We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Terrific staff made the stay special” 5 of 5 stars
Review of The Montague on The Gardens

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added The Montague on The Gardens to your Saves list
The Montague on The Gardens
4.0 of 5 Hotel   |   15 Montague Street, Bloomsbury, London WC1B 5BJ, England (Bloomsbury)   |  
  |  
  |  
Hotel website
  |  
Hotel amenities
Special Offer
33% OFF - Book Direct!
Ranked #10 of 1,066 Hotels in London
Certificate of Excellence
GreenLeadersGold level
England
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Terrific staff made the stay special”
5 of 5 stars Reviewed February 12, 2013 via mobile

Had a lovely stay again, drove to the hotel, parking etc all taken care of by Mustapha and his team, the staff as usual were charming and very efficient. A lovely place to stay, highly recommended for both location and facilities.

  • Stayed February 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank francophileEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 14, 2013
Dear guest,

Thank you for sharing your kind comments following your stay with us.

As regular and much-valued guests, your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and I am therefore delighted that we have once again met your expectations. I am pleased that Mustafa and his team were able to assist you with your car and you found the staff to be charming and efficient. I shall ensure that your kind praise and thanks is passed on to everyone.

Thank you for your kind recommendation, I hope that we will have the pleasure of welcoming you back to the hotel in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,530 reviews from our community

Traveler rating
    2,859
    549
    91
    22
    9
See reviews for
574
1,729
242
494
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (652)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
sheffield UK
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed February 12, 2013

I am currently enjoying my second business stay at The Montague. I visited for dinner with my daughter last week at the hotel's Blue Door Brasserie and was so impressed by the warm welcome, comfortable surroundings and good food that I cancelled my original hotel and moved over for my last 2 nights and am back again this week! I have stayed at many hotels both for business and pleasure and this one has something special.
Congratulations to all the staff for making this hotel one of the best for business or leisure.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DRJUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 14, 2013
Dear guest,

Thank you for your kind comments regarding your recent stay with us.

I was thrilled to read that you chose to spend the rest of your time in London here at the Montague after your dinner in the Blue Door Bistro.

It is so pleasing to read your kind comments about the staff. Our staff aim to make our guests’ stay one that is memorable and ensure that they have everything they need whether they are travelling for business or leisure. I will ensure that their service is duly recognised.

I hope that you continue to enjoy your stay and that we will have the opportunity of welcoming you back to the hotel in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed February 10, 2013

We were guided to this hotel by friends, just by chance and we are really glad that we stayed!
The hotel itself was superb in every way and suited me down to the ground, comfortable, clean, relaxing, everything I needed and more than I expected!

The staff were beyond great, and in my opinion, were up with "The Best" I have encountered. Nothing was too much trouble and they were there when you needed them, just the way it should be!

The room we stayed in was very, very nice, spotless and comfortable, faultless really.

The restaurant/breakfast facilities were also excellent and during our brief stay, we had chance to eat both dinner and breakfast and both were without fault.

All in all a thoroughly enjoyable stay and whenever we travel to London we will stay here again and for us now, London means the Montague.

The only thing I really disliked about the Montague was having to leave!!

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 14, 2013
Dear guest,

Thank you for taking the time to share your kind feedback following your stay with us here at the Montague.

I was delighted to read that you very much enjoyed your stay and you found the room to be clean and comfortable and our restaurant the Blue Door Bistro to be excellent.

We are very proud of our staff at the Montague and I am delighted to read such kind and complimentary comments as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. I shall ensure that your kind praise and thanks is passed on to the staff.

Thank you for your kind comment that ‘London means Montague’ I hope that we will have the opportunity of welcoming you back to the hotel in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worcester, England, United Kingdom
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed February 9, 2013

Thank you to all the staff at this fabulous hotel. Everyone is extremely professional and yet warm and exceedingly welcoming at the same time. Nothing is too much trouble and attention is paid to every little detail. This is one of few Hotels where the quality of staff, service, food and hospitality matches the exacting quality and beauty of it's building and location. Extremely good value for money. Just a pitty that the rooms are a little on the 'compact' size.

  • Stayed September 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Carol M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 14, 2013
Dear guest,

Thank you for your lovely comments following your stay with us here at the Montague.

I was very sorry to hear that we did not meet your expectations with regards to the size of the room that was allocated to you. Please accept my apologies for the disappointment this would have caused. Being an older style Georgian townhouse property we have a wide selection of styles, shapes and sizes of accommodation with each room being unique.

However, I was delighted to read that you felt our staff were professional, warm and welcoming. Our staff take genuine interest in our guests to ensure that their stay with us is one that is comfortable and memorable and so I was delighted to read that you felt nothing was too much trouble for them.

I hope that we will have the pleasure of welcoming you back to the Montague in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow, Russia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 8, 2013

Was my 6th stay in the hotel and the 6th time ought to rank it as perfect in everything. GOOD HEARTY BREAKFAST, excellent, understanding and always willing to help (even beyond standard expectation) concierge Jorge. Clean rooms. Perfect location. Always some promotion program, e.g. 3 nights for 2. The restaurant is the only feature that falls a bit beyond the level, though not bad.

Room Tip: Junior or master suites almost always have some promotion program recommended to look for when booki...
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Vladimir M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 14, 2013
Dear guest,

Thank you for your kind feedback following your recent stay with us.

As regular and much-valued guests, your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and I am therefore delighted that we have met your expectations once again.

I am thrilled that you enjoyed the breakfast in our restaurant, the Blue Door Bistro and that our staff were always willing to help, especially Jorge. I will ensure that your kind comments are passed onto him and that his service is duly recognised.

I do hope that we will have the pleasure of welcoming you back to the hotel soon.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 7, 2013

Our recent visit to London included stays at two hotels, one being The Montague on The Gardens. The Montague offers a warm and inviting setting and a staff that is happy to match their humanity to the physical attributes of the property. I would be remiss if I did not mention two "stand out" staff members: Jorge and Johal. Both went the extra distance to make our visit special. Boutique in feeling but full size in service, this hotel is a true winner.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank shepador
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 11, 2013
Dear guest,

Thank you for your kind feedback following your stay with us here at the Montague.

We are very proud of our staff at The Montague and it is always pleasing to receive such kind comments as yours. We constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed. I am delighted that Jorge and Johal made your visit extra special. I shall ensure that your kind praise and thanks is passed on to the individuals concerned and that their service is duly recognised.

I hope that we will have the opportunity of welcoming you back to the hotel in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed February 6, 2013 via mobile

This was our third red carnation hotel in London we have stayed in and they all have the same great staff,
Very helpful and friendly and the position of the hotel is great, short walk to Coventry garden, Oxford street etc.
The room was very well presented and clean and the turndown service a nice little bonus.we have stayed at the Rubens
And hotel 41 both different to this hotel but still can't fault red carnation ...... It's the only way to sty when in London
And as we take regular trips there we will only use these hotels!!!
Once again great hotel

Stayed January 2013, traveled as a couple
Helpful?
1 Thank scottrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MontagueLondon, General Manager at The Montague on The Gardens, responded to this review, February 11, 2013
Dear guests,

Thank you for your kind feedback following your stay with us here at the Montague.

As regular and much-valued guests to Red Carnation Hotels, your feedback is extremely important to us as it helps us to improve the services and facilities that we provide and I am therefore delighted that we have once again met your expectations.

I hope that we will have the pleasure of welcoming you back to the Montague or one of our sister hotels in the near future.

Yours sincerely,

Dirk Crokaert
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these London hotels
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#7 of 1,066 in London
5.0 of 5 stars 2,474 reviews
Soho
The Nadler Soho
The Nadler Soho
#13 of 1,066 in London
5.0 of 5 stars 1,734 reviews
Westminster
Hotel 41
Hotel 41
#1 of 1,066 in London
5.0 of 5 stars 2,311 reviews
Show Prices
Show Prices
Show Prices
Westminster
The Nadler Victoria
The Nadler Victoria
#21 of 1,066 in London
5.0 of 5 stars 317 reviews
South Kensington
The Milestone Hotel
The Milestone Hotel
#3 of 1,066 in London
5.0 of 5 stars 1,601 reviews
Chelsea
Egerton House Hotel
Egerton House Hotel
#2 of 1,066 in London
5.0 of 5 stars 1,055 reviews
Show Prices
Show Prices
Show Prices

Been to The Montague on The Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Montague on The Gardens

Property: The Montague on The Gardens
Address: 15 Montague Street, Bloomsbury, London WC1B 5BJ, England
Phone Number:
Location: United Kingdom > England > London > Bloomsbury
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in London
#3 Family Hotel in London
#7 Business Hotel in London
#9 Romantic Hotel in London
#10 Luxury Hotel in London
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Montague on The Gardens 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, TripOnline SA, Hotwire, DerbySoft Ltd Shanghai HQ, Orbitz, Odigeo, Travelocity, HotelTravel.com, Agoda and Jetsetter so you can book your The Montague on The Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Montague On The Gardens Hotel London
The Montague On Gardens
Montague On The Gardens London
Montague Gardens
The Montague On The Gardens London, England

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing