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“Broken toilet, unhelpful staff”
1 of 5 bubbles Review of Cheshire Hotel

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Cheshire Hotel
Ranked #1,005 of 1,088 Hotels in London
Nottingham, United Kingdom
1 review
“Broken toilet, unhelpful staff”
1 of 5 bubbles Reviewed February 23, 2014 via mobile

I have just returned from a one night theatre break in London staying at this hotel. Booked it due to convenient location BUT that was the best thing about it, apart from agreeing with all the other bad reviews here re room size, grotty bed spread, no tea and coffee to add to all that our toilet did not flush properly and the best the staff could advise was for us to use the communal toilet in the basement - we were on the FIFTH floor so this meant getting up and dressed early morning when nature called and taking the rickety lift down to the basement!!!! Would not stay there again someone said you get what you pay for but you don't even get that here....quite right.

Stayed February 2014, traveled as a couple
Helpful?
Thank Mel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
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bristol
Level Contributor
3 reviews
3 hotel reviews
2 of 5 bubbles Reviewed February 20, 2014

The hotel looks ok from the outside but when you step into the foyer you know that it's not going to be a great experience. Holes in wood panelling covered up with sticky back plastic and a distinctly worn look . We booked a triple room for a girly shopping trip over half term so choices of hotels last minute were limited. The lifts are shabby , carpet frayed in corridor and plugs hanging off the wall. A small double and a single bed had been squeezed in so the headboards looked ridiculous . Sockets didn't work, tap almost came off in hand and silicon round bath had cracked to show gaping holes. I could go on . My mistake being I didn't complain until the next morning so was told it was my fault . Nothing offered and to add insult to injury was told I had to pay £5 per bag to keep in storage past 12noon . I thought they should have waved this at least .
Needless to say I don't recommend staying here which is a shame because the location is good . The worse £200 odd quid I've ever spent !

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank percyrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these London hotels

Tipperary, Ireland
1 review
4 of 5 bubbles Reviewed February 10, 2014

Didnt know what to expect with this as the reviews were mixed.
Came here with my two friends (we are all mid twenties) and my mam.
Booked two double rooms. Rooms were perfect. Enough space and storage for a comfortable stay. Very clean and room serviced every day.
Staff were a pleasure. Very friendly and extremely helpful. Arrived 4hours before check in with the intention of just dropping our luggage. Fella behind desk insisted that we get our rooms straight away.
Location wise i dont think you could get closer to a tube station. Its on the central and northen line. Oxford street is at the top of the road and plenty of things to do around it.
Its a quiet hotel (no street noise). I would highly reccomend it and will definitely be back. Price was so cheap compared to other hotels. Where its no ritz it is streets ahead of the rest.

If i was to critize it, it would be the lift. There is 2 but only one worked and it was really slow and small. Only used it once.

Didnt have breakfast so cant comment.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aisling k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed February 10, 2014

Very close to the Dominion theatre and looks nice from the outside.. AND THAT'S WHERE IT ENDS !!!! . Felt uneasy in the lift, when we opened the room door, the carpet was thread bare from foot traffic. the room was tiny, double bed pushed against one wall. the springs on the matress, could be felt on the suface and it squeaked with every move. WORST BED WE HAVE EVER SLEPT ON. the noise level from the road outside was bad to say the least. the shower flooded the bathroom floor..
booked it based on cost and location for theatre....... I know you get what you pay for..... but there is a limit...... and you don't even get what you paid for at the Cheshire hotel.

Room Tip: don't book a room !!!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mark p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hull
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed February 9, 2014

This hotel is cheap, clean and the location is perfect. Despite the rickety lift and no tea and coffee facilities, the staff were friendly and efficient and our room ready half an hour before check in. Lovely break thank you.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TardisHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Blackpool, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 16, 2014

Friendly staff with a warm welcome.
Very good location, walking distance to most of the main attractions.
Tube station not even a 5 min walk away.
Room was cleaned with fresh linen and towels daily.
Not the most modern of hotels, but is a comfortable place to rest after a busy day shopping and sightseeing.
Would recommend.

Room Tip: There is no swimming pool or fitness centre. Rooms were very warm, but able to turn heating down f...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed January 7, 2014

We spent 1 night here as we were off to see a show... got a triple room for 3 adults and were directed by reception staff to the rickety lift which fit us 3 at a squeeze... only to find the lift doors would not open when we got to the third floor! - we took the stairs from then on!
We paid for a triple room and found that our room only had 2 single beds. I complained at reception and they said they would put another bed in the room. The room was barely big enough to fit the 2 singles so I was shocked when they squeezed a camp bed in the doorway which we had to climb over to get anywhere and was ridiculous space for 3 ladies getting ready for a night out. The room was unbearably hot even after turning the radiator off and opening the windows, no tea and coffee service and duvets were disgusting!!
Good things - bathroom was clean and tidy, tv worked, room had iron and ironing board (no space to use it!), hair dryer provided and staff were friendly.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Charlie_Elephant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cheshire Hotel

Property: Cheshire Hotel
Address: 110 Great Russell Street, London WC1B 3NA, England (Formerly Country Inn & Suites)
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Restaurant Shuttle Bus service
Hotel Style:
Ranked #1,005 of 1,088 Hotels in London
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Cheshire Hotel 3*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Priceline, Hotwire, Expedia, Agoda, Booking.com, TripOnline SA and HotelQuickly so you can book your Cheshire Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn London Bloomsbury
London Country Inn
Cheshire Hotel London, England

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