We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful stay”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Chesterfield Mayfair
Ranked #13 of 1,069 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Marbella, Spain
Level 5 Contributor
56 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Wonderful stay”
Reviewed December 5, 2013

Second time to The Chesterfield Mayfair and it is still an outstanding place to stay. We opted for the 3 for 2 suite stay and really enjoyed our suite (Mayfair Suite). Breakfast is fantastic and staff in general very attentive and service minded - nothing is too much trouble.

Room Tip: Book a suite - you wont regret it
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Allandubai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for taking the time to post this wonderful review.

It is fantastic to learn that you have returned once again to The Chesterfield Mayfair Hotel and that this stay was just as enjoyable and memorable as before. I am thrilled that you found the staff to be kind and helpful and I am sure that they will be grateful for your thoughtful words.

We look forward to welcoming you back to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,177 reviews from our community

Traveler rating
    2,632
    425
    81
    27
    12
See reviews for
623
1,386
184
359
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (401)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Midlands
Level 5 Contributor
93 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed December 4, 2013

My mother and I had a wonderful weekend at the Chesterfield Mayfair. Room and breakfast was great. Loved the afternoon tea too.

What really makes this hotel special is the staff who work there who are quite simply the most helpful and lovely people you could meet.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for your brilliant review of your stay at The Chesterfield Mayfair.

It gives me great pleasure to hear that you and your mother had a fantastic stay with us and that you felt right at home. I am delighted that you had the opportunity to sample our award winning afternoon tea and that you really enjoyed the experience. I am very proud that you found my team to be so attentive and friendly and I will be sure to pass on your thanks to all of them.

I look forward to welcoming you back to The Chesterfield Mayfair again soon.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Forest
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 4, 2013

We visited in November on on special offer which included an afternoon tea and bottle of champagne. It offered some of the best value we could find for a Thursday to Saturday stay.
The service from every member of staff is exceptional. Our last stay was at the Hilton Courthouse off Regent street(fabulous location).This hotel provides everything in in personal service that was missing from the Hilton.
We have used many five star hotels in London over the years and can't really see what they offer over this lovely establishment.
The rooms are a little compact and perhaps a bit of remodelling is required but everything is well kept. The whole place has the feeling of an old English club. Whenever you make a request of any nature it is always completed without fuss and upon the first time of asking.
It is not the very last word in luxury but offers good quality accommodation with service that can't be beaten any any price.
The afternoon tea was another high quality experience, although lacking the grand ambiance of the Ritz the service and food were at least a match. In fact the service was superior in that it's just so friendly but always entirely professional.
Breakfast was great with a reasonable buffet selection. I made a complete mess of ordering from the menu for my wife, when it arrived and it was obvious I had cocked it all up, the waiter just whisked it all away including my order, started from scratch so that we had breakfast together. Fabulous!
We have stayed in the past and would always return if we didn't feel the need to try other locations.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JLGNewForest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for taking the time to write this fantastic review of your time at The Chesterfield Mayfair Hotel.

I am delighted that you enjoyed your recent stay at the hotel and that you were able to take advantage of the fantastic Mayfair Weekend package. We enjoy creating a warm and family like atmosphere here at our boutique hotel and I am glad that you appreciated the English club feel.

We pride ourselves on our high level of service here at The Chesterfield Mayfair Hotel and I am thrilled that you recognise the dedication and professionalism of the staff. I will be sure to thank all of my team on your behalf for taking such good care of you, especially the restaurant team who made sure your afternoon tea was an experience to remember and that you and your wife began your day with exactly the hearty breakfast you wished for.

I look forward to welcoming you once again to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Athens, Georgia
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 4, 2013

I recently stayed at the Chesterfield with my daughter while in London for the weekend. Everything was great about our stay! Wonderful, pretty room; comfy beds; great linens; quiet; amazing staff - from front desk, to restaurant, to the maids! Delicious, huge breakfast, delightful afternoon tea. Will be my first hotel choice when in a London!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerryC0bb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for taking the time to post this great review.

It gives me great pleasure to know that you enjoyed your recent stay with us and that you were so impressed with The Chesterfield Mayfair Hotel. I am delighted to know that you found the rooms to be comfortable and of the decor to be of a high standard. We pride ourselves on our service here at the hotel and I am glad that you found the staff throughout the hotel to be so friendly and eager to help; I will be sure to share your thoughtful review with my team here.

We look forward to welcoming you back to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coventry, United Kingdom
Level 6 Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed December 3, 2013

We stayed last weekend at the Chesterfield and cannot express how lovely this place is. The building, the rooms the staff, the afternoon tea, the breakfast, the service - all exceptional. We chose to stay for 2 nights on the Mayfair weekend package which included breakfast, a bottle of champagne and afternoon tea for 2.

I emailed ahead to ask for one of the recently refurbished rooms and am glad I did as it was roomy and very well presented. The bathroom was nice with soft towels and a good shower/bath. The room was well equipped with an iron/ironing board, hairdryer, robes, slippers etc. It even had a drawer full of stationary including sellotape! Very handy for business visitors I guess. The bed was excellent... One of the best hotel beds I have ever stayed in!

We took afternoon tea on the first day and this was very nice (although not good if you are on a diet!). The tea's were fantastic (especially the Willy Wonka Chocolate Tea, try this without milk) and the cakes and scones were heavenly.

The breakfast was very good with a good buffet selection followed by a choice of something on the menu. I had an English Breakfast and the Smoked Salmon and Eggs on a bagel - both were very very nice! The service was good on the first morning and average on the second (although that particular staff member seemed new?).

We were given an anniversary card signed by the manager and some of the staff and a cupcake with happy anniversary written on it which was a nice touch!

The location is excellent and is a short walk to many great restaurants in Mayfair. It is a 5-10 minute walk New Bond Street and Regent Street for shopping and 5 minutes to Park Lane.

All in this hotel goes the extra mile for it's guests and deserves a 5 star rating, I understand why this is rated so highly on Trip Advisor and will certainly be returing!

Room Tip: We stayed in room 416 which is newly refurbished. Not massive, but big enough!
See more room tips
  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for taking the time to provide feedback of your recent stay at The Chesterfield Mayfair Hotel.

It gives me great pleasure to know that you chose to stay at The Chesterfield Mayfair for your anniversary and I am glad that we were able to add to the special occasion. I am delighted that we had the opportunity to speak to you prior to your arrival and that the room we chose for you exceeded your expectations and that it was well equipped, right down to our complete stationery kit. We value the importance of a good night’s rest and I am glad that you had such a peaceful sleep at The Chesterfield Mayfair.

I am thrilled that you indulged in our afternoon tea and found the pastries and scones to be delicious and that you were able to wash them down with our exclusive blend of chocolate tea. We understand how essential a good breakfast is to start the day and I am happy that our fresh and varied buffet and our breakfast menu offered you many tasty choices. We take great pride in our service here at The Chesterfield Mayfair and I am pleased that you found our staff to be friendly and willing to help; I will be sure to thank them on your behalf.

I look forward to welcoming you again to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Level 6 Contributor
185 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed December 2, 2013

I have just returned from weekend stay at the hotel. The hotel is very centrally located (about 5 minutes from Green Park on the Picadilly line) but on a quiet street so there is not much ambient noise when you are trying to sleep. I booked a single knowing the room would be small and it was but it was very nicely furnished and had everything I needed. I found the bed to be quite comfortable. The tolietries included: shampoo, conditioner, bath/shower gel, and lotion. Each night I was left bath salts or bubble bath with the turn down service.

The check in was very efficient - I arrived a little before noon and my room was not ready, they happily stored my luggage and I was able to head out to explore. When I returned around 3pm they had already moved my suitcase to my room. Departure was equally as efficient and having called down just before I headed down they had a cab waiting for me.

I enjoyed afternoon tea at the hotel. The selection of sandwiches and pastries were tasty and the presentation very nice as well. Although no one stopped by to check on me after the tea and food were delivered which I thought was a bit odd.

My only complaint was that the Wifi signal in my room (413) was very weak. My iPhone could not pick up the signal at all and my tablet could only pick up the weak signal and dropped it frequently. The signal was quite strong in the lobby and resturaunt though.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AAS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for this brilliant review of your stay at The Chesterfield Mayfair Hotel.

I am pleased that the hotel’s location was so convenient for you; central yet tucked away in a peaceful corner in Mayfair. My Executive Housekeeper will be happy to hear that you found the room to be well appointed and that you appreciated the range of toiletries offered in your room as well as the extra touches added at turn down.

I am delighted to hear that the reception team ensured that you were warmly welcomed to the hotel and that we were able to anticipate your needs by making sure a taxi was waiting for you on your departure. The afternoon tea selection at The Chesterfield Mayfair is delicious and I am glad that you too enjoyed the experience and that it has left a lasting impression on you.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel.

Kind regards,

Oliver
Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed November 30, 2013

We--my husband and I--stayed at Chesterfield during the second part of our honeymoon in April 2013. We had previously stayed at The Arch London and wanted to try something different for a few days. Opting for a weekend package that included afternoon tea, we had excellent service during our stay. With a doorman that always helped us with the door when returning with our shopping bags, I was pleasantly surprised at the wonderful service. We stayed in the Classic Double room--the smallest. But the space was more than enough for the 2 of us during our stay. The best part undoubtedly was the Afternoon Tea. My husband and I spent our Sunday afternoon enjoying their pastries and tea for over 2 hours. Certainly something not to be missed! The nearest tube is Green Park and is a 10-minute walk from the hotel. However, we had no trouble finding our way around. The hotel is located conveniently in Mayfair and we walked most of the way. I loved the time we spent in Chesterfield!

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BeckyBenett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oliver R, General Manager at The Chesterfield Mayfair, responded to this review, December 12, 2013
Dear Guest,

Thank you for taking the time to write a review of your recent experience at The Chesterfield Mayfair Hotel.

I am delighted to know that you chose to spend your honeymoon with us at The Chesterfield Mayfair and it gives me great pleasure to learn that you had a wonderful and memorable stay with us.

I am thrilled to read that the brilliant service that you received at the hotel has left a lasting impression with you. I will be sure to pass on your thanks to all of my team here, especially our doorman who is always smiling and waiting to welcome all guests to the hotel. Our award winning afternoon tea is a great way to spend an afternoon, sipping on tea and sampling the cakes and pastries created by our Executive Chef and I am glad that you got to experience it.

I hope to welcome you back to The Chesterfield Mayfair Hotel in the future.

Kind regards,

Oliver

Oliver Raggett
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Bloomsbury
The Montague on The Gardens
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#17 of 1,069 in London
3,715 reviews
Soho
The Piccadilly London West End
Show Prices
Show Prices
Show Prices
Westminster
Hotel 41
Hotel 41
#1 of 1,069 in London
2,757 reviews
Marylebone
The Montcalm London Marble Arch
Soho
The Nadler Soho
The Nadler Soho
#34 of 1,069 in London
2,201 reviews
Show Prices
Show Prices
Show Prices

Been to The Chesterfield Mayfair? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#13 Luxury Hotel in London
#13 Romantic Hotel in London
#18 Green Hotel in London
#41 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Travelocity, Hotels.com, Expedia, Orbitz, Agoda, Priceline, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your The Chesterfield Mayfair reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London
The Chesterfield Mayfair London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing