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“Watch out for the 5% surcharge!”
Review of The Melita

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The Melita
Ranked #606 of 1,072 Hotels in London
Reviewed September 20, 2013

Stayed at the Melita House for one night. The first very nasty surprise was that they charge an extra 5% over the booked price on your reservation unless you pay with a British debit card. If you pay with a debit card from any other country or with any credit card they charge you a full extra 5 %. A true rip off!

The second unpleasant surprise was the 10:30AM check out.
Other than that, the room was adequate and the location is very good.

  • Stayed: September 2013, traveled solo
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1  Thank Juan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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83 - 89 of 292 reviews

Reviewed September 13, 2013

This is a little hotel in Pimlico. My room in the basement was claustrophobic.

The breakfast here is very poor. They added a surcharge for use of a credit card though the agency said specifically there was none,

Staff had poor command of English and entirely spoke Russian between themselves.

Reception is not open late.

Room Tip: Avoid the basement
  • Stayed: September 2013, traveled on business
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Thank Gruzenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

My family and I stayed here, never again! It was very overpriced and the breakfast was awful.
I think £180.00 for one room for one night with possibly the worst hotel breakfast we have had was very steep, the managers response was that breakfast was complimentary so basically I had no right to complain about it.
The dining room was so disorganised in the morning and they have crammed too many tables into a very small space.
There were no tea or coffee facilities in the bedroom although you do have the option of spending a lot of money in the overpriced vending machine in the dining room.
We have stayed in lots of hotels in London and all have been better than this one.

  • Stayed: August 2013, traveled with family
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Thank Will0w101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 23, 2013

We stayed here for my birthday because the surrounding streets were old haunts of the artist, Aubrey Beardsley, someone I am very interested in and so the location was great for exploring his old houses and the church he attended.
We arrived on the wrong dates by accident and the staff were only too happy to sort us out with a room even though they weren't expecting us.
The hotel itself was very cosy and inviting, our room was lovely and from our window we could see the street (very decorative and Victorian).
The hotel is only walking distance (15 minute walk if that) from Victoria and so it was easy for us to hop on a bus or the underground. We felt safe walking about at night and the surrounding area was peaceful given that we were staying in the heart of london.
Breakfast was basic but enjoyable.
A nice little hotel if you want something relatively cheap for London prices and don't want to stay in the chain hotels.

Room Tip: We had the downstairs room next to the social areas and so if you were wanting to sleep late you mig...
  • Stayed: March 2013, traveled as a couple
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2  Thank puddlemoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2013

My husband and I stayed at this hotel for three nights as we were going to see a show and needed a good not too expensive place to stay. After searching numerous other hotels of varying ratings we decided to take a chance on this hotel, I must say what an excellent choice we made. The hotel is in an ideal position for exploring London, most of the "Touristy" places were well within walking distance. Accommodation wise, the hotel is very clean, our room although not huge, was of a good size for a double room. It may be a bit of a squeeze if the fold up bed was needed to be used, at the end of the day you only need the room to sleep in. The room was very clean and smelled nice and fresh. Check in was quick and easy with the young gentleman on reception who was very happy to answer all our questions. The only two things that I would say that let the hotel down was, the size of the bath towels, (could do with being bath sheets, having said that, they were changed every day), secondly, the size of the breakfast...perhaps larger portions could be served. I would certainly recommend this hotel to anyone who wants good value for money accommodation. I would have no hesitation in staying here again if I was to be visiting London. Don't waste your money on the large chain hotels...most of whom don't even include breakfast!!!!

  • Stayed: August 2013, traveled as a couple
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2  Thank bootneckmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobG661, Manager at The Melita, responded to this reviewResponded August 20, 2013

Thank you for your excellent review. We really appreciate you taking the time and effort to appreciate what we do. We look forward to seeing you again !

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Reviewed August 4, 2013

Stayed at this hotel with my mum whilst visiting London for an event. I must say this hotel is better than stated on the Internet. We arrived here early and they let us in our room with no issues check was so fast and easily done. Rooms aren't ginormous but they are what you would expect! I can't believe how clean the hotel was I have to say they really do look after it. The furniture isn't extremely modern but it's very chic looking which was nice. They have a vending machine in reception for people who want tea/coffee etc which is good but for breakfast you get tea/coffee and a selection of things for breakfast. We had a English breakfast which was piled on your plate but it was a reasonable size and it taste lovely!! We found our deal on travel zoo for 115 inc breakfast. I must say for location and quality I am happy where I have spent my money. Previously I stated at the Blair Victoria hotel and paid 95 pound and that was an absolute dump I hope nobody ever stays there it was the dirtiest hotel I have ever been to!!! I think anyone who leaves bad feedback on this hotel need to lower their standards if you want a posh hotel you will not find one in London for this price haha! Well done Melita... I will definitely come here every time I come to London in the future! :-)

  • Stayed: August 2013
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3  Thank Heidimarie09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RobG661, Owner at The Melita, responded to this reviewResponded August 20, 2013

We are truly grateful for this review. It is particularly of value because you have obviously reviewed us in the context of the competition and , unlike some reviewers have a handle on value for money in the London market. We are here to please the guest and your feedback encourages us to carry on doing our best to achieve guest satisfaction ! Thank you.

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Reviewed July 14, 2013

Our first clue was that the cabbie from the airport did not know that the Melita House existed. He said, "Oh, I thought that was just a residential neighborhood." We booked a FAMILY ROOM for four. The way it is presented online, it looked reasonable. First, we had to walk up 5 flights of stairs (no elevator) with our luggage. Then, we realized that the room was super tiny. Admittedly, there was a full sized bed and two twin beds as indicated. However, they were crammed into a room that should have only had one twin bed at most. We literally had to keep our suitcases on the beds if anyone wanted to walk around in the room. Oh, did I mention it had no air conditioning? Try to find a better place if you want to take your family.

  • Stayed: July 2013, traveled with family
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1  Thank jr4div2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelitaHouseHotel, Manager at The Melita, responded to this reviewResponded July 15, 2013

As a senior reviewer we are surprised that you should book a hotel in our catergory and price range in Central London and then be disappointed that we have no lift or air conditioning. Could it be that you tried to do it on the cheap ? On a positive note, if that is all you could find wrong with us then we are obviously doing pretty well.

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Additional Information about The Melita

Address: 35 Charlwood Street, London SW1V 2DU, England
Location: United Kingdom > England > London > Pimlico
Amenities:
Free Breakfast Restaurant
Hotel Style:
Ranked #606 of 1,072 Hotels in London
Price Range: $132 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Melita 3*
Number of rooms: 22
Official Description (provided by the hotel):
The Melita London is an ideally located Central London hotel , close to all the major tourist attractions, and the financial centre. Nearby Victoria Train, Underground and Bus Stations make everywhere easily accessible. Our location in the heart of central London makes The Melita an ideal place to stay to explore London and the UK . For both business and pleasure The Melita London offers great value for money to fit into your budget whilst still offering outstanding accommodation and facilities. The hotel was founded in 1972 and is still independently owned and managed by members of the same family. It is situated in a period building, dating back to the mid 1850s. Today the building has a delightful blend of traditional features and modern facilities. Exactly what a City centre hotel should be. The service and the setting sets it apart from the chain hotels. The Hotel is independently inspected annually by Visit Britain and has been awarded a Three Star Rating. This is your guarantee of quality. The rooms are newly renovated, so we are sure that we can offer you a pleasant and comfortable stay in London . ... more   less 
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Also Known As:
Melita Hotel London
The Melita London, England

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