Had three nights here on business.
First impressions were not great. No Staff at the door, Foyer is a bit drab , a line of fake leather sofa's look naff. Gives the impression of a hotel that has seen better days.
On arrival at reception the girl's English was not great and she could not understand some of my questions. One of which was about a Spa treatment booked in advance for my wife, she had never heard of any such spa! The duty manager had to come out and confirm the booking. Not an impressive start.
The rooms though seem to have had a recent refurbishment and were quite comfortable. However on day two there was no hot water in the morning, and the TV never worked properly throughout the stay. No great loss as there were few channels on it.
The underfloor heating in the bathroom is lovely, and the shower nice and powerful (when there is hot water!), the bed is comfortable save for the Hollow Fibre type pillows which were obviously cheap.
Breakfast is OK. A buffet affair with all the requirements for a Full English Breakfast. Though if it is not included in your room rate it will cost you £20 on the day! There are some restaurants opposite that do a nice breakfast for half that amount. The coffee for some reason is awful! Cafe Nero opposite!
There was no hairdryer in the room which ruffled the wife a bit, they did bring one on request.
The hotel bar is poor. No atmosphere, small, very expensive £5.50 for a small bottle of lager. Most disappointingly there were no Ales (Draught or bottled) in fact there were no British Beers at all. There are a number of nice pubs in the nearby Shephards Market though.
We had a group meal the first night in the hotel restaurant 'Madison's' - again poor. We appeared to be the only people using the restaurant, though one couple were eating in the bar area at very low tables from armchairs! Again there are a number of nice restaurants nearby in Shephards Market.
The location is great, Oxford street etc very close by
This could be a nice hotel but still needs a lot done, namely staff training (English would be a start), and overhaul of the Foyer and Bar areas. At in excess of £200 a night it is expensive for what it is.
- Official Description (provided by the hotel):
- The central Mayfair location speaks for itself with Piccadilly minutes from the front door, Hyde Park and St James Parks less than 10 minutes away and the Bond Street shops and theatres of the West End within walking distance. Constructed in 1913,The Washington Mayfair's decor has echos of its Art Deco heritage while the upgraded rooms offer new air conditioning, sleek new bathrooms with power showers and well equipped accommodation. Rooms are of a good size, especially for central London and decorated in warm and welcoming earth tones. Free WiFi, fluffy bathrobes, deluxe toiletries, hairdryers, laptop safe, complimentary tea and coffee making facilities are provided as standard. In house valet service or iron & ironing board available on request. 24 Hour Room Service and a relaxed and welcoming Bar Lounge and Restaurant. ... more less
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- Also Known As:
- Washington Mayfair London
- Hotel Washington Mayfair
- Washington Mayfair Hotel London, England