for your business and we hope to see you again when your travels bring you back to the area!

Kind Regards,

Kriti Talwar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (260)
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English first
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed January 1, 2013

I've stayed in the hotel with my wife for a week. The stuff was very nice. The location is great. The breakfast was nice, but allways the same. Room cleaning was midium because they started the cleaning only at four PM. All things considared, very good hotel and I would definatly ho back there. Very recomended.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alex B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest,

We appreciate you taking the time provide us with invaluable feedback. We are delighted to hear that your stay with us was enjoyable and would like to thank you for your positive comments on the hotel staff, we truly appreciate it!

I apologise for the inconvenience you experienced during your stay due to the room not cleaned on time. Your feedback has been shared with the Head Housekeeper for her immediate attention and action. I regret if this inconvenience took away from the overall experience during your stay and we do endeavour to remedy these situations as and when they arise in a prompt and effective manner.

On behalf of our entire staff here at the Park Plaza Hotels & Resorts we would like to thank you for your business and we hope to see you again when your travels bring you back to the area!

King Regards,
Kriti Talwar
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 31, 2012

Excellent location for seeing London. All the staff were 1st class,nothing was to much trouble. Nice room and facilities.food was really nice,and the bar was worth a visit.Really cosy hotel. Would definitely stay at this hotel again.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Henry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest,

Thank you for your wonderful review of the hotel. I was delighted to read how much you enjoyed your stay with us and most importantly to hear that the staff treated you well and you felt taken care of. I will pass your brilliant comments to the team, it is a great boost for them to hear and we are very grateful for you taking the time to write.

I do hope it won't be too long before we are welcoming you back to your "home" here in London.

Kriti Talwar
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

There is nothing bad to say about this hotel except the basin in the bathroom was cracked. Check in was easy and straight forward, room good size very clean. Bathroom was a good size and there were plenty of towels and soaps etc. Food is excellent. Location is excellent and to top it all I got my room at a special offer discount price.

  • Stayed December 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BossmanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest,

Thank you for taking the time to provide us with such great feedback. We are thrilled to see that you enjoyed your time at the hotel thank you for your positive comments

On behalf of our entire staff at Park Plaza Hotels & Resorts we thank you for your business and we hope to see you again when your travels bring you back to the area!

Sincerely,

Kriti Talwar
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 27, 2012 via mobile

We stay here for 4 night.. We looking a lot of hotel in London.. Finally we decide to book this hotel.. Great place,,, nice room clean..
Close to baker street station. Near by tesco express and a lot of fast food restaurant. Including halal KFC!!!!
Or
We can suggest if they have pool table should be great!!!
Very reccomend this hotel.

  • Stayed December 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ekinazman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest

On behalf of All the staff at the Park Plaza Sherlock Holmes Hotel, I'd like to thank you very much for choosing to stay with us. We are extremely pleased that you enjoyed your stay with us.

We are working hard to provide the highest level of product and services and therefore really appreciate your enthusiasm and positive comments. I have forwarded your feedback regarding the pool table to the management for consideration. We would also like to thank you for your business and we hope to see you again when your travels bring you back to the area!

Thank you

Kriti Talwar
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
blackpool
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 24, 2012

Stayed at this property on a recent trip to London in December with my Mum and Brother, Baker Street Tube station is a couple of mins walk away so it is a perfect location for all the shopping and sightseeing. There are lots of places to eat near the hotel so you dont have to venture too far at night after a busy day.
The hotel has a great bar with a really nice atmosphere, the buffet breakfast was lovely, rooms nice and clean and all the staff were friendly, attentive and made our stay extra special. I would not hesitate to stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank martell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, Guest Relations Manager at Park Plaza Sherlock Holmes London, responded to this review, January 12, 2013
Dear Guest

Thank you very much on behalf of all the staff here at the Park Plaza Sherlock Holmes hotel, not only for staying with but to give us such great feedback.

It was a pleasure to have you at the Sherlock Holmes and We look forward to welcoming you back when your travels bring you back to the area!

Kind regards

Kriti Talwar
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 23, 2012

We chose the hotel simply because my daughter is a huge Sherlock Homles fan. Not knowing what type of hotel was awaiting for my family. I must say the experience was excellent. Great location, very good facilities, clean room, free wifi in room and most importantly friendly and helpful staff. Special mention to the two concerige, Phillpe and Ivan (my apologies if i misspelt your names) went out of the way to help us with our daily adventure in London and even help us chased a refund when the tour group Evans Tour fail to turn up to pick us for the Bicester Village shopping trip and almost spoilt our otherwise excellent holiday. Well Done Sherlock :-)

Room Tip: I have three member in a family. Ask for the junior suite which house a Queen size bed and a sofa be...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank YongML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PPSH_12, General Manager at Park Plaza Sherlock Holmes London, responded to this review, December 27, 2012
Dear Guest,

Thank you for your wonderful review of the hotel. I was delighted to read how much you enjoyed your stay with us and most importantly to hear that the staff treated you well and you felt taken care of. I will pass your brilliant comments to the team, it is a great boost for them to hear and we are very grateful for you taking the time to write.

I do hope it won't be too long before we are welcoming you back to your "home" here in London.

With kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Plaza Sherlock Holmes London

Property: Park Plaza Sherlock Holmes London
Address: 108 Baker Street, London W1U 6LJ, England
Phone Number:
Location: United Kingdom > England > London > Marylebone
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access Airport Transportation
Hotel Style:
#55 Spa Hotel in London
#201 Business Hotel in London
#209 Luxury Hotel in London
#229 Family Hotel in London
#242 Romantic Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Park Plaza Sherlock Holmes London 4*
Number of rooms: 124
Official Description (provided by the hotel):
Traditional Regency-style Hotel situated 200 yards from Baker Street tube station & convenient to West End. ... more   less 
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Also Known As:
Park Plaza Sherlock Holmes London Hotel London
Park Plaza London
London Park Plaza
Park Plaza Sherlock Holmes London England

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