Did not meet a 4.5 Star rating.
Booked a business suite with upgrade. Waste of money!!
1. Requested early check in, request was granted, at arrival at hotel was denied made us wait 3hrs after a long flight.
2. Requested a non smoking room, instead received a smoking room which was absolutely foul of stench, after complaining was given down grade with no compensation.
3. Staff was terrible. Which even made our stay even worse.
Raddison blu motto "100% customer satisfaction guarantee" please review hotels values.
Do not recommend!!
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- Also Known As:
- Radisson London
- London Radisson
- Radisson Edwardian Grafton Hotel
- Radisson Blu Edwardian Grafton Hotel London, England