It is quite hard to review this hotel, as I am in two minds about it. While the staff were friendly most of the time, we had to wait a while to check in and out. Also housekeeping banged on the door quite early - yes we could have put do not disturb on the door, but as we were only staying one night I am surprised they didn't wait until we had checked out. On the otherhand they did check we had all that we needed when we first got there.
The room was a nice size, probably because it was for wheelchair use. However, it was very weird that there were no plug sockets anywhere near any of the mirrors and very few in the room at all. They only ones I could find were under the side table next to the bed and said 'for emergency alarm only'
There was also a smell of cigarette smoke coming in to our room. Never very nice, but it must have come from next door - maybe the hotel could have no smoking floors? However, I am not sure this is possible logistically and therefore maybe not the hotel's fault.
Minor gripes of course, but there are better central London hotels at similar prices.
- Official Description (provided by the hotel):
- Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more less
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- Also Known As:
- Novotel London Waterloo Hotel London
- Accor London Waterloo
- London Novotel Waterloo
- Novotel London Waterloo England