We really enjoyed our stay, the staff were friendly and welcoming and the daily complimentary champagne added to the welcome. The room was clean with crisp white Cotton bed linen, fluffy bathrobe and towels. The little surprises of complimentary gifts left on the bedside table and daily replenished water added to the feeling of luxury. The continental breakfast was good and plenty, but the breakfast room slightly cramped and the pastries rather hard and would probably have perked up if warmed!! The only negative to our stay was we had chosen a weekend when the temperature was -3 with icy winds and our room did not have any heating, the climate control had broken. The alternative heating offered was a very delapidated squeaky fan heater which refused to warm the room. My other issue was
we had been "sold" a Queen size bed but in reality it was two singles pushed together which caused me to loose my partner down the gap as we huddled against the cold in our hotel fluffy bathrobes. Oh, and one other issue the "open" fire that is mentioned being in the bar is open but with no fire, I thought a real fire in the centre of London rather enthusistic marketing. All in all though I will return to this hotel again, and recommend it for value, location and friendliness.
- Official Description (provided by the hotel):
- New luxury boutique hotel with 38 rooms located in South Kensington, central London. Offers continental breakfast, welcome drink and glass of champagne in the evening with all rates as well as a different turndown gift on your pillow every night. ... more less
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- Also Known As:
- Ashburn Hotel London, England