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“Good,just expensive but really good!”
Review of Phoenix Hotel

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Phoenix Hotel
Ranked #286 of 1,072 Hotels in London
Certificate of Excellence
Reviewed March 19, 2013

A good hotel at London but a little expensive. It was quite clear and it has everything that anyone would need in a hotel. But the room was small. The location was excellent and really safe. A value for money for all!

  • Stayed: February 2013, traveled on business
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Thank Chariton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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633 - 639 of 1,656 reviews

Reviewed March 18, 2013

Thoroughly enjoyed our stay here. The rooms were clean and comfortable, and everything worked!!! The beds were so comfortable!The staff were very helpful and friendly, and the breakfast was lovely. Will definitely stay here again!!

  • Stayed: March 2013, traveled with friends
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Thank ann807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 15, 2013

Excellent room with tea/coffee/chocolate available.Clean shower wih hot & cold water + fresh towels provided and changed daily.Television., comfortable bed., writing desk., large mirrors.,
The carpet is rather worn-out and & certainly needs updating.
Charming and helpful receptionists always willing to listen.(They even laugh at my jokes !).
The hotel is conveniently situated in a nice,safe area of Bayswater/Queensway where there is an abundance of shops and public transport by tube & buses to get to various places of interest.
Continental`breakfast is very good & copious consisting of :fresh juice., tea.,coffee., croissants., pains aux chocolat., cereal etc.,
Thanks to all staff for making my brief stay a pleasant one.

Room Tip: Choose a room which is warm and a nice view on the streets below.Admire the London`scene from your w...
  • Stayed: March 2013, traveled solo
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2  Thank Rene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

Our theatre group stayed at the Phoenix (again) Feb 14-18, and have come to think of it as their London home. We have many repeat guests and they are very comfortable at the hotel and look forward to their annual visit. The accommodations, the breakfast and most importantly the helpful staff make our visit so pleasant.

Room Tip: small rooms - but all the amenities you need - take a high floor back side altho that sacrifices the...
  • Stayed: February 2013, traveled with friends
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Thank TravelExpertOmahaNE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2013

This hotel offers all spected services for a medium class traveler, wether he's in businness or turistic trip. they should improve the wifi services at room at no higher cost for the room. It is easy.
Breackfast is good. Reception clerks nice too.

Room Tip: ask reception for a good room.
  • Stayed: February 2013, traveled on business
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Thank FGENOVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2013

Good location , fair prices, the rooms are smallish but comfortable. Staff are friendly, public rooms cosy. Good WiFi , nice little bar.
Will stay again for more than one night. Main headache is car parking, £4.00 per hour except weekend. Excellent for more Shopping, Whitleys right nexr door.

  • Stayed: February 2013, traveled on business
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1  Thank johnrmartin1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 17, 2013

Stayed here whilst attending a course nearby. Hotel is conveniently situated to tube and all local amenities. Its comfortable but rooms are small and reasonably appoitned.
Carpets are a bit worn in public areas although refurb was in progress.
Breakfast buffet was good with good selection.

Only gripe was akinesic staff. Having dealt with the froideur of the reception staff, I had to call on them again as the electrics tripped on turning on the lights in the ensuite bathroom. Madam guardian of 'reception' was not amused but grudgingly fixed it.

Funny the rooms are so hot but the reception staff so cold.

Room Tip: to the front, sash windows, no aircon
  • Stayed: February 2013, traveled on business
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3  Thank PeterADH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Phoenix Hotel

Address: 1-8 Kensington Gardens Square, London W2 4BH, England
Phone Number:
Location: United Kingdom > England > London > Notting Hill
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi )
Hotel Style:
#251 Business Hotel in London
#281 Family Hotel in London
#364 Romantic Hotel in London
Price Range: $98 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Phoenix Hotel 3*
Number of rooms: 125
Official Description (provided by the hotel):
Phoenix is a 125 bedroom 3 star central London hotel, located 5 minutes walk from Hyde Park. Bayswater and Queensway underground stations are both within a few minutes walking distance. The hotel is centrally situated for both the business executive and the holiday-maker, with the West End and its shops and theaters within easy reach. Free Wi-Fi and continental buffet breakfast is always included when making a reservation with Phoenix Hotel. Full English breakfast is available made to order, at an additional charge of £7.50 Per person. Check-in time is from 1 pm onward. There is a complimentary luggage storage facility at the hotel. The reception desk is open 24 hours. ... more   less 
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Also Known As:
Best Western London
London Best Western
Phoenix Hotel London, England

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