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“Good practical place to stay.” 5 of 5 bubbles
Review of Citadines Holborn-Covent Garden London

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Citadines Holborn-Covent Garden London
Ranked #365 of 1,086 Hotels in London
GreenLeadersSilver level
Abergavenny, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good practical place to stay.”
5 of 5 bubbles Reviewed September 27, 2012

Great location, 200 metres from Underground station. can walk to most theatres. wide variety of restaurants nearby. Room was clean, comfortable but not luxurious. We used the small kitchen and bought some great food and wine from Waitrose directly opposite the hotel.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank DAVID J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, September 28, 2012
Thank you for your feedback.
So pleased you enjoyed your stay with us here at Citadines Prestige Holborn and you found our staff to be friendly and helpful. For your next visit consider booking through our own website where you will find the best deals including complimentary internet.
Thank you again for taking the time to comment on your stay.
With best regards
Germana Genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,222 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Any
English first
Shanghai Region, China
Level Contributor
83 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed September 23, 2012

The hotel is fantastic for its location, around 50m from the tube, many buses just in front of the hotel and 10 minutes walking to Covent Garden.

The staff was very helpful and friendly and the apartment was very clean.

The wifi is included in the price and it works very good.

I would stay again!

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank paguado69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, September 26, 2012
Thank you for your feedback which I was delighted to receive.
I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the hotel is the staff. Thank you for recognizing their efforts! We hope to see you soon!
We very much look forward to welcoming you back to Citadines prestige London Holborn in the near future.
With our very best wishes,
Germana Genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
cheltenham
Level Contributor
85 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed September 23, 2012

Comfortable, well located, close to Covent Garden and Bloomsbury (British Museum just 5 mins) Tube 1 minute. Very helpful (but overworked) staff. Tip for breakfast - which they wanted £12 for. There's a Waitrose opposite!

Room Tip: Try an upgrade to 301 - with a sitting room
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank vanilla99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, September 26, 2012
Dear Guest,

Thank you for the feedback from your recent stay with us.

I am delighted that you are a fan of our residence and found our décor, guest accommodations and in-room amenities tastefully appointed. We are truly proud of our colleagues and I was pleased to learn that we were successful in providing you with friendly and intuitive service.


I am proud to learn that our colleagues were successful in providing you with a truly memorable experience. It is our goal to touch the heart and soul of each and every one of our guests and it was simply our pleasure to provide you with the personal attention you deserve.

regards

Germana Genovese
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed August 27, 2012

Me and my parents stayed here mid August for my father's birthday. We only stayed the one night but I couldn't fault anything to be honest! It was really decently priced- especially for the location- 50 metres away from the underground and 3 stops away from Euston!

Extremely clean and tidy. The staff were friendly enough and were helpful when my mother asked for directions.

The free tea and coffee machine downstairs was a welcome advantage for us and I was surprised to learnt that we could help ourselves through out our stay.

I'm not sure if this is common practise at the Citadines but when we returned from our theatre trip there was a bottle of wine and a small box of chocolates. I assumed they had seen the big Happy Birthday Banner we had draped over the headboard for dad? That or just a free gift for guests? A lovely surprise anyway!

Although we didn't make use of it, the mini kitchen was a really nice touch for if you are staying over and would like to cook something for yourself to save the city centre price sting!


Over all a lovely stay and I would wholey recommend a stay here!

Thanks again!

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank EmilyBowie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, August 30, 2012
Dear Reviewer

Further to your recent stay at the Citadines prestige Holborn Covent Garden hotel I am in receipt of your feedback which you very kindly took the time to complete online.

It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel.

We strive to provide our guests with memorable experiences in the hope that they will return time and time again. I am very happy to read that this is exactly what you intend to do and look forward to welcoming you back.

Regards
Germana Genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cumbria, England
Level Contributor
162 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
4 of 5 bubbles Reviewed August 17, 2012

Stayed here last saturday night. Was a last minute trip booked to see the last events of the Olympics. Travelled with my partner and two sons aged 16 and 20. Nice enough appartment and certainly did us. It was handy for tube station and a short walk to Covent Garden. Also near by a Sainsburys. Both boys were happy enough with the appartment, and even though they had to share the sofa bed it was big enough for two strapping lads! More and more my partner and i have been staying in appartments and i quite like the freedom they give. It was very busy whilst we were there, but bearing in mind it was the olympics and there seemed to be quite a few olmpic 'staff' staying there to that was no suprise. I'll be visiting London again next week and wont be staying at Citadines but certainly wouldn't hesitate to stay there again. Just be aware if walking to the appartments the door numbers dont run in an orderly fashion! We walked up the road following the numbers until we come to the road end, baffled we rang the hotel to be told the numbers on Holborn road dont run in order!!

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank KaneyCumbria_England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, August 30, 2012
Dear Guest,

Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a fantastic experience and that you have become such a fan of our service and amenities.

We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. In the interim, we remain at your service.

Sincerely,
Germana Genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 7, 2012

my name is robert murphy and i just recently stayed in london for the first time. it was also my first time traveling out of the united states. the acomodations at the citadines were great and complemented with the help from your staff! alfredo romero from the front desk stood out, he made my first time travling a great experience. he was full of info and had great tips about the area. he's an excellent employee and i look foward to seeing him again on my next stay! thank you alfredo and the rest of the staff at citadines!!!!!!!!!!

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank robert m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, August 12, 2012
Dear Mr Murphy

Thank you for your feedback which I was delighted to receive.
I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the hotel is the staff. Thank you for recognizing their efforts and more specifically Alfredo's contribution! We hope to see you soon!
We very much look forward to welcoming you back to Citadines prestige London Holborn in the near future.
With our very best wishes,
Germana Genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
169 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
4 of 5 bubbles Reviewed August 6, 2012

Used this place for an overnight work related stay recently. One of those aparthotels that seem to be increasingly popping up. I like them because, when you're working you can get something to microwave rather than go out. There's a Sainsbury's just down the road and I got myself a paella that wasn't half bad. Good size studio with decent bathroom and well equipped kitchen. No carpet on the floor and bed was a little hard for me but not a major issue. Bright, modern decor. Quite an unusual location but would be ideal as a sight seeing base slightly off the main tourist drags. Good value too given we are talking London prices here. Will certainly go back. Didn't really have much contact with the staff but what I did have was OK.

  • Stayed July 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank oldbutkeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review, August 8, 2012
Thank you for your feedback which I was delighted to receive.
I am so pleased to hear you had such an enjoyable stay with us and how much you liked one of our rooms. Our location is ideal for getting around in the city, but the best part of the hotel is the staff. Thank you for recognizing their efforts! We hope to see you soon!
We very much look forward to welcoming you back to Citadines prestige London Holborn in the near future.
With our very best wishes,

Germana genovese
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Citadines Holborn-Covent Garden London

Property: Citadines Holborn-Covent Garden London
Address: 94-99 High Holborn, London WC1V 6LF, England
Phone Number:
Location: United Kingdom > England > London > Holborn
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#35 Green Hotel in London
#258 Romantic Hotel in London
#259 Luxury Hotel in London
#310 Family Hotel in London
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Citadines Holborn-Covent Garden London 4*
Number of rooms: 192
Official Description (provided by the hotel):
Located just a short walk from Covent Garden and close to the financial and business district, Citadines Prestige Holborn-Covent Garden London is surrounded by traditional pubs, international restaurants, art galleries and churches. At Covent Garden, visit the converted 19th-century fruit and vegetable market, the London Transport Museum and the famous Royal Opera House. ... more   less 
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Also Known As:
Citadines Prestige Holborn - Covent Garden Hotel London
Citadines Holborn-Covent Garden London England
Citadines Holborn Covent Garden Hotel

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