I am not sure what to say. This ranks as the worst 5 star hotel I have ever stayed at. Read the poor reviews (of which they are lot, especially recently) and that's pretty much what this hotel is.
Above the ground floor, this is a 2 star hotel. Calling this is a 5 star hotel is totally and utterly fraudulent.
The rooms are incredibly small. The bed is uncomfortable. The carpet is shabby. Besides that, the fittings are incredibly cheap. I have never seen a supposedly luxury hotel with a shower curtain. Even the shampoos were cheap. I really don't know how to explain it other than imagine a motel and that's pretty much what the room is.
The internet was down while I was there. The buffet at the restaurant is 27GBP and it's horrible. Literally walk next door and get food that is 10x better for 7GBP.
I will never ever stay at this hotel again, that's for sure. My company typically puts me up at the "cheapest 5 star" in the vicinity I have business so I didn't have a choice. To call this hotel, 5 stars is just an absolute crime.More
- Free Wifi