There are lots of great reviews on here about the hotel and I'd reflect most of them. We arrived early-evening and were met by two very happy and friendly reception staff that had all our details ready-printed and the room keys already cut. Within one minute we were on our way to the room. The free mini-bar was great and the wi-fi easily fast enough to be useful (unlike in some other IHG hotels).
The room was very nicely decorated with a high king-sized bed, a couple of relaxing chairs and table in the bay-window, and a small desk and chair. Whilst we were out for the evening, the bed was turned down, the empty bottles cleared and waste-bin emptied. My only significant criticism of the room was that it was in the basement. In itself, not a problem, but there was noise from the reception area above and when we stuck a nose through the curtains in the morning, someone was sitting on the window-cill having a smoke!
The bathroom was lovely - a huge walk-in shower area and lots of big, fluffy towels - but the flow from the shower too much for the drains on the first morning. After reporting this, something was done, but the next morning it was still borderline. Stay in the shower for too long on full volume and you'd flood the whole bathroom!
We stayed here on IHG points and would do so again.
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- Also Known As:
- Barkston Garden London
- Hotel Indigo London Kensington England