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“Well located, but small rooms and so hot in the summer”

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Best Western Burns Hotel Kensington
Ranked #541 of 1,067 Hotels in London
Bristol, England
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Well located, but small rooms and so hot in the summer”
Reviewed June 21, 2006

I attended a 3 day exhibition at Earls Court so being as this hotel was 5 minutes down the road, it was very useful. The hotel and the rooms were clean which I would expect from a Best Western hotel. There were problems however. Firstly there is no air conditioning in any of the rooms. In a hot June, this was unbearable. The windows only open a couple of inches, so no fresh air could get into the room. Getting a good night sleep was almost impossible. Several of my work collegues who were also staying at the hotel had similar problems with the heat, so it wasnt just a problem with one room. Also the rooms were very small. I had a single room, so I wasnt expecting it to be large but this was tiny!
Also, the phone didnt work in my room.

Overall a unpleasant experience. Avoid

  • Stayed June 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ufonix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Scotland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2006

This hotel is everything you can need if you are staying in London for sightseeing or taking in a show. The hotel is very clean, my room which was a single was big enough for me and very clean. The staff are excellent and nothing is too much trouble for them. The full breakfast is more than enough to keep you going to lunchtime and the fact it was available up until 10.30 meant that if you wanted a long lie you would not miss out. The hotel is literally round the corner from the tube and you are in the centre of London in minutes. The setting in a residential square meant that at night it was nice and quite with no worries about safety.The only problem I had was the squeaky floorboards but as it is an old building you must expect this. I had read the reviews of the hotel after booking and was concerned about some of the negative reviews; they could not be more wrong and I can only assume they were looking for a 5 star hotel at 2 star prices.

  • Stayed June 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank scotlandanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed May 24, 2006

We stayed 5 days at this hotel and was impressed by the staff, but not by the hotel. Beds were uncomfortable (lumpy and very hard), hallway carpeting very shabby, buffet breakfast was average at best. The single and double rooms are VERY VERY small (think large walk-in closet with a tiny bathroom attached). If you can afford to upgrade to a triple, do it! The triple room is MUCH bigger (more than double the size, I think). Also, the bathrooms in the triple rooms are a bit larger.

Given it's draw backs, the staff was very friendly - they upgraded us to a triple room free of charge, and the room was clean. As for location, it is fantastic. Very close to the Earl's Court tube station, but it is on a quieter street - not a busy thorough-fare. The neighborhood felt very safe, as well (even for a woman traveling alone - I was there a couple of nights without my husband and still felt quite safe).

I would recommend the hotel, but with severe reservations. If you can't afford the upgrade to a triple - don't stay here! (You cannot believe how small the rooms are, worse than I had seen anywhere else in England and Scotland - and I've stayed in several hotels.) If you are staying in a triple room, you will probably be satified with your stay at this hotel.

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

surrey
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed May 20, 2006

My husband and I stayed here as part of theatre package at a cost of £114 inc breakfast.
Although our room was tiny and somewhat warm due to a lack of air conditioning it was however very clean and adequate for an overnight stay.
The breakfast was very good and the staff more than helpful
As our theatre tickets alone would have cost in the region of £70 this hotel represented excellent value for money

  • Stayed May 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank combatkaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed May 18, 2006

I stayed there for a whole week including a weekend. I took a bed & breakfast promotion by internet, great price. I had a small but more than comfortable bedroom, and had it all; enough for one person and spacious bathroom, tv, coffee maker. Everything so neat and clean. The breakfast of course was included and it was more than I expected, more than a "continental breakfast". The staff all of young and nice friendly people.
The location of the hotel is more than convinient. A few steps from Barkston Gardens to your right it's Earl's Court and aproximately two blocks from that corner ther's the tube station and many bus stops. ATM machines, internet cafés, stores, drugstores, restaurants and there's even a typical british pub in the corner of Earl's Court and the street of the Barkston Gardens. Upfront there's a Mark & Spencer food store.

Although a bit far from Picadilly, Oxford Circus, Covent Garden.

  • Stayed June 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, GA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 26, 2006

This hotel was pretty good.
*The positive*
The location is great! It has some really good restaurauts by it, and The Earl's Court Tube Station is about a block away.
The hotel staff was very nice and always helped.
The hotel in general was in very nice shape--espcially for its price.
*the negative*
The worst complaint was how hot the room was. It was like summer in our room. We tried to adjust to heater (there is no AC) to be cooler but it was still really hot.
The faucet water smells like its from a well. So obviously brushing your teeth was not very fun.
*tips*
There is a Marks and Spencers (grocery store) which is great to pick up some stuff.
Also there is a GREAT pizza restauraunt near the Earl's Court Station--it's great for dinner.
Try not to go in March--because its cold and most things are outside.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Becky139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, ca
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed March 23, 2006

The location was great with less than a 5 minute walk to the station, restaurants, pubs, and convenience stores. This was our first time in London and didn't know what to expect.
We took the tube from heathrow to the hotel which was very easy. Purchasing the Oyster for zones 1,2 is all that is necessary. It costed 20 pounds for 7 days but you have pay additional to get from Heathrow to the center of the city. Taxi cost is about 35 pounds from Heathrow to the Hotel. The hotel was easy to find using the hotel directions from Earl's court station.
The rooms were small, I guess standard for london hotel rooms. The floor boards squeeked and was a bit funny. It would be impossible to sneak up on someone in the hotel. Our room also had squeeky floors which also was funny.
The staff was friendly and helpful. Breakfast was included in our package which was above average and very convenient. Never tried the dinner menu. We also had breakfast delivered to our room which was delivered in 10 minutes but it costed 2 pounds more.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank davis121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Burns Hotel Kensington

Property: Best Western Burns Hotel Kensington
Address: 18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #541 of 1,067 Hotels in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Best Western Burns Hotel Kensington 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Best Western Burns Hotel Kensington London, England

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