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“Great Staff, Amazing Stay!!”

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Premier Inn London Hanger Lane Hotel
Ranked #179 of 1,072 Hotels in London
Certificate of Excellence
Reviewed May 18, 2012

I stayed here with my partner for the weekend and it was amazing. The receptionist that checked us in Selina was such a lovely girl. She made us feel like we were staying at a friends house and not checking into a hotel. She is a total asset to the company and I hope they know that. The room was an amazing size and very clean, we came across one of the house keepers, i think her name was Jetta and she was lovely, definiely another gem in this hotel.
Breakfast was amazing and I cant wait to go back to stay again.

  • Stayed: May 2012, traveled as a couple
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Thank denooqy10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded June 12, 2012

Hello
Thank you for your review, it is fantastic! Selina and Jetta are definately 2 of the highest quality staff we have and we appreciate what they do each day, as do our guests!! We are also very proud of our breakfast team and the high quality food they provide day in, day out.. It is such a bonus to have a unit like that, as it builds confidence in our guests - and in me!!
Best Regards,
Rohan

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1,085 - 1,091 of 1,599 reviews

Reviewed May 17, 2012

the staf was really helpful and they answered every question. the breakfast was very good and tasty. we had clean room every day. it was right next to hanger lane metro station 20 minutes from city center. new and modern hotel with machines for candies and refreshments. it had a mini market close and few other shops. we are very satisfied from this premier inn!

  • Stayed: May 2012, traveled with family
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Thank maria s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded June 12, 2012

Hi There!
Thank you for your review, it is our pleasure to provide top service! You are right about the area, there is plenty of things around to make the stay enjoyable! Central London is indeed 20 mins away by tube, so London is your oyster!
Thank you for staying!
Rohan.

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Reviewed May 15, 2012

I was impressed with this Premier Inn, don't get me wrong its far from luxury, but for a basic hotel its great. The rooms were nicely decorated and clean. Its not very big, but big enough for a double bed and a single bed for a child.
Check in was quick and easy.
We ate at the hotel that evening, which was nice, they had a good deal on for £22, three course meal, which included a premier breakfast! Breakfast was lovely, really nice. Same as you usually get cereals, full cooked items, and crumpets, croissants, juices etc etc
Quite near to the tube station, pleasant staff.
As I say if you are wanting a fancy hotel then this is not for you, but for a clean room, somewhere to lay your head, not too pricey then this is worth a look!

  • Stayed: May 2012, traveled with family
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Thank SASHA73
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Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded May 24, 2012

Thank you for your review, and the positive comments! We pride ourselves on the service we give, so your comments are very welcome! As for the rooms, we are in the process of re-decorating our rooms, so the standard layout should be pristine clean, as we always aim to be!

Many Thanks!
Best Regards, Rohan

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Reviewed May 15, 2012

we stayed there for one night and there is nothing to complain about. Room was cosy and comfortable, everything was very clean, the food was great with great service ( the restaurant was not very busy), great location with good car park.
All in all, great value for money.

Room Tip: Top floor room with a view of Wembley stadium and north London (but noisier)
  • Stayed: May 2012, traveled with family
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Thank 139VladD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded May 24, 2012

Our deepest regards for your review, I am delighted, especially for the restaurant review! We have several new staff members in our team, and reviews such as yours give us the confidence that they have settled in fantastically! They will be very happy, as am I..!
As for the view, its nice considering its a city!!

Thank you!
Best Regards, Rohan

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Reviewed May 14, 2012

very close to 2 tube stations this hotel is a very goog and cheap choice!!!! 20-25 minutes from the city center it is situated in a very quiet area in western london called Ealing!!! the staff is really friendly and willing to help at any time!!!! very nice breakfast and a warm bar for your drinkl!! a really nice room with tv but no fridge!! one negative though is that you have to pay for internet and there is not free wi fi!! very good value for money!!!

  • Stayed: May 2012, traveled with family
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1  Thank akismdb7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded May 24, 2012

Thank you very much for a lovely review, we take pride in our service and providing value for money! If you are in Hanger Lane or the Brent Borough again, please look us up, even if for just a bite to eat!

Many Thanks,
Kind Regards, Rohan

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Reviewed May 11, 2012

twice we have stayed here at hanger lane trav inn ,and it has a good location but there seems a lack of staff serving drinks and food.it took 50minutes from ordering food to getting it ! there was 1 member of staff serving drinks even when approx 10+people waiting ! shame because its a nice clean modern place

  • Stayed: May 2012, traveled on business
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1  Thank geoffrey d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly L, Social Media at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded May 18, 2012

Thank you for your review.

We are pleased that you enjoyed your stay and our team ensured you were comfortable and well looked after. Please accept my apologies for the disappointment caused with the service you received in the restaurant. Your comments regarding this have been duly noted and will be followed up with the Management Team at the hotel.

Your feedback is very much appreciated and we look forward to welcoming you back to Premier Inn in the future.

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Reviewed May 8, 2012 via mobile

We arrived before the check in time and the staff kindly took our bags for safekeeping until we checked in. On arrival to my room I realised I had no electricity. After informing reception a staff member arrived within minutes to rectify the problem. We had both evening dinner and breakfast at the hotel which was very tasty. There was great variety at the buffet breakfast. The room was very spacious and clean. The staff were very friendly and very helpful

  • Stayed: May 2012
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1  Thank Thetwoseas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohan P, Manager at Premier Inn London Hanger Lane Hotel, responded to this reviewResponded May 15, 2012

Thank you for your great review, we are proud to have delivered a great stay for you! Those energy saving ideas need reviewing... no lights at all!! I'm glad that was rectified quickly! Our breakfast and dinner offering has been improved recently on the back of customer feedback, so its nice to know you enjoyed it! Hope to see you again soon, take care, Rohan.

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Additional Information about Premier Inn London Hanger Lane Hotel

Address: 1-6 Ritz Parade | Hangar Lane, Ealing, London W5 3RA, England
Location: United Kingdom > England > London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#7 Best Value Hotel in London
#110 Family Hotel in London
#135 Romantic Hotel in London
#261 Business Hotel in London
Price Range: $69 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn London Hanger Lane Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Handy for Heathrow Airport, Wembley Stadium and Arena, and Oxford Circus on the Central line ... more   less 
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Also Known As:
Premier Inn London Hanger Lane Hotel London
Premier Inn London Hanger Lane Hotel England

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