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“Great Location”

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The Park City Grand Plaza Kensington Hotel
Ranked #265 of 1,089 Hotels in London
Certificate of Excellence
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Location”
4 of 5 bubbles Reviewed June 23, 2013

The ParkCity is in the heart of Kensington on a very quiet street. The room was larger than we expected, and the bathroom was very roomy. The only negative is that it wasn't air conditioned and we were too warm at night. If not for that, I would have given it five stars. The price included a very nice continental breakfast, and for those who can't do without their eggs in the morning, hot dishes were available for a very reasonable extra charge.

The restaurants recommended by the staff were quite good.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oldrubies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,389 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
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English first
Brisbane, Australia
Level Contributor
118 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed June 18, 2013

Stayed at this hotel early May and early June. After we had booked we discovered that its sister hotel was the Ashburn a 2 star hotel we had stayed at in 2011. We were worried but the Park City was much better. Excellent staff and a good breakfast. Maid service was bad as they just pulled up the doonar to make the bed and one day they hang up wet towell and gave us a clean one towel. This hotel like its sister hotel air conditioning does not work properly if it does work and we heard other guest complaining. The janitor placed a food thermometer against the air con in our first room and said it was 18 degree but we said there was no air but he said it was working. We opened the windows as it was so hot and we got lots of noise from the Sainsbury carpark, noisy football players in the car park and train noises. This is not a four star.
Would not recommend this hotel.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nefer14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
5 of 5 bubbles Reviewed June 17, 2013

The Parkcity Hotel is in a quiet location with very clean, comfortable and luxurious rooms. We stayed for 7 nights and had a very enjoyable stay there. It is very conveniently located with a 5 minute walk to the Gloucester Road Tube Station which has 3 lines and close to some great old English pubs and fine restaurants. It is also only a 2 minute walk to a Sainsbury's and Laundromat and a 10 minute stroll to Hyde Park to see the Squirrels. Breakfast was supurb each morning, very British, and served in very pleasant surroundings.I would thoroughly recommend this hotel and would return. ps Make sure you check out the Cocktail happy hour each evening!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcityMgt, Manager at The Park City Grand Plaza Kensington Hotel, responded to this review, July 20, 2013
We very much appreciate that you took the time to post details of your recent stay with us. We are delighted to hear that you found the hotel comfortable and that you felt our location was convenient to your needs. At the Parkcity we work hard to exceed customers' expectations and your positive feedback is our best reward.

We look forward to welcoming you back to The Parkcity Hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed June 12, 2013

Lovely modern hotel 10 min walk from Earls Court tube station and among some very nice restaurants. Wonderful place, polite friendly staff (although speech was very broken English for most) bedroom was spacious and clean. No issues with the free WI-FI. Would recommend highly and definitely return.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jacknoll2312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcityMgt, Manager at The Park City Grand Plaza Kensington Hotel, responded to this review, July 20, 2013
It is good to know that you enjoyed your recent stay at our hotel. It was a real pleasure to read your positive comments and I will share them with our team. I’m glad to hear our staff looked after you well and that you felt our location was convenient to your needs.
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Leeds, United Kingdom
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed June 10, 2013 via mobile

My family have stayed at this hotel for years - really nice staff, comfy beds, nice location, good price,...
What more could you want?

Parking as with all London hotels is a nightmare as you have to keep feeding the meter a fortune.

Very short walk to tube station.

Wifi really needs to be around the hotel rather than the lobby!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ben-Leeds-UnitedK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcityMgt, Manager at The Park City Grand Plaza Kensington Hotel, responded to this review, June 17, 2013
Thank you for sharing feedback on your recent visit to our hotel. I’m so pleased to hear that you had such an enjoyable stay and that you found our team welcoming and obliging.

We look forward to welcoming you back to the hotel again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shrewsbury, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 bubbles Reviewed June 8, 2013

After reading the reviews I thought I had chosen well for £179.00. However, we were given what must have been the smallest room, right at the back of the hotel overlooking piles of paving slaps. We were met at reception by a new receptionist who had little idea of even basic knowledge of the hotel, not her fault I admit but perhaps she needed a little more training before being left on her own. It had been my husband's 50th birthday and I had asked if they could take that into consideration but there was no reference to this special occasion at all. The room was compact, even by London's standards with furniture that was a worn (not what appears on the website), marks on the carpet, no mirror in the actually bedroom and no accessible socket points.
On the plus side the bedding was lovely and clean and the bathroom was clean and modern, although there was a faint smell of urine but I do have a very acute sense of smell.
As we were only staying one night we kept our disappointment to ourselves but will definitely not be returning. The final negative point was that after finding the breakfast room (no one had identified this for us on booking in), we were immediately reminded quite curtly that we were continental breakfast only....
Just one more tip; it's not really that close to the Albert Hall, probably about a mile out and quite a distance if you are in your finery and heels!

Room Tip: Don't accept room 5023!
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TessEbear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belgium
Level Contributor
7 reviews
4 of 5 bubbles Reviewed June 8, 2013

Stayed there last week for 1 night. Staff was very friendly and helpful. My room was big, very clean and gave a luxurious impression. The bed was very, very comfy. Bathroom nice and clean !
Two minor things : free wifi is offered but as my room was on the -1 level, I couldn't get reception at first. And when I finally managed to get connection, I kept losing it.
Also it was rather warm in the room. I tried opening the window but couldn't manage. Must admit though I didn't ask for help from the staff as I was too tired at that point.
But all in all, I really enjoyed my stay at The Parkcity. Definitely will return there when I visit London again. And will definitely recommend to friends and family.

Room Tip: Try not to get a room on the -1 level as wifi reception is practically non-existing there. Apparen...
See more room tips
  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SaskiaAn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ParkcityMgt, Manager at The Park City Grand Plaza Kensington Hotel, responded to this review, June 18, 2013
We always appreciate feedback from our guests so thank you for taking the time to post a review on Tripadvisor. Here at the Parkcity we aim to ensure that our guests enjoy their stay. I will pass your comments to relevant teams.

We look forward to welcoming you back to the hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Park City Grand Plaza Kensington Hotel

Property: The Park City Grand Plaza Kensington Hotel
Address: 18 - 30 Lexham Gardens, London W8 5JE, England
Location: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#160 Business Hotel in London
#198 Luxury Hotel in London
#249 Romantic Hotel in London
#356 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Park City Grand Plaza Kensington Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
The Parkcity Hotel London
Parkcity London
Park City Hotel London
Parkcity Hotel London
The Park City Grand Plaza Kensington Hotel London, England

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