Stayed here 2 nights during business trip. Great location for theatres, cinemas, restaurants, tourism and all major business/government districts. It's quite a trendy area so quite busy at night, so good to aim for a rear facing room if you are a light sleeper.
Very friendly, welcoming and helpful reception staff. Rooms are small but that's common in central London - still all you are likely to need for a short stay. Bathroom was very small and could present a problem for someone with a fuller figure ...
TV and inroom entertainment all good. Complimentary wifi. Housekeeping staff friendly, fast and efficient.
I would have given the hotel a full 5 stars, but I think it is let down by the quality and choice of the breakfast and some pretty unimpressive breakfast service staff. The buffet selection of the breakfast is not very wide and the cooked breakfast choice is limited unless you are prepared to pay a supplement (e.g extra £2 for eggs benedict). I went for full English on both days and it was pretty paltry stuff. Also had to ask twice and wait some time before getting my cooked breakfast on one day. On the other day my cooked breakfast arrived and was thrust on to my table almost as soon as I had sat down to eat some fruit from the buffet. I also noticed that other guests were having to order more than once and had things delivered to them that they hadn't ordered (with little or no willingness to accept the guests argument that they hadn't ordered what was delivered). Overall I just didn't think the quality, organisation and friendliness of the breakfast staff came anywhere near the standards set by other staff I encountered (including the concierge who told me of a great little place in Covent Garden to buy quality cigars ...).
I would certainly go back, but I'll have breakfast elsewhere next time.
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- Also Known As:
- Radisson Edwardian Mountbatten
- Radisson London
- London Radisson
- Radisson Blu Edwardian Mercer Street Hotel London, England