We attended a fantastic wedding reception this weekend. The wedding breakfast and food served was very well done and the food was served promptly at each table and was delicious.
Our room was large and well appointed, on the first floor overlooking the front. Beautiful, huge and comfortable bed. A decanter of sherry left in the room for us, but no bottled water, I used the bathroom water!
Breakfast ok, although they ran out of fresh fruit and it wasn't stocked up.
Although service at the wedding was excellent, the service in the Orangie prior to the reception was appalling. We were ignored for over half an hour with staff deliberately turning their heads away as they walked past us when we were trying to catch their attention.
The charming restaurant manager finally rectified it all and from then on the service was excellent.
This is not the first time we have been to the hotel and unfortunately have found the service to be poor and staff very unattentive and dismissive.
Delightful location and beautiful hotel, but staff generally not attentive.
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- Also Known As:
- Cannizaro House Hotel London
- Hotel Du Vin Wimbledon London, England