Rooms are very clean, decent decor, all the basic functions working well, decent size. Bathroom is perfect- lots of space and BY FAR the best shower I've ever had outside the US. Hot water, large shower head, plenty of room, super clean, good water pressure. Lobby is super clean and pretty updated.
Negatives- the website suggests there is a gym, and you don't know that it's not available yet unless you click further into their info. I had counted on a gym. When I asked the staff about this they said I could go to a Virgin gym 10 minutes away ... it was 20, and when you trying to squeeze a workout in during a business trip you don't usually have that extra time. No offer to pay for the gym for me due to the miscommunication.
Also when I checked in no one said there was free wi-fi so I paid for it, then it was down a half day and when I called to check it the staff again didn't tell me I should never have paid even though I asked to be reimbursed... later that night I was still trying to resolve the issue and got Rita- she was awesome, apologized, got me reimbursed and cleared up that I shouldn't have paid for internet - but I had to talk to 2 other staff member before I found that out. Basically - the front desk is very pleasant but needs training. They made my trip frustrating, but the hotel itself is good and good value. Would try it again.
- Official Description (provided by the hotel):
- The Park International Hotel is a contemporary hotel located in the heart of Kensington. The hotel is within walking distance from Harrods, Royal Albert Hall, National History Museum, Victoria & Albert Museum and Hyde Park. The property features 171 well-appointed and modern rooms along with newly refurbished public areas. The Heritage Deluxe rooms on the first floor are beautifully designed and feature high ceilings, contributing to the elegance of our luxury 4 star hotel in London. Our guests can unwind and enjoy a cocktail at the Checkmate Restaurant and Bar which also offers live music and a delicious Thai and British Food menu. ... more less
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- Also Known As:
- Park International London
- Hotel Park International
- Park International Hotel London, England