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Park International Hotel
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Reviews (2,341)
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1,059 - 1,064 of 2,341 reviews
Reviewed April 5, 2014

We were given a tea for two voucher for Christmas. We arrived and were met by a friendly receptionist who took our voucher and showed us to the hotel loos to freshen up. After that we were shown to our table by the resturant waitress. The food was lovely and can't be faulted but after a few minutes we were hassled for our voucher, we explained the receptionist had taken it. Then after another five minutes another waitress and the receptionist came back. The receptionist said loudly " oh yeah they went to the toilets after I took the voucher" to her colleague to confirm she had seen us. This was all in front of all the other guests. This made us feel very embarrassed. Then another five minutes later the shift leader receptionist came back with a scrap of paper and a pen as they had lost our voucher and wanted the code. I said can you not wait until after our meal and then we will try and find it. After all it was their fault they'd lost it! She agreed and left. By then the whole room was watching us. We left and took the voucher code to reception as we had luckily stored it on an email. Overall we felt totally humiliated by the repeated requests for the voucher that THEY had lost. It's not an experience we will be doing again.

  • Stayed: April 2014
    • Location
    • Cleanliness
1  Thank sarahdrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 3, 2014

Stayed on the 6th and 7th March...
Positives
Staff were friendly and the location is good, just around the corner from the tube and there is a Waitrose supermarket nearby. The reception area was pleasant and the hotel was generally clean.
Negatives
We were initially offered a room on the fifth floor, which although modernised had the most appalling bed and mattress. The bed was very small and the mattress so uncomfortable, you could feel the bedsprings, we requested another room and were offered Room 208 which had a huge bed and comfortable mattress.
The breakfast was probably the worst we have ever had in any hotel. The so called "hot" breakfast wasn't even warm. The pastries were dry and stale. The fresh fruit selection was miserly. The only joy was one of the waitresses (Bettina) who was so helpful and full of smiles on both mornings. She was lovely.
Upon reflection, we wouldn't stay there again.

Room Tip: Ask for a room at the back of hotel, as the road facing rooms will be very noisy. Check out the mattress before you decant....
  • Stayed: March 2014, traveled as a couple
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1  Thank lfaithlessfanatic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 1, 2014

Good sized room (complimentary upgrade!). Really friendly staff and excellent piano bar with entertainment. Bar food and prices were good for Kensington. Breakfast was also very good. Will absolutely stay again. Thanks.

  • Stayed: March 2014, traveled on business
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Thank Russell J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2014

My partner and I stayed at the end of March, for a short weekend break. The hotel was clean and welcoming. Nice girl on reception (Jasmine?) who checked us in quickly and directed us to our room. The bar was lovely and I had the best mojito I have had in a long time! Our room was clean, with 2 pillows each (a rare treat in some places) TV, coffee maker etc. Bathroom was clean and shower was powerful :)
Breakfast was buffet style, which seemed to be lacking some of the items mentioned on the menu, however still enough for my fussy tastes.
Walking distance to the tube, cash machines and alternative places to eat nearby. I also liked that there was a brochure in the room explaining where a lot of local attractions are (even though we know the city like the back of our hand, still useful for others).
I would happily stay here again.

  • Stayed: March 2014, traveled as a couple
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Thank Jodi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 30, 2014

Stayed here for three nights during our vacation in the UK. The rooms are nice and clean, the staff is friendly, and the breakfast buffet (included with the room) is delicious. The location is excellent - within walking distance distance of many attractions. An Underground station is also nearby. We would definitely stay here again.

  • Stayed: March 2014, traveled with family
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Thank TheOwlReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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