I guess that you get what you pay for but I still feel very let down by this hotel. I booked a room at short notice on www.laterooms.co.uk and found a "special deal" at the Gainsborough near to South Kensington Tube. It was described as 4* with a room reduced from £220 to £70 excluding breakfast. It sounded too good to be true....
Firstly the good points:
And now some of the bad ones:
The room (no 308) was only about 6'6" x 11' (2m x 3.4m) plus the tiniest bathroom I have ever seen. The bathroom door would not fully open because it banged against the bed..
Decoration was very poor with mould in the shower, door knob falling off the bathroom, filthy windows, paint falling off and strange circular stains on the walls.
The temperature in the room at midnight was 89 deg F (30 Deg C) with no air con and only a portable fan to try and keep cool.
The shower door was a corner unit where I had to squeeze my body through the opening (No, I am not an obese person!). I had to run the water for 10 minutes to get warm water. There was no indication of how to work the shower controls with no H or C labels.
The window overlooked aircon units on the roof of the next office block and had windows from another building looking straight inside my room. This meant that i had to make the choice of opening the window and curtains to get some airflow and being overlooked lying on top of my bed, naked directly in front of the fan trying to cool off. It did not bother me unduly but I imagine that this would be a big problem for any ladies staying here.
I DID NOT SLEEP A WINK ALL NIGHT.
This was a horrid little room and I advise anyone reading this to check the room size before booking. There is no way that this is a 4*hotel!
- Official Description (provided by the hotel):
- Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more less
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- Also Known As:
- Gainsborough Hotel London
- The Gainsborough Hotel London, England