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“Excellent Value”

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Best Western Burns Hotel Kensington
Ranked #552 of 1,073 Hotels in London
Reviewed June 18, 2006

This hotel is everything you can need if you are staying in London for sightseeing or taking in a show. The hotel is very clean, my room which was a single was big enough for me and very clean. The staff are excellent and nothing is too much trouble for them. The full breakfast is more than enough to keep you going to lunchtime and the fact it was available up until 10.30 meant that if you wanted a long lie you would not miss out. The hotel is literally round the corner from the tube and you are in the centre of London in minutes. The setting in a residential square meant that at night it was nice and quite with no worries about safety.The only problem I had was the squeaky floorboards but as it is an old building you must expect this. I had read the reviews of the hotel after booking and was concerned about some of the negative reviews; they could not be more wrong and I can only assume they were looking for a 5 star hotel at 2 star prices.

  • Stayed: June 2006
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7  Thank scotlandanon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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918 - 924 of 1,325 reviews

Reviewed May 24, 2006

We stayed 5 days at this hotel and was impressed by the staff, but not by the hotel. Beds were uncomfortable (lumpy and very hard), hallway carpeting very shabby, buffet breakfast was average at best. The single and double rooms are VERY VERY small (think large walk-in closet with a tiny bathroom attached). If you can afford to upgrade to a triple, do it! The triple room is MUCH bigger (more than double the size, I think). Also, the bathrooms in the triple rooms are a bit larger.

Given it's draw backs, the staff was very friendly - they upgraded us to a triple room free of charge, and the room was clean. As for location, it is fantastic. Very close to the Earl's Court tube station, but it is on a quieter street - not a busy thorough-fare. The neighborhood felt very safe, as well (even for a woman traveling alone - I was there a couple of nights without my husband and still felt quite safe).

I would recommend the hotel, but with severe reservations. If you can't afford the upgrade to a triple - don't stay here! (You cannot believe how small the rooms are, worse than I had seen anywhere else in England and Scotland - and I've stayed in several hotels.) If you are staying in a triple room, you will probably be satified with your stay at this hotel.

  • Stayed: May 2006
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8  Thank Sue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 20, 2006

My husband and I stayed here as part of theatre package at a cost of £114 inc breakfast.
Although our room was tiny and somewhat warm due to a lack of air conditioning it was however very clean and adequate for an overnight stay.
The breakfast was very good and the staff more than helpful
As our theatre tickets alone would have cost in the region of £70 this hotel represented excellent value for money

  • Stayed: May 2006
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4  Thank combatkaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
México, Mex.
16
Reviewed May 18, 2006

I stayed there for a whole week including a weekend. I took a bed & breakfast promotion by internet, great price. I had a small but more than comfortable bedroom, and had it all; enough for one person and spacious bathroom, tv, coffee maker. Everything so neat and clean. The breakfast of course was included and it was more than I expected, more than a "continental breakfast". The staff all of young and nice friendly people.
The location of the hotel is more than convinient. A few steps from Barkston Gardens to your right it's Earl's Court and aproximately two blocks from that corner ther's the tube station and many bus stops. ATM machines, internet cafés, stores, drugstores, restaurants and there's even a typical british pub in the corner of Earl's Court and the street of the Barkston Gardens. Upfront there's a Mark & Spencer food store.

Although a bit far from Picadilly, Oxford Circus, Covent Garden.

  • Stayed: June 2005
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 26, 2006

This hotel was pretty good.
*The positive*
The location is great! It has some really good restaurauts by it, and The Earl's Court Tube Station is about a block away.
The hotel staff was very nice and always helped.
The hotel in general was in very nice shape--espcially for its price.
*the negative*
The worst complaint was how hot the room was. It was like summer in our room. We tried to adjust to heater (there is no AC) to be cooler but it was still really hot.
The faucet water smells like its from a well. So obviously brushing your teeth was not very fun.
*tips*
There is a Marks and Spencers (grocery store) which is great to pick up some stuff.
Also there is a GREAT pizza restauraunt near the Earl's Court Station--it's great for dinner.
Try not to go in March--because its cold and most things are outside.

  • Stayed: March 2006
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2  Thank Becky139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2006

The location was great with less than a 5 minute walk to the station, restaurants, pubs, and convenience stores. This was our first time in London and didn't know what to expect.
We took the tube from heathrow to the hotel which was very easy. Purchasing the Oyster for zones 1,2 is all that is necessary. It costed 20 pounds for 7 days but you have pay additional to get from Heathrow to the center of the city. Taxi cost is about 35 pounds from Heathrow to the Hotel. The hotel was easy to find using the hotel directions from Earl's court station.
The rooms were small, I guess standard for london hotel rooms. The floor boards squeeked and was a bit funny. It would be impossible to sneak up on someone in the hotel. Our room also had squeeky floors which also was funny.
The staff was friendly and helpful. Breakfast was included in our package which was above average and very convenient. Never tried the dinner menu. We also had breakfast delivered to our room which was delivered in 10 minutes but it costed 2 pounds more.

  • Stayed: March 2006
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5  Thank davis121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 21, 2006

We have just spent a couple of nights at the Burns and found it very convenient just a 2 minute walk from Earls Court underground station. It is in a quiet spot and the staff were exceptionally helpful and friendly. It is not a modern hotel - which suits us - and if I had any complaint it would be squeaky floorboards - so no big problem really.

The bar was pleasant and the bar meals reasonable, the full restaurant evening menu was not available on the weekend we stayed so I can't comment on that. The breakfast included in our package was great - plenty of it, freshly cooked, and very tasty, the continental looked good too - plenty of choice.

The main thing for me was good location, warm rooms with good facilities for tea/coffee,a lovely bathroom, all cleaned daily to a high standard and most of all the excellent staff, helpful, friendly, efficient and courteous.

4  Thank PhilM1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Burns Hotel Kensington

Address: 18-26 Barkston Gardens | Kensington, London SW5 0EN, England
Location: United Kingdom > England > London > South Kensington , Earls Court
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #552 of 1,073 Hotels in London
Price Range: $108 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Burns Hotel Kensington 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Best Western Burns Hotel Kensington London, England

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