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“One of the best Afternoon Teas for the price in London!!!”

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Radisson Blu Edwardian Vanderbilt
Ranked #329 of 1,064 Hotels in London
Grantham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“One of the best Afternoon Teas for the price in London!!!”
Reviewed June 15, 2013

When we travel from Nottingham to London for the day we like to have an 'afternoon tea' experience and have been trying different hotels around the Kensington area. This is one of the best we have used so far - the fillings in the sandwiches were plentiful, the scones, while a little on the small side, were fine when covered in jam and cream! The cakes were delicious and were bigger than the scones (no complaints here!) and the tea was plentiful in supply. The only reason that it doesn't score full marks is that the tea is made with tea bags and not loose leaf, other than that we highly recommend here for an afternoon tea when in London.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 21, 2013
Wow! thank you for such pleasant comments. I am so happy that you enjoyed your afternoon tea experience in our hotel. the chef has taken on board your suggestion and will ensure that corrective actions are taken in terms of size of the sandwiches and the tea leaves. I look forward to welcoming you back soon.

Sincerely, Kumar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,658 reviews from our community

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Toronto, Canada
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 15, 2013 via mobile

The rooms are comfortable, and very very clean. The hotel is very well located.... Depending on your needs. Close to museums and Hyde Park, but not close to theatres and not that close to Oxford St. This is not meant as a criticism, but rather a comment that a good location in a city as large as London means something different to everybody!
Yes, it's very close to a Boots and a grocery store. Very close to the tube. If you are willing to walk a bit, you'll discover lots of gems of restaurants.
Back to the hotel though. Staff is very attentive and friendly. This was put to the test on the day we arrived. We hoped to get early check in at 9:30 am, but were not surprised when we were told the room wasn't ready. Maybe around 1 pm. Nope, still not ready. Go for lunch. Come back at 3 pm Nd still not ready. That's when we were invited to go to the bar area and to enjoy a spot of tea or another refreshment. And then another refreshment. During this time, we looked around and saw many other weary souls who were "enjoying" refreshments. Obviously there was an issue with housekeeping. The good news is that despite the stressful conditions, the front desk staff remained friendly and courteous. A solution to keep guests comfortable was also offered. Finally at 4:45 pm, we were able to get into our rooms! The joy we felt was great!
The only hiccup was the next morning when checking out, the charges for the tea from the day prior were actually on our bill. BUT, the issue was quickly rectified.
So for once, the story about how good the staff is, outshines any other description I might have of the hotel.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnitaM155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 21, 2013
Wow! Thank you so much for sharing your pleasant experience with the entire tripadvisor community. I am pleased that you enjoyed our location and all the facilities at the hotel. Perhaps, on your next visit you can stop by reception so that we can introduce each other and see what else we can do better.

Sincerely,
Kumar Mishra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed June 13, 2013

This is a very quaint and charming hotel in my opinion. The location is centrally located and convenient to all tourist and business destinations. The staff was very pleasant and friendly. Can not ask for more than that ! The room was very nice and comfortable. The shower was very slow,but I have encountered that at every hotel throughout London for many years. The rate was a real value for this hotel and location. I look forward to a return visit.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Samuel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 21, 2013
I am very happy to know that you enjoyed our hotel so much. Indeed, we are located right in the heart of fashionable Kenisngton area and all our staff are complimented by many for their friendliness and pleasant personalities.

I trust we will have the opportunity to welcoming you back in not too distant future.

See you soon

Regards, Kumar
General Manager
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New York, New York, United States
1 review
Reviewed June 13, 2013

Staff was friendly, rooms were clean and the one I had was fairly decent sized. Good location. I did not have breakfast or dine on site, but there were a few cafe's right around the corner to grab a bite. Would definitely go back.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 21, 2013
Dear Guest,

Thank you for your feedback. I am very happy that you have enjoyed our staff's service standards, cleanliness and room sizes.

I look forward to welcoming you back on your next visit to London.

Regards, Kumar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morzine, France
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed June 8, 2013

Excellent staff and brilliant location for central London, museums and shopping
I booked through last minute so I got an amazing deal. I didn't have breakfast or use any of the spa facilities but bedrooms were very comfortable and had everything you would need.

Thank you

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 941ChillyPowder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 10, 2013
Thank you for your wonderful comments! I am thrilled that you had such a great stay and that you enjoyed the location and room design and comfort. I hope that we see you and your family again soon!

All the best,

Kumar Mishra
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
Reviewed June 8, 2013

We recently returned from a 10-day London vacation, our first trip to the UK. We found this to be the perfect location for so many reasons. It was less than a 5 minute walk to the tube which we used daily to get around to sightsee. There was a pharmacy and grocery store also within a 5 minute walk as well as a variety of food choices from quick bites to great restaurants. We did stay in a room with a king bed, so I can't speak for smaller rooms, but it was roomy and clean and quiet. We used the desk every evening to email family from our laptop and download photos. We only ate at the restaurant one time and the meal was excellent. All of the service people were pleasant, professional and went out of their way to assist us when required, especially in helping us to find out directions. I know many people are specific about wanting what they consider perfection, but we've traveled a lot and this 'home base' made our trip a wonderful experience because it was, in itself, without any additional stress.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 123letsgo_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 17, 2013
Wow! Thank you so much for sharing your pleasant experience with the entire tripadvisor community. I am pleased that you enjoyed our location and all the facilities at the hotel. Perhaps, on your next visit you can stop by reception so that we can introduce each other and see what else we can do better.

Sincerely,
Kumar Mishra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed June 7, 2013

Very nice hotel picked because down the road from museums and very central. We had a pleasant stay, breakfast could have been better for what we paid. Buffet breakfast, some items on the hot plate had been out too long, Bacon very dried up. Had to catch a waitress for coffee, partner given a pot of tea, when i wanted another cup of coffee had to catch the same waitress again and felt like she had to go to Brazil for it, not obliging at all. Rest of the staff were lovely. Drink in area not in hotel, bar expensive. As others have stated it is a maze to get to your room, must have been a beautiful building when a family home

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helena_wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, June 10, 2013
Thank you for your review with appreciative candour!

I have made a note of your comments on our breakfast and will ensure that the team understand our basic service etiquettes. Please convey my sincere apologies to your partner and hope you will both rejoin us again on your next visit to London.

Sincerely,

Kumar Mishra
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Edwardian Vanderbilt

Property: Radisson Blu Edwardian Vanderbilt
Address: 68-86 Cromwell Road | Kensington and Chelsea, London SW7 5BT, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#201 Family Hotel in London
#232 Business Hotel in London
#238 Luxury Hotel in London
#287 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Edwardian Vanderbilt 4*
Number of rooms: 215
Official Description (provided by the hotel):
An imposing Georgian mansion in fashionable South Kensington, the four star Radisson Blu Edwardian Vanderbilt stays faithful to its past but espouses modern comfort in a classic London cityscape of porticos and leafy squares. Moments from London’s world-class museums, step into the frescoed lobby and take in a characterful ambience of open fireplaces, deep sofas for laid-back lounging and quietly stylish rooms. ... more   less 
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Also Known As:
Radisson Edwardian Vanderbilt Hotel London
Radisson Hotel Edwardian Vanderbilt
Radisson Hotel London
Radisson London
London Radisson
Radisson Blu Edwardian Vanderbilt London, England

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