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“Great hotel! Good location, I could walk everywhere.” 5 of 5 stars
Review of Radisson Blu Edwardian Vanderbilt

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Radisson Blu Edwardian Vanderbilt
Ranked #312 of 1,069 Hotels in London
Sydney, Australia
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great hotel! Good location, I could walk everywhere.”
5 of 5 stars Reviewed March 10, 2013

I had booked this last minute as I had been in and it of London three times and did not have a pleasant experience in London, so I decided to book a decent hotel. I got a great deal (though not cheap for someone travelling on thief own). The room was not huge, but a good enough size for one. I had a good view and a window that could open to allow for fresh air.

The restaurant was great and even though you had to pay extra for an espresso, it was a good strong coffee. None of that watered down dirty water business. I had asked the hotel to arrange a shuttle to the airport and on my departure day, they realised that they had forgot to do it, so they arranged a black taxi to take me to the airport and paid for it themselves. This was a great solution to their own error.

Will I stay here again? Definitely, but it can be a little pricey so try and get a good deal.

This is an old review as I had stayed here in September 2007, but I recommended this to friends who also stayed here in August 2012.

  • Stayed August 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Anna A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Thank you for choosing the Radisson Blu Edwardian Vanderbilt Hotel on your recent stay in London and for taking the time to post your review on Tripadvisor.

We appreciate your time you have taken to post this review and I thank you for highlighting the service efforts from my team.

I am glad that you got a great deal on your stay, and I urge all guests to contact us directly to get some amazing offers.

Regards, Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (504)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 9, 2013

We booked this stay for our son's 4th birthday as we were visiting the Natural History and Science Museum. The staff at the front desk were very welcoming and friendly, and the location for both museums is great.

However, the family room that we had booked was tiny and there was no space for the travel cot that we had requested (of which there was no sign of in the room anyway). We asked to be moved to another family room; the room we were given was no bigger but when we moved a small table and chairs we were able to create enough room for a travel cot, which still hadn't arrived - eventually arriving after we had made two phone calls to the front desk, followed by two further calls to request bedding for this (my daughter ended up using a sheet and a towel as a duvet as we were given a thick king size wool blanket when we asked for a quilt for the cot).

The room smelt of cooking, the windows did not open and the air con didn't work. So it was hot, smelly and stuffy! Add to that it was noisy as the air con generator was directly outside of our room. All made worse by the fact that there was no hot water at all in the room, and we had to use the shower in another room in the morning, which was at the opposite end of the corridor (so that's the 3rd room now, for an overnight stay)

A terrible experience in a hotel that is not at all suited for families.

  • Stayed March 2013
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
1 Thank Canoe12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 11, 2013
Thank you for your review. I am so sorry, that you had such a poor experience in our hotel as which is very contrary to what most of our other guests have shared with me personally and on this forum. As this is the first I have heard of this incident, I am hoping you are able to contact me at the hotel (via reception) so that I can personally investigate this matter and reassure what a truly pleasant place this really is.

On a separate note, thank you for complimenting our staff - indeed, they are the heart and soul of this place.

I look forward to hearing from you.

Sincerely, Kumar
General Manager
The Vanderbilt Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
90 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 8, 2013 via mobile

I stayed here as I had a business meeting in London and and booked myself a single room....it's a great hotel with great facilities and the staff are very good and take care of you! Room was excellent and yes it's small as most single rooms are in london, but that's expected so no moans or grumbles from me!

Will stay here again as location is excellent and right next to Gloucester road tube station.

  • Stayed March 2013
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Indiasno1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Dear Guest,

Thank you for your review, which I and my team are delighted to recive. I am glad that you enjoyed your stay with us, and appreciated the London trends with Single rooms and its limitation. Please allow me to share that we our rooms are considered to excellent 'value for money' making this your ideal base for London.

Sincerely, Kumar
General Manager
The Vanderbilt Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Biggleswade, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 8, 2013

I ran some courses for teachers at the hotel during March. They were incredibly helpful. They managed a gluten free delegate extremely well as they had not been told beforehand. Nothing was too much trouble, everything was delivered to the room on time and very professionally. There was an excess of good food.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mlynnem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Thank you for such nice comments. I am glad that my team were able to cater to your special dietary requirement at such a short notice. I am sure you would agree that it is these small gestures that make our team and the hotel so special and popular amongst guests.

Regards, Kumar
General Manager
The Vanderbilt Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bergen, Norway
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 8, 2013

This is my go-to hotel in London and I have stayed here on several occasions. The hotel is clean, the rooms are of decent size for London standards and the location is great. It is a two minute walk from Gloucester Road tube station and if you are up for it you can walk to the museums in the Kensington area, like the V&A, in about 10-15 mins. It is a great value for money.

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Bente D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Your comments are just so great to hear! we are all very pleased that you enjoyed your stay and hope that you willl rejoin us on your next visits to London.

Sincerely, Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 8, 2013

Staff are brilliant and bend over backwards to accomodate everyone. Having been a regular attending guest as part of a group of roughly 20 every week i can certainly say that the staff make the hotel and without them many of our meetings would not run as smoothingly. The hotel decour is amazing many different styles and an amazinf room where we meet which is the old library that has a magnificent ceiling murial. If any one was thignking about a lunch or a drink this hotel is perfect and is located in the right area to get to any.

  • Stayed March 2013, traveled with friends
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank rdj09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Thank you for such fine compliments. I am pleased that you and your colleagues have enjoyed our hospitality in the classic Vanderbilt Suite. Indeed, this room is one of the best meeting rooms in London and I hope you and your colleagues will rejoin us back on your next visit to London.

Sincerely, Kumar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 6, 2013

This is a great hotel in a great, convenient location near the Gloucester Rd tube station. A great value [by London standards]. Rooms are a bit small, but that is to be expected. The only problem during the stay was that the lift near my room was out of service, and the only other one was at the far end of the hotel and very slow.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank mmedlin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KumarMishra, General Manager at Radisson Blu Edwardian Vanderbilt, responded to this review, March 18, 2013
Thanks a lot for such pleasant compliments which I have now shared with my team. I am pleased to confirm that we have 2 lifts in the hotel which are being refurbished at the moment - one at a time. This work is due to be completed by the end of May giving us two brand new lifts for our guests to use.
If I can be of any further assistance please do not hesitate to contact me directly.

Sincerely, Kumar
General Manager
The Vanderbilt Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Radisson Blu Edwardian Vanderbilt

Property: Radisson Blu Edwardian Vanderbilt
Address: 68-86 Cromwell Road | Kensington and Chelsea, London SW7 5BT, England
Phone Number:
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#202 Family Hotel in London
#228 Luxury Hotel in London
#233 Business Hotel in London
#288 Romantic Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Radisson Blu Edwardian Vanderbilt 4*
Number of rooms: 215
Official Description (provided by the hotel):
An imposing Georgian mansion in fashionable South Kensington, the four star Radisson Blu Edwardian Vanderbilt stays faithful to its past but espouses modern comfort in a classic London cityscape of porticos and leafy squares. Moments from London’s world-class museums, step into the frescoed lobby and take in a characterful ambience of open fireplaces, deep sofas for laid-back lounging and quietly stylish rooms. ... more   less 
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Also Known As:
Radisson Edwardian Vanderbilt Hotel London
Radisson Hotel Edwardian Vanderbilt
Radisson Hotel London
Radisson London
London Radisson
Radisson Blu Edwardian Vanderbilt London, England

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