Was originally happily surprised by the hotel. The room wasn't as small as I had pictured after reading the other reviews and the bed was comfy enough. However the shower was a joke and impossible to use. The main negative issue though was I left my brand new hair straighteners in the room and rang later on to ask about them and of course they weren't there. I know I am probably naive to expect honesty in this day and age but normally four star hotels have staff trained to a higher standard. I have left stuff behind in better hotels and been lucky enough to have it returned.The staff I did encounter were polite and friendly however.
- Official Description (provided by the hotel):
- Imagine an English country home magically whisked to the most exclusive London borough, and you have The Gainsborough. Named after the celebrated artist, The Gainsborough combines the attractive style of bygone days with an easy informality. To stay here is to enjoy London of fashionable South Kensington, Harrods, the restaurants and antique markets, pubs and delightful backwaters of Chelsea and Knightsbridge. You are at the heart of the capital's culture too with great museums - Science, Natural History, the Victoria & Albert - nearby; and for music lovers, the glorious Royal Albert Hall is just minutes away. The well-stocked lounge bar is the spot for a leisurely drink or a snack from the light menu. With 24-hour room service, butlers on immediate call and a reception ever ready to meet your needs, nothing is too much for our attentive staff. ... more less
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- Also Known As:
- Gainsborough Hotel London
- The Gainsborough Hotel London, England