Arrived for a 3 night stay, room was a good size, very clean and had everything we needed, staff were friendly and location was excellent, 10 minute walk to tube. However I went to take a shower that night to find the temperature knob didnt work and the shower was stuck at scalding hot. Phoned down to ask for it to be fixed and we were told someone would come to fix it within the next half hour but they would phone back. Waited almost a hour until they phoned back and we were told we would have to wait until the next day before someone could fix it. They let us use another room to shower in. Came back the next day assuming it would be fixed, it wasnt and the hotel was fully booked for that night so we gave up and just had to have very quick showers. Apart from that issue it was a good hotel.
- Official Description (provided by the hotel):
- Hotel with multilingual staff set in Edwardian style building dating from 1900; situated two miles from Victoria Station. ... more less
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- Also Known As:
- Avni Kensington London
- Avni Kensington Hotel London, England