We stayed at the Washington Mayfair for two nights in February this year. The hotel's location is very good and central for sightseeing. The hotel itself is clean and the room were nicely decorated..that's the plus points. On our arrival we were allocated a double room on the 1st floor, our view from the window was the air conditioning unit for the hotel. This was certainly not the view we were expecting and to make matters worse the air conditioning unit was extremely noisy. When I went to reception to complain and ask about the possibility of being moved rooms I was given a very unhelpful response from a very rude member of the reception staff. Eventually she agreed to let us move rooms but all they were prepared to offer us was a smoking room a few floors up, we are non smokers and that we had booked a non smoking room.
Overall this is a nice hotel but overpriced for what it is and I would not return.
- Official Description (provided by the hotel):
- The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant. ... more less
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- Also Known As:
- Washington Mayfair London
- Hotel Washington Mayfair
- Washington Mayfair Hotel London, England