Our room was TINY. Literally like a cell with only a small window in the roof. It smelt musty and unaired. There were rips in the duvet covers. The carpet hadn't been hoovered and there was a mouldy banana behind the headboard. To make it a whole lot worse, when I got up at 8.30am the hot water had run out. When I mentioned this to the girl at reception she couldn't have looked less interested and just shrugged her shoulders. This hotel is a complete rip-off with terrible customer service. I would not stay here again if you paid me.
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- Also Known As:
- Leisure Hotel London
- Leisure Inn London, England