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“Excellent value and location”

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Ibis London Docklands Canary Wharf
Ranked #362 of 1,064 Hotels in London
GreenLeadersBronze level
Stowmarket, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent value and location”
Reviewed June 20, 2013

We selected this Ibis as we were going to a birthday celebration at The Gun in nearby Coldhabour Lane and as a bank holiday extended by another night to sightsee in London. Few minutes from Blackwall DLR. Good location to drive to and adequate parking costing £7 for 24 hours. Very friendly helpful staff. Clean rooms and very comfortable beds and we particularly liked the "pod-like" bathrooms which have large showers. Excellent soundproofing - couldn't hear traffic on nearby dual carriageway. Breakfast buffet more than adequate. Good value for money.

Room Tip: We had a room on top floor although no real view.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChrisK32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 12, 2013
Dear Guests,
Thanks for your review. I’m glad you had a good stay with us at Ibis London Docklands Canary Wharf and I hope to see you on your next trip. Please be informed that we are offering complimentary Wifi throughout the hotel to all our guests.

Kind regards,
Sylvie Gallon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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802 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (76)
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English first
Level Contributor
150 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed June 18, 2013 via mobile

Plenty of parking although you pay £7 for 24 hours, lovely friendly staff, great breakfast and plenty of it, clean, tidy rooms with no outside noise and the Blackwall DLR across the road just a stones throw from London Town and 10 minutes from the O2 with last train at 0105 in the morning.

Stayed June 2013, traveled as a couple
Helpful?
1 Thank Fiona F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 12, 2013
Dear Guests,
Glad you had a good time at Ibis London Docklands Canary Wharf, Please be informed that we are offering complimentary Wifi throughout the hotel to all our guests.
Hope to see you again.
Kind regards,
Sylvie Gallon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 17, 2013

We stayed here for a night as we were going to the O2. Our previous experience with an Ibis hotel had not been great but this was about the most conveniently located hotel at the most reasonable price.

We had an excellent stay, and for the price we paid I couldn't fault it. The hotel is reasonably new so everything was clean and smart. The bedrooms are basic but have everything you need. The beds and pillows are amazing - I had the most comfortable nights sleep in ages. The bathroom has plenty of space for everything and shower gel provided both by the sink and in the very large shower area. Althouth there is a dual carriageway next door the soundproofing is really good and you couldn't hear it.

Full English Breakfast next morning had a really good selection of everything, including fresh fruit salad, various yoghurts and proper bread (not just the sqaure white and brown stuff). The staff were without exception friendly and helpful.

We would definitely go back there again and it has restored our faith in the Ibis brand.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank suewright1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 11, 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Ibis London Docklands Canary Wharf. I look forward to welcoming you back soon. Kind regards, Sylvie Gallon.
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Birmingham, United Kingdom
1 review
Reviewed June 17, 2013

Clean and simple bedroom but wetroom bathroom didn't drain leaving it cm deep in water. which rapidly went cold and then your just sloshing round in water trying to shave / go to the loo walking water back in to the bedroom.
"all-you-can-eat" Breakfast was a mediocre at best.
I'd love to say you get what you pay for but even then the price wasn't great value at £135 for the night...

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank philiptwiss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 12, 2013
Dear Guests,
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Ibis London Docklands Canary Wharf.
Kind regards,
Sylvie Gallon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Helier, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed June 9, 2013

I stayed overnight at Ibis London Docklands as I was going to a concert at the 02, for which it was ideally situated. I have stayed in Ibis hotels before and the staff are always friendly and efficient but the staff in this hotel were exceptionally friendly and helpful. The room was basic but adequate and the bed was comfortable. I would stay here again.

  • Stayed June 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
2 Thank JerseyGirl146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 11, 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in the hotel. I look forward to welcoming you back at Ibis London Docklands Canary Wharf. Kind regards, Sylvie Gallon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hampshire, United Kingdom
Level Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed June 7, 2013

It is what it is - efficient, clean, all works, comfy bed and quality bedding, pod bathrooms fine. Location is close by Canary Wharf and O2 (10 mins one change on Tube - which is as good as it gets as O2 over the water). Odd comment, but most surprising thing was once in room how quiet it was, there is dual carriageway close by in view of our window but you can barely hear a thing, obviously some fancy double glazing/thick glass ??

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jami mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, Manager at Ibis London Docklands Canary Wharf, responded to this review, July 11, 2013
Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis London Docklands Canary Wharf and look forward to welcoming you back again soon. Kind regards, Sylvie Gallon, General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bolton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 4, 2013

The hotel room was basic but clean and the location good. Unfortunately we didn't get any sleep due to other guests shouting in the corridor and slamming bedroom doors all night. The hotel needs to sort out the doors so they don't make so much noise when they close. The cleaners also started hoovering outside the room just after 7am. Breakfast was expensive.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank L0ubie123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisLondonDockland, General Manager at Ibis London Docklands Canary Wharf, responded to this review, July 12, 2013
Dear Guests,

Thank you for taking the time to tell us about your stay at the ibis London Docklands Canary Wharf, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies.

If you wish to contact me on my direct email sylvie.gallon@accor.com

Yours sincerely,
Sylvie Gallon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis London Docklands Canary Wharf

Property: Ibis London Docklands Canary Wharf
Address: 1 Baffin Way off Preston Road, London E14 9PE, England
Phone Number:
Location: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs , East End / East London
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#47 Green Hotel in London
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis London Docklands Canary Wharf 3*
Number of rooms: 87
Official Description (provided by the hotel):
Ibis London Docklands Canary Wharf hotel is an economy London hotel in the Docklands area. Your hotel booking puts you minutes walk from the commercial and financial hub of Canary Wharf, and a short light rail journey from ExCel and the O2 Arena. The 87 modern guestrooms all come with satellite TV and free internet access. Bar and Restaurant open 7 days a week. City Airport is just 5km from the hotel, and there is secure onsite parking for up to 30 cars. There is a free web corner in the lobby. ... more   less 
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Also Known As:
Ibis London Docklands Hotel London
Accor London Docklands
Ibis London Docklands Canary Wharf England

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