Pros: 1. Inexpensive, 2. Convenient Location (near Tube stop - district line, also markets and cafes nearby), 3. Pleasant surroundings (nice neighborhood), 4. Most of the staff were very helpful, 5. It was relatively quiet - although we had a room that EVERYONE had to pass by, and of course some people are more considerate than others. Very little traffic or outside noise. 6. Hot beverages available for free in lobby (can't vouch for the taste - never tried).
Cons: 1. The bathroom. I don't mind small, but it was poorly designed so impossible to wash your face in the sink without getting water everywhere, and the shower was much worse. With so much moisture, it smelled musty and bred small black flies. Don't know if all bathrooms are similarly sized - we were in a single - smallest room, I think - just one bunk bed. I don't count the size of the room as a con because we knew what we were getting. No big deal to us - we were hardly there. 2. The bathroom issue was exacerbated by what we refer to as the ongoing towel saga. We stayed 6 nights. 3 times, including upon arrival, we had to ask for towels as none were provided. When we did get towels we were given exactly two - no washcloths or hand towels, and the towels were generally pretty threadbare. When we asked for more, some staff seemed to act as if this was unnecessary. When we left a soaking wet towel on the floor (because the floor was always soaked after a shower) instead of replacing it with a clean towel it was often just hung up. The experience would have been SO much better if the hotel would just invest in some decent towels and not be so stingy with them! Had we known, we would have simply packed our own, which is what I would recommend, just in case.
Having said all that, I think ultimately the good outweighed the bad, and if you are looking for a good value and don't mind small quarters (and can pack your own towels!), I would recommend it.
- Official Description (provided by the hotel):
- Kensington West is situated in the heart of stylish London, Kensington. Just a 3 minutes walk from Olympia exhibition centre & within easy reach to Kensington high street; boasting many restaurants, bars, shops & a cinema. Kensington West offers good-value en-suite bedrooms. All of which have free WI-FI, flat screen LCD TV’s, hair dryer, complimentary toiletries, ample power outlets and in-room tea & coffee facilities. We also offer a lift to all floors and a friendly 24 hour reception service. ... more less
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- Also Known As:
- Hotel Kensington West
- Kensington West London
- Kensington West Hotel London, England