This is not a normal review as we were staying in the hotel because our friends were getting married there. We had a standard queen room on the first floor, which was bright and modern, with a view over the glass roof at the bottom of the inner courtyard. Everything in the room was fine, although we are used to sleeping in a king-size bed, so the bed felt a little small. As part of the wedding package all the guests had a private breakfast together, the food was great, but as it was a private buffet we can't review the normal hotel breakfast. We also had a room service meal which was perfect, and delivered quickly.
We did have some issues though, but they are unlikely to affect normal hotel guests. Our allocated room was not available at the promised time, which did not impress us, so we had to insist on taking a different room as we could not wait because we needed time to unpack and change before the wedding. This move of rooms caused all sorts of problems, resulting in us being overcharged for our stay, and also meant we missed out on our slices of wedding cake, we hope whoever stayed in our originally-allocated room enjoyed their surprise cake! The overcharge took a while to get refunded, but was sorted out in the end, with many apologies.
- Official Description (provided by the hotel):
- The Waldorf Hilton has one of the chicest addresses in town bridging the West End and the Square Mile to provide an excellent base for access to the City by day and the cultural delights of Covent Garden by night. Homage Restaurant pays tribute to the grand cafes of Europe, incorporating Good Godfrey's Bar and Lounge and the famous Palm Court. ... more less
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- Also Known As:
- The Waldorf Hilton Hotel London
- Hilton Hotel London
- Hilton Hotel Waldorf
- Hilton London Waldorf
- London Hilton
- Waldorf Hotel London
- Waldorf Hilton London
- The Waldorf Hilton London England