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“Welcoming atmosphere” 5 of 5 stars
Review of The Chesterfield Mayfair

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The Chesterfield Mayfair
Ranked #11 of 1,067 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
Ipswich, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Welcoming atmosphere”
5 of 5 stars Reviewed November 24, 2012

I only visit London once or twice a year and stay at an hotel for one or two nights at the most. I have stayed at the Chesterfield for some years now and find it conveniently central to the West End. Each time I arrive I am welcomed efficiently and with a genuine warmth that is relaxing and creates a warm glow even in wet or cold weather conditions. The rooms are equipped with everything I need to make the stay enjoyable and the check-out arrangements are fast and they do everything possible to facilitate your onwards journey. I do not think of booking anywhere else.

Room Tip: I ask for a room in a quiet location and usually finish at the end of a corridor next to a store roo...
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  • Stayed November 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Roy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to write a brilliant review from your recent stay with us.

I am thrilled that your experience at The Chesterfield Mayfair Hotel is relaxing and warm, and you find everything you need for your time in London. Thank you for your great description of our surrounding areas and highlighting what a brilliant location we have, I am sure your fellow travellers will appreciate your feedback.

I look forward to welcoming you back again to The Chesterfield Mayfair in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (334)
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English first
United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 24, 2012

This was our second stay at the Chesterfield Mayfair Hotel. Once again customer service was superb. We had a beautiful room and breakfast was top notch. If you want to stay in a classy hotel in a quiet but convenient area then this is the place to go.

Stayed November 2012, traveled as a couple
Helpful?
Thank givey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for writing such a lovely review from your stay with us.

We pride ourselves on our great team and friendly service. It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members.

I look forward to welcoming you back again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orpington, United Kingdom
1 review
5 of 5 stars Reviewed November 18, 2012

Thank you for our wonderful stay at the chesterfield Mayfair,
from the onset we were made to feel very special.

Our room was both very comfortable & very beautiful.
Our evening meal was first class, & morning breakfast
was just as good.plenty to choose from.

Mychildren paid for our stay as a birthday gift to me
i would say the gift was perfect thanks to all at the Hotel
would love to stay again, & highly recomend it to all
Ann Lockhart

.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ann L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to write such a wonderful review from your recent stay with us.

I am delighted that we were able to make your birthday celebration a truly special occasion and will pass on your kind comments to all our team here.

I look forward to welcoming you again at The Chesterfield Mayfair Hotel.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eldora, Colorado, United States
1 review
5 of 5 stars Reviewed November 18, 2012

I spent two nights at this wonderful hotel. Great location. The service was top notch from all the employees and the food was fabulous. The bar manger, Paul Hogg, was very gracious and entertaining, and made us feel very much at home in a land far away from our own! Give that boy a raise!

Room Tip: I don't know if they have a swimming pool or fitness centre...
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  • Stayed October 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to write your brilliant review from your recent stay with us.

I am thrilled to read that your stay was a wonderful experience and I am pleased that our high level of service created such a favourable impression. It is always good to receive such positive feedback from our guests and I will be sure to pass your lovely comments on to all our staff members, especially Paul.

I am delighted to inform you that we do have an arrangement with the local gym situated a short walk from the hotel. Please feel free to speak to the Front Desk who will provide you with all the information.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 17, 2012

stayed at this charming old world hotel this week while on business in London and felt truly at home. I wish I could have stayed longer than 1 night.
My room was really very comfortable and inviting and I enjoyed an amazing nights sleep which is most unusual for me while away from home. The towels were especially fluffy and noteably softer than in any hotel I have ever stayed in. Breakfast hit the spot, lots of fresh fruit and my eggs were cooked to perfection. The staff were all exceptionally warm and helpful but i have to single out Jack Conroy at the front desk who couldn't have been more charming or helpful.
I am looking forward to my next stay at the Chesterfield when I hope to sample the Afternoon Tea which has a wonderful reputation.
You won't be disappointed by this gem.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tania M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to write your brilliant review from your recent stay with us.

I am delighted to read that you had an exceptional stay and I am pleased that you enjoyed a great night’s sleep in our comfortable room as well as a wonderful breakfast. I will be sharing your kind comments with my team, in particular Jack, and I know how pleased everyone will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel again in the near future; I hope you will have time to experience our Afternoon Tea.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Town
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 14, 2012

When one talks about good hotels in London there has to be a mention of value-for-money. There are certainly better hotels with larger rooms and bathrooms than the Chesterfield but in London this comes at an exhorbitant price. The Chesterfield has achieved the ideal balance of price/value.
The rooms are not large but they are adequite and very nicely appointed. the staff are exceptionally helpful and friendly and I always get recognised as a repeat guest. If you arrive early on an overnight flight they will do all they can to get you into a room. The breakfast is outstanding and the restuarant very good for lunch or dinner.
Location in Mayfair could not be better - Hyde Park nearby for walks/runs, Sheperds Market restuarants just around the corner, Oxford/Regent st shopping in walking distance. The immediate neighbourhood is quiet and you do not hear traffic or sirens.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 28, 2012
Dear Guest,

Thank you for taking the time to write your brilliant review from your recent stay with us.

I am thrilled to read that you had an exceptional stay and I am pleased that you feel we have achieved the ideal balance of price and value.

I will be sharing your kind comments with my team about their helpful and friendly service, and I know how pleased everybody will be to hear that their efforts to deliver an exceptional experience have been appreciated.

I look forward to welcoming you back to The Chesterfield Mayfair Hotel again in the near future.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 12, 2012

I've not felt compelled to write a review of any hotel or restaurant before however i had such a lovely experience at The Chesterfield i wanted to share a positive review of this.

For my first Afternoon Tea i was very impressed, with 3 other friends (two birthdays..) we were treated to a tasty and very filling array of cakes, sandwiches and tea. We were offered refills and staff made sure we had full plates at all times.. The staff were fantastic, not too attentive where we couldn't relax but there when needed which was perfect. I asked our waitress if there was anything she could do for the birthday girls and without hesitation said she would sort something out no problem, 4 staff then bought over a plate for each with Happy Birthday swirled in choc sauce, cupcake and candle and sang happy birthday..lovely added extra :-) Needless to say i am booking up again to take my mum and sisters.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Simone D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oraggett, General Manager at The Chesterfield Mayfair, responded to this review, November 15, 2012
Dear Guest,

Thank you for your wonderful feedback from your recent afternoon with us.

I’m delighted to hear that you enjoyed your Afternoon Tea stay at The Chesterfield Mayfair. I am happy that the special birthday plates were so appreciated; we feel that small gestures go a long way.

I will be sharing your kind comments with my team, and I know how pleased everyone will be to hear that their efforts to deliver a special experience have been appreciated. I will also be sure to pass on your comments to our Executive Chef and his team about the cakes and sandwiches you so enjoyed.

I look forward to welcoming you back again in the near future together with your Mum and sisters.

Kind regards,

Oliver
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Chesterfield Mayfair

Property: The Chesterfield Mayfair
Address: 35 Charles Street | Mayfair, London W1J 5EB, England
Phone Number:
Location: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in London
#11 Luxury Hotel in London
#13 Romantic Hotel in London
#15 Green Hotel in London
#41 Business Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Chesterfield Mayfair 4*
Number of rooms: 93
Official Description (provided by the hotel):
Enviably located in exclusive Mayfair, near to designer shopping and many of the city's most iconic attractions, the Regency style hotel feels comparable to a traditional private club. Quiet, calm and efficient service blends with supreme comfort and luxury. Guest rooms and deluxe suites combine superb facilities with relaxing surroundings. The Library, Butlers Restaurant, Conservatory and intimate bar cater for every culinary whim or inclination. ... more   less 
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Also Known As:
The Chesterfield Mayfair Hotel London
Chesterfield Mayfair Hotel
Chesterfield Mayfair London
The Chesterfield Mayfair London, England

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