This hotel needs to be aware that there is a Trade Descriptions Act in the UK; to describe the Westbury as five-star is a direct contravention. It simply isn't - there are no tea/coffee-making facilities in the room; there's no iron or ironing board; no free bottled water; internet charged at almost £7 an hour and the rooms are far too small for a five-star hotel. The bathroom was very dated with paint literally peeling off the side of the bath surround - just not acceptable. The location is the only thing going for it and if you were to lift this hotel up and drop it in the suburbs then it would be struggling to get a four-star rating. The owners need to travel in the Far East to see what five-star really is. A huge disappointment.
- Official Description (provided by the hotel):
- The Westbury Mayfair is a five star hotel located on Bond street, in the heart of Mayfair - home to the top fashion houses and London’s most exclusive bars and restaurants. Oxford Circus and Bond Street tube stations are minutes walking distance, which provides for convenient commute to the rest of London. Our hotel boasts of 249 luxury rooms and suites, event and private dining areas, our trendy Polo Bar, intimate Tsukiji sushi restaurant, and the newly opened and highly anticipated restaurant Alyn Williams at the Westbury. ... more less
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- Also Known As:
- Westbury Mayfair Hotel London
- Westbury Mayfair London
- The Westbury Mayfair London, England